- Preface
- Cisco Unified Contact Center Solutions
- Unified CCE Reference Designs
- Contact Center Enterprise Solutions Overview
- Configuration Limits and Feature Availability for Reference Designs
- Packaged Contact Center Enterprise Solution Design Considerations
- High Availability and Network Design
- Design Considerations for Integrated Features
- Bandwidth, Latency, and QoS Considerations
- Sizing and Operating Conditions for Reference Designs
- Avaya and ICM-to-ICM Gateway Support
- Solution Security
Solution Design Guide for Cisco Packaged Contact Center Enterprise, 12.5(1) & 12.5(2)
Bias-Free Language
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
- Updated:
- May 20, 2021
Feedback