Contents

Voicemail

Voicemail indicator

On the Cisco Jabber main window, the icon includes a counter. If you have new voice messages, a number appears in red on top of the icon.

Contact your system administrator if voicemail is unavailable. Some features are available only after the administrator sets them up.

Listen to message

Procedure
    Step 1   In the Cisco Jabber main window, click to access your voice messages in visual voicemail.
    Step 2   To play a message, select it, and then click .
    Step 3   (Optional) Fast forward or rewind the message by clicking directly on the progress bar to skip to that portion of the message.
    Step 4   (Optional) Pause the message by clicking .

    Respond to message

    You can respond to a voicemail by calling back, or by sending an instant message.

    Procedure
      Step 1   In the Cisco Jabber main window, click to access your voice messages in visual voicemail.
      Step 2   Right-click the message and choose Call back or Chat.

      Filter message display

      Use filters to chose which voicemail messages to display.

      Procedure
        Step 1   From the View drop-down list, choose a date range to display.
        Step 2   From the Type drop-down list, choose the type of voicemail to display.

        Delete message

        When you delete a message from visual voicemail, you do not permanently delete the message; you move the message to a folder for deleted messages.

        Procedure
        Right-click the message, and then choose Delete.

        Delete message permanently

        When you delete a message, Cisco Jabber moves the message to a folder for deleted messages. You can delete the message permanently from this folder.

        Procedure
          Step 1   From the View drop-down list, choose Deleted.
          Step 2   Right-click the message, and then choose Delete permanently.

          Restore message

          When you delete a message, Cisco Jabber moves the message to a folder for deleted messages. You can restore the message from this folder.


          Note

          Depending on the system setup, this feature might not be available.

          Procedure
            Step 1   From the View drop-down list, choose Deleted.
            Step 2   Right-click the message, and then choose Restore.

            Voicemail

            Voicemail

            Voicemail indicator

            On the Cisco Jabber main window, the icon includes a counter. If you have new voice messages, a number appears in red on top of the icon.

            Contact your system administrator if voicemail is unavailable. Some features are available only after the administrator sets them up.

            Listen to message

            Procedure
              Step 1   In the Cisco Jabber main window, click to access your voice messages in visual voicemail.
              Step 2   To play a message, select it, and then click .
              Step 3   (Optional) Fast forward or rewind the message by clicking directly on the progress bar to skip to that portion of the message.
              Step 4   (Optional) Pause the message by clicking .

              Respond to message

              You can respond to a voicemail by calling back, or by sending an instant message.

              Procedure
                Step 1   In the Cisco Jabber main window, click to access your voice messages in visual voicemail.
                Step 2   Right-click the message and choose Call back or Chat.

                Filter message display

                Use filters to chose which voicemail messages to display.

                Procedure
                  Step 1   From the View drop-down list, choose a date range to display.
                  Step 2   From the Type drop-down list, choose the type of voicemail to display.

                  Delete message

                  When you delete a message from visual voicemail, you do not permanently delete the message; you move the message to a folder for deleted messages.

                  Procedure
                  Right-click the message, and then choose Delete.

                  Delete message permanently

                  When you delete a message, Cisco Jabber moves the message to a folder for deleted messages. You can delete the message permanently from this folder.

                  Procedure
                    Step 1   From the View drop-down list, choose Deleted.
                    Step 2   Right-click the message, and then choose Delete permanently.

                    Restore message

                    When you delete a message, Cisco Jabber moves the message to a folder for deleted messages. You can restore the message from this folder.


                    Note

                    Depending on the system setup, this feature might not be available.

                    Procedure
                      Step 1   From the View drop-down list, choose Deleted.
                      Step 2   Right-click the message, and then choose Restore.