Cisco Headset 520 Series
Cisco Headsets 521 and 522 are two wired headsets that have been developed for use on Cisco IP Phones and devices. The Cisco Headset 521 features a single earpiece for extended wear and comfort while the Cisco Headset 522 features two earpieces for use in a noisy workplace.
Both headsets feature a 3.5 mm connector for use on personal computers and mobile devices. With the 3.5 mm connector, the headset works like other headsets that plug into audio jacks.
The headsets also come with an inline USB controller that provides easy access to call control capabilities, including answer, end call, reject call, hold and resume, mute, and volume control. The inline controller is also available with a USB-C connector.
If you have Headset Firmware Release 2.3(1) or later, you can maintain call control through your Cisco Headset 520 Series when you switch between soft clients. For example, you can mute a call on the Webex app (version 41.8 or later) and answer an incoming Cisco Jabber call (version 14.1 or later) through the Jabber UI. Once the Jabber call is complete, you can resume your Webex call and retain call control through your headset.
For more information on multi-app control, see Cisco Headset Multi-app Feature.
See the Cisco Headset Compatibility Guide for complete information on compatibility with other Cisco devices and call clients.
Your controller buttons are used for basic call features.
The following table describes the Cisco Headset 521 and 522 controller buttons.
Number |
Name |
Description |
---|---|---|
1 |
Mute button |
Toggle the microphone on and off. |
2 |
Volume button |
Adjust the volume on your headset. |
3 |
Call |
Manage calls:
|