Accessories

Supported Accessories

The Cisco IP Phone 7800 Series supports both Cisco and third-party accessories.

In the following table, an X indicates support for an accessory by a particular phone model and a dash (-) indicates no support.

Table 1. Accessory Support for the Cisco IP Phone 7800 Series

Accessory

Type

Cisco IP Phone 7811

Cisco IP Phone 7821

Cisco IP Phone 7841

Cisco IP Phone 7861

Third-Party Accessories

Headsets

Analog

-

X

X

X

Analog Wideband

-

X

X

X

Microphone

External

-

-

-

-

Speakers

External

-

-

-

-

Wall Mount

External

X

X

X

X

Headsets

Here are the Cisco headsets we support. For tips on setting up and using these headsets, take a look at the info for your model:

See the Cisco Headset Compatibility Guide for detailed information on Cisco headset integration with your device.

Standard Headsets

You can use a standard headset with your desk phone. Standard headsets plug into the back of the phone with an RJ-type connecter.

Connect a standard headset

Procedure

Plug the headset into the jack on the back of the phone and press the cable into the cable channel.

Figure 1. Standard Headset Connection

Standard headset connection image

Caution

 

Failure to press the cable into the channel in the phone can damage the printed circuit board inside the phone. The cable channel reduces the strain on the connector and the printed circuit board.

Swap Headsets While on a Call

You can connect an analog headset or a wireless headset to you phone. You cannot connect both the headsets simultaneously to your phone.

When you connect multiple headsets to the phone, you can switch among the headsets during a call by pressing the Headset key on the phone. Though the phone is connected to multiple devices, you see a specific headset is selected as the preferred audio device in the following priority order:

  • When you connect a wireless headset to the phone, you can make your wireless headset the preferred audio device.

  • When you connect only an analog headset to the phone, you can make your analog headset the preferred audio device.

Procedure

Step 1

Before you make or answer a call, press Headset.

Step 2

(Optional) If you place a call, dial the number.