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The Cisco IP Phone 6800 Key Expansion Module add extra programmable buttons to the phone. The programmable buttons can be set up as speed-dial buttons, or phone feature buttons.
The Cisco IP Phone 6851 Multiplatform Phone supports only one key expansion module. The key expansion module provides 14 lines or programmable buttons, and two pages. Each page contains 14 lines or buttons.
You can add number of supported key expansion modules from the phone web interface.
You can also configure the parameters in the phone configuration file with XML(cfg.xml) code.
Access the phone administration web page. See Access the Phone Web Interface.
| Step 1 |
Select . |
| Step 2 |
From the Number of Units list, select 1 as the number of supported key expansion modules. You can also configure the parameter in the configuration file (cfg.xml) by entering a string in the following format: Default: 0 |
| Step 3 |
Click Submit All Changes. |
You can configure speed dial on a key expansion module line. The user can then press the line key to call a frequently dialed number.
You can also configure the parameters in the phone configuration file with XML(cfg.xml) code.
| Step 1 |
Select . |
| Step 2 |
Select a key expansion module line key on which to enable the speed dial. |
| Step 3 |
Enter a string in this format:
where:
You can also configure the parameter in the configuration file (cfg.xml) by entering a string in the following format:
|
| Step 4 |
Click Submit All Changes. |
You can enable call park on a key expansion module line. The user can then use the line to park a call. and then retrieve the call either from own phone or another phone.
Access the phone administration web page. See Access the Phone Web Interface.
| Step 1 |
Select . |
| Step 2 |
Select a key expansion module line key on which to enable the call park. |
| Step 3 |
Enter a string in this format:
where:
You can also configure an XML service on key expansion module key. Enter the string in this format:
|
You can configure the busy lamp field on a key expansion module line so that the user can monitor a coworker's availability to receive a call.
Access the phone administration web page. See Access the Phone Web Interface.
| Step 1 |
Select . |
| Step 2 |
Select a key expansion module line key. |
| Step 3 |
Enter a string in this format: fnc=blf;sub=xxxx@$PROXY;usr=8888@$PROXY. Where:
|
| Step 4 |
(Optional) To enable the busy lamp field to work with both speed dial and call pickup enter a string in the following format:
Where: sd= speed dial cp= call pickup You can also enable busy lamp field only with call pickup or speed dial. Enter the string in the following format:
You can also configure the parameter in the configuration file (cfg.xml) by entering a string in the following format: |
| Step 5 |
Click Submit All Changes. |
You can configure the voicemail Programmable Line Key (PLK) on a Key Expansion Module button for the users to monitor a specified voicemail account of a user or a group.
The voicemail PLK can monitor both the voicemail of an extension and the voicemail account of another user or a group. Monitoring the voicemail of another user or a group requires the support from the SIP proxy.
For example, if the users belong to a customer service group. This feature allows the users to monitor both their voicemails and the group's voicemails.
If you configure speed dial for the same button, the users can press the button to make a speed dial to the assigned extension.
One or more expansion modules have been installed on the phone.
Access the phone administration web page. See Access the Phone Web Interface.
| Step 1 |
Select . |
| Step 2 |
Select an expansion module button on which to configure the voicemail PLK. |
| Step 3 |
Enter a string in this format:
For more information about the string syntax, see String Syntax for Voicemail PLK. You can also configure this parameter in the phone configuration file (cfg.xml). The parameter is line-specific. Enter a string in this format: |
| Step 4 |
In the General section, add Parameter in the configuration file (cfg.xml): After the configuration, users can configure the corresponding features on the expansion module button. |
| Step 5 |
Click Submit All Changes. |
After you install a key expansion module on the phone and configure it on the phone web page, the phone automatically recognizes the key expansion module.
When the phone automatically recognizes the key expansion module, you can then choose the Details softkey for additional information about the selected key expansion module.
| Step 1 |
On the phone, press Applications
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| Step 2 |
Press . Installed and configured key expansion module display in the list of accessories. |
You can adust the LCD contrast of the Key Expansion Module from the phone web page and the value gets updated on the phone. You can modify this value from the phone.
Access the phone administration web page. See Access the Phone Web Interface.
| Step 1 |
Select . |
| Step 2 |
In the General section, enter a value in the Attendant Console LCD Contrast field. Valid values: 4 to 12 |
| Step 3 |
Click Submit All Changes. |
You can modify the busy lamp field (BLF) label of Key Expansion Module line. The labels can be displayed by name, extension, or both. The change updates the phone. You can also modify the display mode from the phone.
Access the phone administration web page. See Access the Phone Web Interface.
| Step 1 |
Select . |
| Step 2 |
In the General section, select the type of display mode from the BLF Label Display Mode field. |
| Step 3 |
Click Submit All Changes. |
You can enable the user to configure features on the line keys of the key expansion module. The user can then add any of the configured features to the dedicated line keys. For the supported features, see Configurable Features on Line Keys.
Access the phone administration web page. See Access the Phone Web Interface.
Ensure that the line keys of the key expansion module are not in the Inert mode.
| Step 1 |
Select . |
| Step 2 |
In the General section, configure the Customizable PLK Options parameter with the codes of your desired features defined in Configurable Features on Line Keys. Example: You configure this parameter with 1 None 2 BLF presence 4 Menu shortcut 3 Do not disturb The user can then select a feature or a menu shortcut to add to the line key. |
| Step 3 |
Click Submit All Changes. |
You can add a menu shortcut to a line key of the attached key expansion module. Then, the user can press the configured line key to access the menu.
Access the phone administration web page. See Access the Phone Web Interface.
| Step 1 |
Select . |
| Step 2 |
Go to the Unit (n) section, where n is unit number of the key expansion module. |
| Step 3 |
Configure the Unit n Key m field, where n is unit number of the key expansion module, and m is the key number. where:
You can also configure the parameter in the configuration file (cfg.xml) with a string in this format: where n is the unit number of the key expansion module, and m is the key number. |
| Step 4 |
Click Submit All Changes. |
You can add a feature to a line key of the attached key expansion module. Then, the user can press the line key to access the feature. For the supported features, see Configurable Features on Line Keys.
Access the phone administration web page. See Access the Phone Web Interface.
| Step 1 |
Select . |
| Step 2 |
Go to the Unit (n) section, where n is unit number of the key expansion module. |
| Step 3 |
Configure the Unit n Key m field, where n is unit number of the key expansion module, and m is the key number. The user can turn on or off Do not disturb mode with the line key. For more feature codes, see Configurable Features on Line Keys. You can also configure the parameter in the configuration file (cfg.xml) with a string in this format: where n is the unit number of the key expansion module, and m is the key number. |
| Step 4 |
Click Submit All Changes. |
Access the phone administration web interface. See Access the Phone Web Interface
| Step 1 |
Select . |
| Step 2 |
Go to the Unit (n) section, where n is unit number of the key expansion module. |
| Step 3 |
Configure the Unit n Key m field, where n is unit number of the key expansion module, and m is the key number. where fnc=inert means function=inert. You can also configure the parameter in the configuration file (cfg.xml) with a string in this format: where n is the unit number of the key expansion module, and m is the key number. |
| Step 4 |
Click Submit All Changes. |
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