Applies to: All clients
To improve your
experience and product performance,
Cisco Jabber may collect and send non-personally
identifiable usage and performance data to Cisco. The aggregated data is used
by Cisco to understand trends in how Jabber clients are being used and how they
You must install
the following root certificate to use the telemetry feature:
Class 2 Certification Authority Root Certificate. The telemetry
server certificate name is "metrics-a.wbx2.com". To resolve any warnings about
this certificate name, install the required GoDaddy certificate.
information about certificates, see the Planning Guide.
By default, the
telemetry data is on. You can configure the following telemetry parameters:
Telemetry_Enabled—Specifies whether analytics data
is gathered. The default value is true.
analytics data is sent over cellular data and Wi-Fi (true), or Wi-Fi only
(false). The default value is true.
TelemetryCustomerID—This optional parameter
specifies the source of analytic information. This ID can be a string that
explicitly identifies an individual customer, or a string that identifies a
common source without identifying the customer. We recommend using a tool that
Unique Identifier (GUID) to create a 36 character unique identifier, or
to use a reverse domain name.
information about these parameters, see the
Parameters Reference Guide.