Creating a Backup of Your System and Deleting Existing Snapshots

Creating Backups

We recommend that you regularly create backups of your configuration, as follows.

Caution

Do not take VMware snapshots of Cisco Expressway systems. The process interferes with database timing and negatively impacts performance.

Procedure

Step 1

Go to Maintenance > Maintenance Mode and switch Maintenance Mode On.

Step 2

Go to Maintenance > Backup and Restore.

Step 3

You can optionally add a password for your backup file.

Step 4

Click Create system backup file.

Step 5

Save the backup file.

Note

 

When you restore your system from a backup, it does not include Active Directory credentials. You will need to add them in order to access the Active Directory domain.

Deleting Existing Snapshots

Procedure

Step 1

Make a backup of your configuration.

Step 2

Shutdown the Expressway:

  1. Go to Maintenance > Restart Options and click Shutdown.

  2. Click OK to shut down the system.

Step 3

Power off the VM.

Step 4

Right-click on the VM and select Manage Snapshots.

Step 5

In the Snapshot Manager, select Delete All Snapshots.

Step 6

Click Yes in the confirmation dialog box.

Step 7

Click Close to exit the Snapshot Manager.