Set Up Conferencing on Cisco Unified Presence

Conferencing capabilities allow users to schedule, attend, and manage Cisco WebEx meetings with Cisco Jabber. You can set up on-premises conferencing with Cisco WebEx Meetings Server or cloud-based conferencing with Cisco WebEx Meeting Center. Review the set up process and what options are available for authenticating with a conferencing server.

This chapter applies to Cisco Unified Presence version 8.6 and lower.

Set Up On-Premises Conferencing

Cisco WebEx Meetings Server provides on-premises meeting and conferencing services for the client.


Note
The client does not support on-premises conferencing when users connect to the corporate network using Expressway for Mobile and Remote Access.

Cisco WebEx Meetings Server Installation and Configuration

The first step in setting up integration between Cisco WebEx Meetings Server and the client is to install and configure Cisco WebEx Meetings Server. You should refer to the Cisco WebEx Meetings Server product documentation for installation and configuration procedures.

Related Information
Cisco WebEx Meetings Server Install and Upgrade Guides

Authenticate with Cisco WebEx Meetings Server

Cisco Jabber supports the following methods of authentication with Cisco WebEx Meetings Server:
Users manually enter credentials in the client

Each user can enter their credentials in the Meetings tab on the Preferences window to authenticate directly with Cisco WebEx Meetings Server.

You set a credentials source on Cisco Unified Presence

If the users' credentials for Cisco WebEx Meetings Server match their credentials for Cisco Unified Presence or Cisco Unity Connection, you can set a credentials source. The client then automatically authenticates to Cisco WebEx Meetings Server with the users' credential source.

You configure single sign-on (SSO) with Cisco WebEx Meetings Server

If you configure SSO with Cisco WebEx Meetings Server, Cisco Jabber can seamlessly integrate with the SSO environment. In this case, you do not need to specify credentials in order for users to authenticate with Cisco WebEx Meetings Server.

Specify Conferencing Credentials in the Client

Users can specify their credentials in the Meetings tab on the Preferences window.

Related References
Authentication with Cisco WebEx Meeting Center

Specify a Credentials Source on Cisco Unified Presence

Complete the steps in this task to specify a credentials source on Cisco Unified Presence.

Important:

There is no mechanism to synchronize credentials you specify in Cisco Unified Presence with credentials you specify in Cisco WebEx Meetings Server.

If you specify a credentials source in Cisco Unified Presence, you must ensure that those credentials match the user’s Cisco WebEx Meetings Server credentials.

For example, you specify that a user’s Cisco Unified Presence credentials match the user’s Cisco WebEx Meetings Server credentials. The user’s Cisco Unified Presence credentials then change. You must update the user’s Cisco WebEx Meetings Server credentials to reflect that change.

Procedure
    Step 1   Open the Cisco Unified Presence Administration interface.
    Step 2   Select Application > Cisco Jabber > Settings.

    In some versions of Cisco Unified Presence, this path is as follows: Application > Cisco Unified Personal Communicator > Settings.

    Step 3   In the Cisco Jabber Settings section, select one of the following from the Credentials source for web conferencing service drop-down list:
    Not set

    The user does not have a credentials source that matches their Cisco WebEx Meetings Server credentials.

    CUP

    The user’s Cisco Unified Presence credentials match their Cisco WebEx Meetings Server credentials.

    Voicemail

    The user’s Cisco Unity Connection credentials match their Cisco WebEx Meetings Server credentials.

    Step 4   Select Save.

    Set Up Cisco WebEx Meetings Server on Cisco Unified Presence

    The client retrieves Cisco WebEx Meetings Server details from the conferencing profile on Cisco Unified Presence. You must add your details for Cisco WebEx Meetings Server, add Cisco WebEx Meetings Server to a profile, and then add users to the profile.

    Add Cisco WebEx Meetings Server

    The first step to setting up conferencing on Cisco Unified Presence is to add your details for Cisco WebEx Meetings Server.

    Procedure
      Step 1   Open the Cisco Unified Presence Administration interface.
      Step 2   Select Application > Cisco Jabber > Conferencing Server.

      In some versions of Cisco Unified Presence, this path is as follows: Application > Cisco Unified Personal Communicator > Conferencing Server.

      Step 3   Select Add New.

      The Conferencing Server Configuration window opens.

      Step 4   Specify details for Cisco WebEx Meetings Server in the following fields:
      Name

      Enter a name for the configuration.

      The name you specify displays when you add services to profiles. Ensure the name you specify is unique, meaningful, and easy to identify.

      Description

      Enter an optional description.

      Hostname/IP Address
      Enter the site URL for Cisco WebEx Meetings Server.
      Port
      Leave the default value.
      Protocol

      Select HTTPS from the drop-down list.

      Server Type

      Select WebEx from the drop-down list.

      Site ID

      Leave the default value.

      You do not need to specify a value for this field.

      Partner ID

      Leave the default value.

      You do not need to specify a value for this field.

      Step 5   Select Save.

