Troubleshooting Commands

connectorctl troubleshoot connectivity

This command troubleshoots the connection between Cisco Spaces: Connector and Cisco Spaces. Check the connection before and after the installation of the token on connector.

connectorctl troubleshoot connectivity -r region -e environment [ -p proxy-flag [ -v proxy-url ] ]

Keywords and Variables Description

-r region

Configures the region. Choose from the following values:

  • us: United States of America
  • eu: Europe
  • sg: Singapore

-e environment

Configures the environment in which you want troubleshooting. Choose from the following values:

  • system: Checks connectivity to Cisco Spaces.
  • ignore-proxy: Checks if services are able to reach Cisco Spaces

-p proxy-flag

Configures the proxy flag. Choose from the following values:

  • with-proxy: Specify this option when you do not have a proxy on connector
  • ignore-proxy: Specify this option when you have a proxy configured on connector.

-v proxy-url

If you have a proxy configured on connector, use this keyword to specify the proxy IP address.

Command History

Release 3

This command is introduced.

Examples

Information About Endpoints Found
Certificate Found

connectorctl troubleshoot bandwidth

To check the bandwidth of the connection between Cisco Spaces: Connector and Cisco Spaces, use the connectorctl troubleshoot bandwidth command.

connectorctl troubleshoot bandwidth { -u | -d }

Keywords and Variables Description

-u

Checks the upload speed between Cisco Spaces: Connector and Cisco Spaces

-d

Checks the download speed between Cisco Spaces: Connector and Cisco Spaces

Command History

Release 3

This command is introduced.

Examples

The following example shows how to view the upload speed between Cisco Spaces: Connector and Cisco Spaces.
[spacesadmin@connector ~]$ connectorctl  troubleshoot bandwidth -u
Executing command:troubleshoot
Command execution status:Success
-----------------------
Spaces Cloud Endpoint: https://connector.qa-dnaspaces.io
Test file size: 10MB
Upload Speed:0.6 Mbps.
The following example shows how to view the download speed between Cisco Spaces: Connector and Cisco Spaces.
[spacesadmin@connector ~]$ connectorctl  troubleshoot bandwidth -d
Executing command:troubleshoot
Command execution status:Success
-----------------------
Spaces Cloud Endpoint: https://connector.qa-dnaspaces.io
Test file size: 10MB
Download Speed:0.6 Mbps.