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Cisco Customer Loyalty

FY19 program changes

During the past several months, we have been reviewing and evaluating all of our Learning @ Cisco Programs in light of changing policies and procedures.  The changes we are making to the Loyalty Program are being made to align to and comply with recent changes to Cisco policies related to this Program.

Here is the timeline and key documents to help you understand the changes:


Approved customers in the Cisco Customer Loyalty program are eligible to receive loyalty points based on quarterly purchases of Cisco products and services. Customers use loyalty points to develop and implement a comprehensive learning roadmap for their business.

If you'd like to nominate your customer for Cisco Customer Loyalty, please engage with the appropriate Cisco Account Manager or Cisco Account Team to support your customer's nomination.

Earn and redeem loyalty points

Rewards you with loyalty points redeemable for valuable learning rewards. These points accumulate quarterly, and are based on the customer's quarterly purchases of products and services with Cisco.

As a member you'll be able to:

  • Redeem loyalty points for your company's learning needs
  • Build stronger IT teams and reward team members
  • Encourage employees to grow their expertise
  • Try Cisco's new learning technology

You can redeem your loyalty points for rewards that align best to your company's priorities.

Ongoing learning opportunities empower you to optimize the use of Cisco products, increasing business agility and efficiency.

Benefits for Learning Partners

Contact Cisco (Account Manager or Program Team) for your customers today, and let them know if you’d like to nominate your customers in Cisco Customer Loyalty.


How can we help you?

Contact Cisco.com support team at:

Email: web-help@cisco.com  |  Call: 1-800-553-6387 (US/CANADA)  |  Submit a case