      Add Cisco WebEx Meetings Server to a Profile

      After you add Cisco WebEx Meetings Server on Cisco Unified Presence, you add Cisco WebEx Meetings Server to a conferencing profile. The client can then retrieve the details for Cisco WebEx Meetings Server from the profile and access the conferencing features.

      Procedure
        Step 1   Open the Cisco Unified Presence Administration interface.
        Step 2   Select Application > Cisco Jabber > Conferencing Profile.

        In some versions of Cisco Unified Presence, this path is as follows: Application > Cisco Unified Personal Communicator > Conferencing Profile.

        Step 3   Select Add New.

        The Conferencing Profile Configuration window opens.

        Step 4   Specify details for the profile in the following fields:
        Name
        Enter a name for the configuration.
        Description

        Enter an optional description.

        Primary Conferencing Server

        Select the primary instance of Cisco WebEx Meetings Server.

        Backup Conferencing Server

        Select the backup instance of Cisco WebEx Meetings Server.

        Server Certificate Verification
        Select one of the following from the drop-down list:
        • Any Certificate
        • Self Signed or Keystore
        • Keystore Only
        Step 5   Select the Make this the default Conferencing Profile for the system checkbox to set this profile as the system default.
        Step 6   Add users to the conferencing profile as follows:
        1. Select Add Users to Profile in the Users in Profile section.

          The Find and List Users dialog box opens.

        2. Select Find to retrieve a list of users.
        3. Select the appropriate users from the list.
        4. Select Add Selected.

          The selected users are added to the profile and the Find and List Users dialog box closes.

        Step 7   Select Save.

        Set Up Cloud-Based Conferencing

        Cisco WebEx Meeting Center provides cloud-based meeting and conferencing services for the client.

        Integration with Cisco WebEx Meeting Center

        As of this release, there are two types of Cisco WebEx Meeting Center integration for on-premises deployments:
        Cloud-Based Integration
        An environment in which Cisco WebEx Meeting Center provides the following services to the client:
        • Data such as participant chat and roster lists.
        • Audio and video capabilities.
        Hybrid Cloud-Based Integration
        An environment in which:
        • Cisco WebEx Meeting Center provides data such as participant chat and roster lists.
        • A conferencing bridge provides audio and video capabilities.
        Related Tasks
        Provide Conferencing Credentials
        Set Up Cisco WebEx Meeting Center on Cisco Unified Presence
        Provide Conferencing Credentials
        Add Cisco WebEx Meeting Center
        Related References
        Authentication with Cisco WebEx Meeting Center

        Authentication with Cisco WebEx Meeting Center

        Cisco Jabber supports the following types of authentication with Cisco WebEx Meeting Center:
        Direct Authentication

        The client can pass user credentials directly to Cisco WebEx Meeting Center.

        To enable direct authentication, complete the following steps:
        1. Create user accounts for Cisco WebEx Meeting Center using the Cisco WebEx Administration Tool. Cisco WebEx Meeting Center must validate user credentials in a direct authentication scenario. The user accounts hold the credentials so that Cisco WebEx Meeting Center can validate them when the client attempts to authenticate.
        2. Provide Cisco WebEx Meeting Center user credentials to the client.
        Authentication with an Identity Provider

        The client can redirect authentication from Cisco WebEx Meeting Center to an identity provider.

        To enable authentication with an identity provider, complete the following steps:
        1. Set up your identity provider as appropriate. When users attempt to authenticate with Cisco WebEx Meeting Center, the client redirects that authentication to your identity provider. Your identity provider then validates the credentials and passes an authentication token back to the client. The client then passes that token to Cisco WebEx Meeting Center to complete the authentication process.
        2. Provide Cisco WebEx Meeting Center user credentials to the client.
        Related Concepts
        Integration with Cisco WebEx Meeting Center
        Related Tasks
        Provide Conferencing Credentials
        Set Up Cisco WebEx Meeting Center on Cisco Unified Presence
        Provide Conferencing Credentials
        Add Cisco WebEx Meeting Center
        Related Information
        Overview of Loosely Coupled Integration
        Using SSO with the Cisco WebEx and Cisco WebEx Meeting applications

        Provide Conferencing Credentials

        Choose one of the following methods to provide conferencing credentials to the client:
        • Users individually specify their credentials in the Meetings tab on the Preferences window.
        • You specify a credentials source for the conferencing service on Cisco Unified Presence.
        Related Concepts
        Integration with Cisco WebEx Meeting Center
        Related Tasks
        Set Up Cisco WebEx Meeting Center on Cisco Unified Presence
        Related References
        Authentication with Cisco WebEx Meeting Center

        Specify Conferencing Credentials in the Client

        Users can specify their credentials in the Meetings tab on the Preferences window.

        Specify a Credentials Source on Cisco Unified Presence

        Complete the steps in this task to specify a credentials source on Cisco Unified Presence.

        Restriction:

        You cannot specify a credentials source on Cisco Unified Presence if you use an identity provider for authentication with Cisco WebEx Meeting Center.

