Contents

Requirements

System Requirements

Important:

Each of the components listed in the following table must meet the requirements. Use of unsupported components can result in a nonfunctional deployment.

Component

Requirements

Microsoft Windows-based thin client hardware

  • Installed RAM 2 GB

  • Free Physical Memory 128 MB

  • Free Disk Space 256 MB

  • CPU Mobile AMD Sempron Processor 3600+, 2-GHz Intel Core 2 CPU, or T7400 2.16 GHz

  • DirectX 11 compatible GPU

  • USB 2.0 for USB camera and audio devices

Microsoft Windows-based thin client OS

  • Microsoft Windows 7 32 bit

  • Microsoft Windows 7 64 bit

  • Microsoft Windows 8 32 bit

  • Microsoft Windows 8 64 bit

  • Microsoft Windows 8.1 32 bit

  • Microsoft Windows 8.1 64 bit

  • Microsoft Windows 10 32 bit

  • Microsoft Windows 10 64 bit

  • Windows Thin PC 32 bit

Note    Cisco Virtualization Experience Media Edition (VXME) for Windows does not require the Microsoft .NET Framework or any Java modules.

Windows Embedded Standard-based thin client hardware

  • Installed RAM 2 GB

  • Free Physical Memory 128 MB

  • Free Disk Space 256 MB

  • CPU performance affects the maximum video resolution. With Windows Embedded Standard thin clients, the expected resolution depends on the CPU:

    • Up to 720p with quad-core AMD GX-420CA SOC 2 GHz or similar

    • Up to 240p with dual-core AMD G-T56N 1.65 GHz or similar

    • Audio-only support with dual-core VIA Eden X2 U4200 1 GHz or similar CPU

    Note   

    These hardware specifications are only guidelines for the expected resolutions. Other factors can affect video resolution.

  • DirectX 11 compatible GPU

  • USB 2.0 for USB camera and audio devices

Windows Embedded Standard-based thin client OS

  • Windows Embedded Standard 7 32 bit

  • Windows Embedded Standard 7 64 bit

  • Windows Embedded Standard 8 64 bit

Note    Cisco Virtualization Experience Media Edition (VXME) for Windows does not require the Microsoft .NET Framework or any Java modules.

Hosted virtual desktop OS (server-side)

  • Microsoft Windows 7 32 bit

  • Microsoft Windows 7 64 bit

  • Microsoft Windows 8 32 bit

  • Microsoft Windows 8 64 bit

  • Microsoft Windows 8.1 32 bit

  • Microsoft Windows 8.1 64 bit

  • Microsoft Windows 10 32 bit

  • Microsoft Windows 10 64 bit

Connection broker for the hosted virtual desktop

  • Citrix XenDesktop 7.1, 7.5, or 7.6

  • Citrix Xenapp 6.5, 7.5 or 7.6—Published desktops only

  • VMware Horizon View 5.3—Published desktops only

  • VMware Horizon 6.0 (with View)—Published desktops only

  • VMware Horizon 6 version 6.1.0—Published desktops only

Receiver or client (on the thin client)

Citrix Receiver (ICA) for Windows (Receiver Version and Installer Version): 4.3.100/14.3.100

VMware Horizon Client for Windows (32 or 64 bit): 3.5.2

Important:

Before you install Cisco VXME Client, install the Citrix Receiver or VMware Horizon Client on the thin client.

If you upgrade your Citrix or VMware product, or change from a Citrix environment to a VMware environment, reinstall the Cisco VXME Client.

Cisco Unified Communications client on the hosted virtual desktop:

  • Cisco Jabber for Windows

Cisco Jabber for Windows 11.5 running on the hosted virtual desktop (HVD).

Cisco VXME is compatible with all future 11.5(X) Cisco Jabber for Windows versions.

For complete information about virtual environment compatibility, see the Virtual Environments section in the Installation and Configuration Guide for Cisco Jabber for Windows for your release.

Windows Server

(Required for Citrix XenApp)
Citrix Xenapp 6.5

  • Microsoft Windows Server 2008 R2

  • Windows Server 2008 R2 SP1

(Standard, Enterprise, Datacenter, and Foundation)

Citrix Xenapp 7.5 or 7.6

  • Microsoft Windows Server 2008 R2 (Standard and Datacenter Editions)

  • Windows Server 2008 R2 SP1 (Standard, Enterprise, and Datacenter Editions)

  • Microsoft Windows Server 2012 (Standard and Datacenter Editions)

Cisco Unified Communications Manager

Cisco Unified Communications Manager version 9.x or later

Accessories

For a complete listing of supported audio and video accessories, see Unified Communications Endpoint and Client Accessories, at http:/​/​www.cisco.com/​c/​en/​us/​products/​unified-communications/​uc_​endpoints_​accessories.html.

