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Cisco Unified Communications Manager (CallManager)

Features and Capabilities

Unified communications

Consolidate your communications infrastructure and enable your people and teams to communicate simply with a unified communication solution featuring IP telephony, high definition video, unified messaging, instant messaging and presence, plus much more.

Enhanced mobility

Transform your workspaces.  Attract and retain the best talent wherever it may be located and enable your people to be productive wherever they are by giving them the tools to succeed.  Unified CM has extensive features to support mobile and remote workers.

Local and global

Regional, family-run business, or global mega-brand?  Choose a solution that scales as your organisation’s needs change.  Cisco Unified Communications Manager supports the needs of small and midsize businesses through to the largest enterprises with up to 80,000 users.

Open and interoperable

With broad support for industry standards, a wide range of gateways, and a broad ecosystem of third-party integrations and solutions plus partners, you can achieve rich collaboration with anyone, anywhere and embed collaboration in your line-of business applications.

Secure and compliant

Support for the latest authentication, encryption, and communication protocols, and compliance with key industry certifications, secures data and communications globally for customers including those in financial services, manufacturing, healthcare, retail and government.

How to deploy

Unified Communications Manager is available as part of a packaged collaboration solution, a hosted solution from our partners, or can be installed on your own hardware. Talk with a Cisco salesperson or partner to learn more and choose the options that are best for you.

Choose Cisco Business Edition 6000

Comprehensive unified communications and collaboration for small and midsize organisations

Choose Cisco Business Edition 7000

Modular, scalable unified communications and collaboration for large enterprises

Choose a Hosted Collaboration Solution

Unified Communications as a public hosted or private cloud service from Cisco Powered Partners

Protect your software investment and accelerate adoption

From planning and adoption to support, we help you deliver reliable communications and business outcomes faster.

Modernizing with Unified Communications

"The Cisco vision of a single communication platform standard across the organization is what we envisioned for ourselves."

Scott Richert, VP, Enterprise Services, Mercy Technology Services

It pays to go all out for IP

Still using a mix of IP and legacy communications in your network? See how much an all-IP environment can save you.

Don’t let outdated technology hold you back

Read this e-book from TechTarget for trends and tips on building a solid UC platform for the future.

News and events

Gartner Names Cisco a Leader

Cisco named a leader in the 2018 Gartner Magic Quadrant for Unified Communications.

Smooth your transition to cloud

Get Cisco cloud and on-premises call control in one user-based subscription with Cisco Collaboration Flex Plan. Mix and transition between on-premises and cloud as your business needs change.

Get the complete experience

Connect Webex Meetings and Webex Teams collaboration to your Unified Communications Manager using Webex Hybrid Services.


For partners

Are you a Cisco partner?  Log in to see additional resources.

Looking for a solution from a Cisco partner? Connect with our partner ecosystem.