        Important:

        There is no mechanism to synchronize credentials you specify in Cisco Unified Presence with credentials you specify in Cisco WebEx Meeting Center.

        If you specify a credentials source in Cisco Unified Presence, you must ensure that those credentials match the user’s Cisco WebEx Meeting Center credentials.

        For example, you specify that a user’s Cisco Unified Presence credentials match the user’s Cisco WebEx Meeting Center credentials. The user’s Cisco Unified Presence credentials then change. You must update the user’s Cisco WebEx Meeting Center credentials to reflect that change.

        Procedure
          Step 1   Open the Cisco Unified Presence Administration interface.
          Step 2   Select Application > Cisco Jabber > Settings.

          In some versions of Cisco Unified Presence, this path is as follows: Application > Cisco Unified Personal Communicator > Settings.

          Step 3   In the Cisco Jabber Settings section, select one of the following from the Credentials source for web conferencing service drop-down list:
          Not set

          The user does not have a credentials source that matches their Cisco WebEx Meeting Center credentials.

          CUP

          The user’s Cisco Unified Presence credentials match their Cisco WebEx Meeting Center credentials.

          Voicemail

          The user’s Cisco Unity Connection credentials match their Cisco WebEx Meeting Center credentials.

          Step 4   Select Save.

          Set Up Cisco WebEx Meeting Center on Cisco Unified Presence

          The client retrieves Cisco WebEx Meeting Center details from the conferencing profile on Cisco Unified Presence. You must add your details for Cisco WebEx Meeting Center, add Cisco WebEx Meeting Center a profile, and then add users to the profile.

          Related Concepts
          Integration with Cisco WebEx Meeting Center
          Related Tasks
          Provide Conferencing Credentials
          Related References
          Authentication with Cisco WebEx Meeting Center

          Add Cisco WebEx Meeting Center

          The first step to setting up conferencing on Cisco Unified Presence is to add your details for Cisco WebEx Meeting Center.

          Procedure
            Step 1   Open the Cisco Unified Presence Administration interface.
            Step 2   Select Application > Cisco Jabber > Conferencing Server.

            In some versions of Cisco Unified Presence, this path is as follows: Application > Cisco Unified Personal Communicator > Conferencing Server.

            Step 3   Select Add New.

            The Conferencing Server Configuration window opens.

            Step 4   Specify details for Cisco WebEx Meeting Center in the following fields:
            Name

            Enter a name for the configuration.

            The name you specify displays when you add services to profiles. Ensure the name you specify is unique, meaningful, and easy to identify.

            Description

            Enter an optional description.

            Hostname/IP Address

            Specify the hostname of the Cisco WebEx Meeting Center site.

            Note   

            You must specify a hostname, not an IP address.

            Port

            Specify a port number for the Cisco WebEx Meeting Center site.

            Protocol

            Select HTTPS from the drop-down list.

            Server Type

            Select WebEx from the drop-down list.

            Site ID

            Specify the primary site ID for Cisco WebEx Meeting Center.

            Note   

            The Site ID field is optional. The client does not require a site ID to integrate with Cisco WebEx Meeting Center.

            Partner ID

            Specify the appropriate partner ID for Cisco WebEx Meeting Center.

            Note   

            The Partner ID field is optional. The client does not require a partner ID to integrate with Cisco WebEx Meeting CenterCisco WebEx Meeting Center.

            Step 5   Select Save.

            Add Cisco WebEx Meeting Center to a Profile

            After you add Cisco WebEx Meeting Center on Cisco Unified Presence, you add Cisco WebEx Meeting Center to a conferencing profile. The client can then retrieve the details for Cisco WebEx Meeting Center from the profile and access the conferencing features.

            Procedure
              Step 1   Open the Cisco Unified Presence Administration interface.
              Step 2   Select Application > Cisco Jabber > Conferencing Profile.

              In some versions of Cisco Unified Presence, this path is as follows: Application > Cisco Unified Personal Communicator > Conferencing Profile.

              Step 3   Select Add New.

              The Conferencing Profile Configuration window opens.

              Step 4   Specify details for the profile in the following fields:
              Name
              Enter a name for the configuration.
              Description

              Enter an optional description.

              Primary Conferencing Server

              Select the primary Cisco WebEx Meeting Center site from the drop-down list.

              Note   

              The client uses only the site you select from the Primary Conferencing Server drop-down list. You do not need to select a site from the Backup Conferencing Server drop-down list.

              Server Certificate Verification
              Select one of the following from the drop-down list:
              • Any Certificate
              • Self Signed or Keystore
              • Keystore Only
              Step 5   Select the Make this the default Conferencing Profile for the system checkbox to set this profile as the system default.
              Step 6   Add users to the conferencing profile as follows:
              1. Select Add Users to Profile in the Users in Profile section.

                The Find and List Users dialog box opens.

              2. Select Find to retrieve a list of users.
              3. Select the appropriate users from the list.
              4. Select Add Selected.

                The selected users are added to the profile and the Find and List Users dialog box closes.

              Step 7   Select Save.