Implementing and Troubleshooting Networks Using Cisco ThousandEyes (ENTEIT)

This training is designed to introduce you to and familiarize you with Cisco® ThousandEyes. Through a combination of lectures and hands-on experience, you will learn to implement and configure the Cisco ThousandEyes solution. You will also learn to install and configure the Cisco ThousandEyes agents with different test types. This solution will also enable you to perform root cause analysis when troubleshooting.

Ways to get this training

Cisco U. Learning Path

Follow a guided Learning Path designed for your certification success. Pre- and post-assessments help you skip what you know and focus on what you need to learn.

Instructor-led training

Join lively classroom-style learning and discussions, online or in person, that are led by Cisco and our Learning Partners.

E-learning

Access a rich library of technology and certification training, study bundles, practice exams, simulators, and more.

How you'll benefit

This training will help you:

  • Describe and define Cisco ThousandEyes
  • Integrate, implement, and deploy Cisco ThousandEyes solutions
  • Configure Cisco ThousandEyes agents
  • Perform root cause analysis when troubleshooting
  • Customize dashboard and reports
  • Monitor solutions
  • Administer the system

Who should enroll

This training is intended for:

  • Network administrators
  • Network engineers
  • Network managers
  • System engineers

Technology areas

  • Cisco ThousandEyes
  • Systems Administration
  • Networking

Objectives

After taking this training, you should be able to:

  • Describe the Cisco ThousandEyes solution and its high-level use cases
  • Identify different types of ThousandEyes agents and supported tests
  • Describe different Enterprise Agent deployment options, requirements, and procedures for agent deployment
  • Describe different ThousandEyes test types
  • Compare Thousand Eyes web layer tests
  • Describe the role of an Endpoint Agent
  • Deploy and Configure an Endpoint Agent
  • Utilize ThousandEyes when performing the root cause analysis
  • Discuss the challenges that ThousandEyes Internet Insights can address
  • Describe the role and configuration of default and custom alerts
  • Distinguish between usability of dashboards and reports
  • Utilize ThousandEyes to monitor solutions end-to-end
  • Describe how to perform system administration

Prerequisites

Before enrolling in this training, you should have:

  • Basic understanding of network fundamentals
  • Basic understanding of Internet Control Message Protocol (ICMP), User Datagram Protocol (UDP), Transmission Control Protocol (TCP), HTTP, SSL, and DNS protocol

The following Cisco course may help you meet these prerequisites:


Course outline

  • Introducing Cisco ThousandEyes
  • Introducing Cisco ThousandEyes Agents and Tests
  • Deploying Enterprise Agents
  • Describing ThousandEyes Routing, Network DNS, and Voice Tests
  • Describing Cisco ThousandEyes Web Tests
  • Introducing Endpoint Agents
  • Deploying Endpoint Agents
  • Troubleshooting with Cisco ThousandEyes
  • Using Internet Insights
  • Configuring Alerts
  • Customizing Dashboards and Reports
  • Monitoring Solutions

Lab outline

  • Schedule a Test
  • Deploy Enterprise Agent
  • Configure Network, DNS, and Voice Tests
  • Configure Web Tests
  • Deploy and Configure an Endpoint Agent
  • Examine Internet Insights
  • Configure Alerts
  • Build a Dashboard and Report
  • Account Administration