Important:

Ensure that all Jabra devices are running the latest firmware. You can use the Jabra Direct to update the firmware. For more information visit: http:/​/​www.jabra.com.

Port Requirements


Note

The Cisco VXME Client installer does not add firewall rules. You may need to disable the Windows Firewall on the endpoints, or add an exception to allow Cisco VXME Client.

The following table lists the ports or port ranges used by Cisco Virtualization Experience Media Edition for Windows.

Table 1 Port Usage

Port

Description

69 and Ephemeral

UDP Outbound traffic for TFTP

Note   

An ephemeral port is a short-lived transport protocol port for IP communications. IP software can allocate ephemeral ports automatically from a predefined range. The following protocols can use an ephemeral port assignment for the client end of a communication, to a well-known port on a server.

  • Stream Control Transmission Protocol (SCTP)

  • Transmission Control Protocol (TCP)

  • User Datagram Protocol (UDP)

A well-known port is a port reserved by the Internet Corporation for Assigned Names and Numbers (ICANN) for assignment for specific applications.

5060

TCP (default) or UDP Outbound traffic for Session Initiation Protocol (SIP) call signaling

5061

TCP Outbound traffic for Secure SIP call signaling

6970

TCP Outbound traffic for HTTP

16384–32767

UDP Inbound and outbound traffic for RTP (audio and video streams)

You can configure the Cisco Unified Communications Manager to reduce this port range. Change the Start/Stop Media Port setting in the SIP Profile, which is associated with the CSF device.
Important:

Cisco Virtualization Experience Media Edition uses the computer-telephony integration (CTI) protocol. Cisco Jabber for Windows on a hosted virtual desktop uses outbound TCP port 2748 to connect to the CTI gateway. The CTI gateway is the CTI Manager component of Cisco Unified Communications Manager.

For a complete listing of ports required by Cisco Jabber for Windows, see the planning guide for your release of Cisco Jabber.

Supported Codecs

Table 2 Supported Audio and Video Codecs

Audio Codec

Video Codec

G.722

H.264/AVC

G.722.1 (24 and 32k)

G.722.1 is supported on Cisco Unified Communications Manager 8.6.1 or later.

G.711 A-law

G.711 u-law

G.729a

Opus

Opus is supported on Cisco Unified Communications Manager 11.0 or later.

Requirements

Requirements

System Requirements

Important:

Each of the components listed in the following table must meet the requirements. Use of unsupported components can result in a nonfunctional deployment.

Component

Requirements

Microsoft Windows-based thin client hardware

  • Installed RAM 2 GB

  • Free Physical Memory 128 MB

  • Free Disk Space 256 MB

  • CPU Mobile AMD Sempron Processor 3600+, 2-GHz Intel Core 2 CPU, or T7400 2.16 GHz

  • DirectX 11 compatible GPU

  • USB 2.0 for USB camera and audio devices

Microsoft Windows-based thin client OS

  • Microsoft Windows 7 32 bit

  • Microsoft Windows 7 64 bit

  • Microsoft Windows 8 32 bit

  • Microsoft Windows 8 64 bit

  • Microsoft Windows 8.1 32 bit

  • Microsoft Windows 8.1 64 bit

  • Microsoft Windows 10 32 bit

  • Microsoft Windows 10 64 bit

  • Windows Thin PC 32 bit

Note    Cisco Virtualization Experience Media Edition (VXME) for Windows does not require the Microsoft .NET Framework or any Java modules.

Windows Embedded Standard-based thin client hardware

  • Installed RAM 2 GB

  • Free Physical Memory 128 MB

  • Free Disk Space 256 MB

  • CPU performance affects the maximum video resolution. With Windows Embedded Standard thin clients, the expected resolution depends on the CPU:

    • Up to 720p with quad-core AMD GX-420CA SOC 2 GHz or similar

    • Up to 240p with dual-core AMD G-T56N 1.65 GHz or similar

    • Audio-only support with dual-core VIA Eden X2 U4200 1 GHz or similar CPU

    Note   

    These hardware specifications are only guidelines for the expected resolutions. Other factors can affect video resolution.

  • DirectX 11 compatible GPU

  • USB 2.0 for USB camera and audio devices

Windows Embedded Standard-based thin client OS

  • Windows Embedded Standard 7 32 bit

  • Windows Embedded Standard 7 64 bit

  • Windows Embedded Standard 8 64 bit

Note    Cisco Virtualization Experience Media Edition (VXME) for Windows does not require the Microsoft .NET Framework or any Java modules.

