Contents

Availability

Availability Status

Availability is presence status information, which can indicate that your contacts are on the phone, in a meeting, or have stepped away from their desk. Scan the icons beside a contact or the custom status message listed with a contact name to quickly determine status.

You can reduce communication delays by choosing the best communication methods, based on your contacts' availability. Even if contacts are offline, you can still place a call and leave a voice message, or send an instant message that they receive the next time they sign in.

Table 1 Availability Status Icons
Icon Description

Available: Indicates that you are available to contact.

Away: Appears when you are inactive for 15 minutes or for the duration that you specify. This status indicates that you are away from your desk, in a meeting, or on the phone. You can also manually set this as your status.

Do Not Disturb: Indicates that you do not want to be contacted.

Offline: Indicates that you are offline and you will receive offline messages when you sign in again.

Status Changes

You can manually change your status or it can change automatically if you are on the phone, in a meeting, or presenting in a meeting.

Automated Availability Status

Cisco Jabber supports the following automated statuses:

  • On a call
  • Away
  • In a meeting (calendar)
  • In a meeting (WebEx Meeting Centre)
  • Presenting (WebEx Meeting Centre)

Change Your Availability Status

Procedure
    Step 1   In the Cisco Jabber main window, click the drop-down list below your name.
    Step 2   From the list, choose a new status.

    Create Custom Availability Status

    Custom status messages can provide people with additional information about your availability. You can create up to nine custom status messages, three for each of the basic statuses: Available, Away, and Do not disturb.

    Procedure
      Step 1   On the Cisco Jabber main window, click the drop-down list below your name.
      Step 2   Choose one of the basic statuses: Available, Away, or Do not disturb.
      Step 3   Click the status that appears next to the drop-down list.
      Step 4   Type a new message to display, and then press Enter.

      The maximum number of characters is 140.

      Delete Custom Status Messages

      You can clear all custom status messages.

      Procedure
        Step 1   On the Cisco Jabber main window, click the drop-down list below your name.
        Step 2   Choose Delete custom statuses.

        Change Away Status Timer

        By default, your status changes after 15 minutes of inactivity. You can use the away timer to change this value.

        Procedure
          Step 1   On the Cisco Jabber main window, click File > Options > Status.
          Step 2   Use the arrows to change the timer value, or enter a new value.

          The away timer accepts values from 1 to 999 minutes.

          Step 3   (Optional) Check or uncheck the Show me as 'Away' when I lock my computer.
          Availability

          Availability

          Availability Status

          Availability is presence status information, which can indicate that your contacts are on the phone, in a meeting, or have stepped away from their desk. Scan the icons beside a contact or the custom status message listed with a contact name to quickly determine status.

          You can reduce communication delays by choosing the best communication methods, based on your contacts' availability. Even if contacts are offline, you can still place a call and leave a voice message, or send an instant message that they receive the next time they sign in.

          Table 1 Availability Status Icons
          Icon Description

          Available: Indicates that you are available to contact.

          Away: Appears when you are inactive for 15 minutes or for the duration that you specify. This status indicates that you are away from your desk, in a meeting, or on the phone. You can also manually set this as your status.

          Do Not Disturb: Indicates that you do not want to be contacted.

          Offline: Indicates that you are offline and you will receive offline messages when you sign in again.

          Status Changes

          You can manually change your status or it can change automatically if you are on the phone, in a meeting, or presenting in a meeting.

          Automated Availability Status

          Cisco Jabber supports the following automated statuses:

          • On a call
          • Away
          • In a meeting (calendar)
          • In a meeting (WebEx Meeting Centre)
          • Presenting (WebEx Meeting Centre)

          Change Your Availability Status

          Procedure
            Step 1   In the Cisco Jabber main window, click the drop-down list below your name.
            Step 2   From the list, choose a new status.

            Create Custom Availability Status

            Custom status messages can provide people with additional information about your availability. You can create up to nine custom status messages, three for each of the basic statuses: Available, Away, and Do not disturb.

            Procedure
              Step 1   On the Cisco Jabber main window, click the drop-down list below your name.
              Step 2   Choose one of the basic statuses: Available, Away, or Do not disturb.
              Step 3   Click the status that appears next to the drop-down list.
              Step 4   Type a new message to display, and then press Enter.

              The maximum number of characters is 140.

              Delete Custom Status Messages

              You can clear all custom status messages.

              Procedure
                Step 1   On the Cisco Jabber main window, click the drop-down list below your name.
                Step 2   Choose Delete custom statuses.

                Change Away Status Timer

                By default, your status changes after 15 minutes of inactivity. You can use the away timer to change this value.

                Procedure
                  Step 1   On the Cisco Jabber main window, click File > Options > Status.
                  Step 2   Use the arrows to change the timer value, or enter a new value.

                  The away timer accepts values from 1 to 999 minutes.

                  Step 3   (Optional) Check or uncheck the Show me as 'Away' when I lock my computer.