When a wireless client attempts to associate to a lightweight AP, the associated response packets are sent to a client with
an 802.11 response packet including status code 17. This code 17 indicates that the corresponding AP is busy. The AP does
not respond with 'success' if the AP threshold is not met. If the AP utilization threshold is exceeded and another less busy
AP hears the client request, the AP responds with code 17 (AP busy).
If AP1 has more clients than AP2 during the load-balancing window, AP1 is considered busier. When a client attempts to associate
to AP1, the client receives an 802.11 response packet with status code 17, indicating that the AP is busy, and the client
attempts to associate to a different AP.
Configure the controller
to deny client associations up to 10 times. If a client tries to connect 11 times, it will connect on the 11th attempt. Enable
or disable load balancing on a particular WLAN. This option is helpful if you need to exclude time-sensitive voice clients
from load balancing.

Note
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For a FlexConnect AP, the association is locally handled. The controller makes load-balancing decisions. A FlexConnect AP
sends an initial response to the client before knowing the result of the calculations in the controller. Load balancing does
not work when the FlexConnect AP is in standalone mode.
In this mode, the FlexConnect AP does not send a (re)association response with status 17 for load balancing. Instead, it first
sends a (re)association response with status zero (success), and then sends a deauthentication with reason five.
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