This document provides information about upgrading software.

This Upgrade Guide is intended for administrators who are responsible for upgrading the following software:

• Cisco Unified Communications Manager

• IM and Presence Service on Unified Communications Manager

For additional installation and upgrade information, refer to the following documents:

• Cisco Prime Collaboration Deployment Administration Guide

  This document describes how to use the Cisco Prime Collaboration Deployment application, which is designed to assist in the management of Unified Communication applications. You can use this application to perform tasks such as migrate existing clusters to new virtual machines, fresh installs, and upgrades on existing clusters.

• Administration Guide for Cisco Unified Communications Manager

  https://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-maintenance-guides-list.html

  This document provides information about upgrading the Unified Communications Manager to a later appliance-based release.

• Replacing a Single Server or Cluster for Unified Communications Manager

  http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_installation_guides_list.html

  This document describes how to replace a Unified Communications Manager server or a cluster of servers.

• Command Line Interface Reference Guide for Cisco Unified Communications Solutions

  https://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-maintenance-guides-list.html

  This document describes the Command Line Interface for Unified Communications Manager. Some of these commands perform upgrade and installation-related tasks.

For further information about related Cisco IP telephony applications and products, refer to the Unified Communications Manager Documentation Guide for your release at

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/docguide/11_5_1/cucm_b_documentation-guide-cucm-imp-1151.html

This document uses the following conventions:

Notes use the following conventions:

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Timesavers use the following conventions:

Timesaver

Means the described action saves time. You can save time by performing the action described in the paragraph.

Tips use the following conventions:

Tip	Means the information contains useful tips.

Cautions use the following conventions:

Caution

Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.

Warnings use the following conventions:

Warning

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, you must be aware of the hazards involved with electrical circuitry and familiar with standard practices for preventing accidents.

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’sNew in CiscoProduct Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What’s New in Cisco Product Documentation as an RSS feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service. Cisco currently supports RSSVersion2.0.

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