Use Partner Help to boost your sales and customer satisfaction.
Partner Help offers presales technical support to Cisco certified partners for all Cisco Enterprise and Service Provider products. The presales services offered to Cisco certified partners include:
Need to talk to someone now? Use our Click-to-Chat feature.
Commonly requested services that are outside of the scope of Partner Help are:
Request for Proposal (RFP) support and competitive analysis inquiries
Online and over the phone support from our technical assistance center (TAC)
Exclusive to Partner Plus partners receiving Elite level of benefits, Partner Help Plus offers access to fast response times. Escalated second-level presales support is provided by Cisco Virtual Engineering. Within six hours of your request, a Cisco engineering expert will help you close more deals and increase bookings with midsize customers.
Partner Help Plus cases can be opened by calling 800 553-NETS or filling out a form online.