Open a Web Case
Fill out a web form detailing your inquiry and a specialist will contact you via email.
Our team of Cisco Global Virtual Engineering (GVE) experts are best in class
To access Channel Partner support for all pre-sales support needs, please login now and get support on products and solutions, pricing and ordering, partner program, services, sales tools and training.
Use Partner Help to boost your sales and customer satisfaction.
Partner Help offers presales technical support to Cisco certified partners for all Cisco Enterprise and Service Provider products. The presales services offered to Cisco certified partners include:
Exclusive to Partner Plus partners receiving Elite level of benefits, Partner Help Plus offers access to fast response times. Escalated second-level presales support is provided by Cisco Virtual Engineering. Within six hours of your request, a Cisco engineering expert will help you close more deals and increase bookings with midsize customers.
Partner Help Plus cases can be opened by calling 800 553-NETS or filling out a form online.