Hosted virtual desktop OS (server-side)

  • Microsoft Windows 7 32 bit

  • Microsoft Windows 7 64 bit

  • Microsoft Windows 8 32 bit

  • Microsoft Windows 8 64 bit

  • Microsoft Windows 8.1 32 bit

  • Microsoft Windows 8.1 64 bit

  • Microsoft Windows 10 32 bit

  • Microsoft Windows 10 64 bit

Connection broker for the hosted virtual desktop

  • Citrix XenDesktop 7.1, 7.5, or 7.6

  • Citrix Xenapp 6.5, 7.5 or 7.6—Published desktops only

  • VMware Horizon View 5.3—Published desktops only

  • VMware Horizon 6.0 (with View)—Published desktops only

  • VMware Horizon 6 version 6.1.0—Published desktops only

Receiver or client (on the thin client)

Citrix Receiver (ICA) for Windows (Receiver Version and Installer Version): 4.3.100/14.3.100

VMware Horizon Client for Windows (32 or 64 bit): 3.5.2

Important:

Before you install Cisco VXME Client, install the Citrix Receiver or VMware Horizon Client on the thin client.

If you upgrade your Citrix or VMware product, or change from a Citrix environment to a VMware environment, reinstall the Cisco VXME Client.

Cisco Unified Communications client on the hosted virtual desktop:

  • Cisco Jabber for Windows

Cisco Jabber for Windows 11.5 running on the hosted virtual desktop (HVD).

Cisco VXME is compatible with all future 11.5(X) Cisco Jabber for Windows versions.

For complete information about virtual environment compatibility, see the Virtual Environments section in the Installation and Configuration Guide for Cisco Jabber for Windows for your release.

Windows Server

(Required for Citrix XenApp)
Citrix Xenapp 6.5

  • Microsoft Windows Server 2008 R2

  • Windows Server 2008 R2 SP1

(Standard, Enterprise, Datacenter, and Foundation)

Citrix Xenapp 7.5 or 7.6

  • Microsoft Windows Server 2008 R2 (Standard and Datacenter Editions)

  • Windows Server 2008 R2 SP1 (Standard, Enterprise, and Datacenter Editions)

  • Microsoft Windows Server 2012 (Standard and Datacenter Editions)

Cisco Unified Communications Manager

Cisco Unified Communications Manager version 9.x or later

Accessories

For a complete listing of supported audio and video accessories, see Unified Communications Endpoint and Client Accessories, at http:/​/​www.cisco.com/​c/​en/​us/​products/​unified-communications/​uc_​endpoints_​accessories.html.

Important:

Ensure that all Jabra devices are running the latest firmware. You can use the Jabra Direct to update the firmware. For more information visit: http:/​/​www.jabra.com.

Port Requirements


Note

The Cisco VXME Client installer does not add firewall rules. You may need to disable the Windows Firewall on the endpoints, or add an exception to allow Cisco VXME Client.

The following table lists the ports or port ranges used by Cisco Virtualization Experience Media Edition for Windows.

Table 1 Port Usage

Port

Description

69 and Ephemeral

UDP Outbound traffic for TFTP

Note   

An ephemeral port is a short-lived transport protocol port for IP communications. IP software can allocate ephemeral ports automatically from a predefined range. The following protocols can use an ephemeral port assignment for the client end of a communication, to a well-known port on a server.

  • Stream Control Transmission Protocol (SCTP)

  • Transmission Control Protocol (TCP)

  • User Datagram Protocol (UDP)

A well-known port is a port reserved by the Internet Corporation for Assigned Names and Numbers (ICANN) for assignment for specific applications.

5060

TCP (default) or UDP Outbound traffic for Session Initiation Protocol (SIP) call signaling

5061

TCP Outbound traffic for Secure SIP call signaling

6970

TCP Outbound traffic for HTTP

16384–32767

UDP Inbound and outbound traffic for RTP (audio and video streams)

You can configure the Cisco Unified Communications Manager to reduce this port range. Change the Start/Stop Media Port setting in the SIP Profile, which is associated with the CSF device.
Important:

Cisco Virtualization Experience Media Edition uses the computer-telephony integration (CTI) protocol. Cisco Jabber for Windows on a hosted virtual desktop uses outbound TCP port 2748 to connect to the CTI gateway. The CTI gateway is the CTI Manager component of Cisco Unified Communications Manager.

For a complete listing of ports required by Cisco Jabber for Windows, see the planning guide for your release of Cisco Jabber.

Supported Codecs

Table 2 Supported Audio and Video Codecs

Audio Codec

Video Codec

G.722

H.264/AVC

G.722.1 (24 and 32k)

G.722.1 is supported on Cisco Unified Communications Manager 8.6.1 or later.

G.711 A-law

G.711 u-law

G.729a

Opus

Opus is supported on Cisco Unified Communications Manager 11.0 or later.