Cisco Unity Express Virtual Licensing

Cisco Unity Express Virtual Release 10.0 supports only Cisco Smart Software Licensing. For information on configuring Cisco Smart Licenses, see Cisco Unity Express VoiceMail and Auto Attendant CLI Administrator Guide, and Configuring Cisco Unity Express 10.0 Using the GUI.

Installation Sequence

Cisco Unity Express Virtual software licenses are installed in the following order:

  1. Mailbox licenses

  2. IVR licenses


Note

These steps are applicable for Cisco Unity Express release v 9.0.0 through 9.0.3. The process is different from release 9.0.5 with Smart Licensing.

Activate Evaluation Licenses

Cisco Unity Express Virtual release software image includes the evaluation license. Evaluation license allows you to evaluate the feature. Evaluation License expires after 60 days. The following procedure enables you to:

  • Activate the mailbox evaluation license, accept EULA.

  • Activate the IVR session evaluation license.

  • Verify the licenses that are active.


Caution

If you use the IVR functionality, then make sure to enable the number of total ports license is more than the IVR sessions license. If the number of ports is equal to or less than the IVR sessions, then voicemail is disabled.

SUMMARY STEPS

  1. license activate voicemail mailboxes
  2. license activate ivr sessions
  3. If you have already logged in to Cisco Unity Express Virtual GUI, log out from Cisco Unity Express Virtual GUI and log in again.
  4. show license all

DETAILED STEPS

  Command or Action Purpose
Step 1

license activate voicemail mailboxes

Example:

cue# license activate voicemail mailboxes 275

Evaluation licenses are being activated in the device for the following feature(s):
  Feature Name: VMIVR-VM-MBX

PLEASE READ THE FOLLOWING TERMS CAREFULLY. INSTALLING THE LICENSE OR
LICENSE KEY PROVIDED FOR ANY CISCO PRODUCT FEATURE OR USING SUCH
PRODUCT FEATURE CONSTITUTES YOUR FULL ACCEPTANCE OF THE FOLLOWING
TERMS. YOU MUST NOT PROCEED FURTHER IF YOU ARE NOT WILLING TO BE BOUND
BOUND BY ALL THE TERMS SET FORTH HEREIN.

You hereby acknowledge and agree that the product feature license
is terminable and that the product feature enabled by such license
may be shut down or terminated by Cisco after expiration of the
applicable term of the license (e.g., 30-day trial period). Cisco
reserves the right to terminate or shut down any such product feature
electronically or by any other means available. While alerts or such
messages may be provided, it is your sole responsibility to monitor
your terminable usage of any product feature enabled by the license
and to ensure that your systems and networks are prepared for the shut
down of the product feature. You acknowledge and agree that Cisco will
not have any liability whatsoever for any damages, including, but not
limited to, direct, indirect, special, or consequential damages related
to any product feature being shutdown or terminated. By clicking the
"accept" button or typing "yes" you are indicating you have read and
agree to be bound by all the terms provided herein.
ACCEPT? [y/n]? yes

License activation count saved for use at next reload

Use this command to activate the license for mailboxes. It presents the End User License Agreement if it was not accepted earlier.

Step 2

license activate ivr sessions

Example:

cue# license activate ivr sessions 2

Use this command to activate the license for IVR sessions. The output is similar to the output for activating the license for mailboxes as shown in the previous step.

Step 3

If you have already logged in to Cisco Unity Express Virtual GUI, log out from Cisco Unity Express Virtual GUI and log in again.

If you have already logged in to Cisco Unity Express Virtual GUI, log out from Cisco Unity Express Virtual GUI and log in again to view the IVR pages.
Step 4

show license all

Example:

cue# show license all
Smart Licensing Status 
======================= 
Smart Licensing is ENABLED 

Registration: 
Status: REGISTERED 
Smart Account: BU Production Test 
Virtual Account: CUBE Sat Test 
Export-Controlled Functionality: Allowed 
Initial Registration: SUCCEEDED on May 21 08:32:38 2019 IST 
Last Renewal Attempt: SUCCEEDED on May 21 08:32:38 2019 IST 
Next Renewal Attempt: Nov 17 08:32:38 2019 IST 
Registration Expires: May 20 08:27:55 2020 IST 


License Authorization: 
Status: AUTHORIZED on May 21 08:32:53 2019 IST 
Last Communication Attempt: SUCCEEDED on May 21 08:32:53 2019 IST 
Next Communication Attempt: Jun 20 08:32:53 2019 IST 
Communication Deadline: Aug 19 08:28:03 2019 IST 


License Conversion: 
Automatic Conversion Enabled: true 
Status: NOT STARTED 

Utility: Status: DISABLED 

Transport: Type: TransportCallHome 

Evaluation Period: 
Evaluation Mode: Not In Use 
Evaluation Period Remaining: 89 days, 23 hr, 29 min, 1 sec 

License Usage 
============= 
License Authorization Status: AUTHORIZED as of May 21 08:32:53 2019 IST 

Unity Express 10.x Voicemail Box (regid.2019-01.com.cisco.CUE_VM,10.0_f68bed0a-611d-47c8-8fd6-0f6673cb4c45)
 Description: Cisco Unity Express voicemail box license 
 Count: 1 
 Version: 10.0 
 Status: InCompliance 

Unity Express 10.x IVR Session (regid.2019-01.com.cisco.CUE_IVR,10.0_50fbd88c-8120-4b14-af19-52355fdae940) 
Description: Cisco Unity Express IVR session license 
Count: 2 
Version: 10.0 
Status: InCompliance 

Product Information 
=================== 
UDI: PID:UC_VCUE,SN:TZnZJUz7kZS 

Agent Version 
============= 
Smart Agent for Licensing: 2.0.10

Use this command to verify the information related to Smart Licensing.