Dialed Number Analyzer Service

Log On

This section describes the procedure to sign in to Dialed Number Analyzer from a remote server.

Procedure
    Step 1   To access DNA, go to Cisco Unified Communications Manager Serviceability and choose Tools > Dial Number Analyzer.

    You can also use the following URL:

    https://<cm-machine>/dna

    where <cm-machine> specifies the node name or IP address on which Dialed Number Analyzer is installed.

    The Enter Network Password dialog is displayed.

    Step 2   In the User Name field, enter a valid user ID.

    Use Unified CMAdministrator as the user ID.

    Step 3   In the Password field, enter the password that corresponds to the Unified CMAdministrator sign-in ID for that machine.
    Step 4   Click OK.
    Step 5   You are now logged in to Dialed Number Analyzer.
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    Activate Dialed Number Analyzer Service

    After Dialed Number Analyzer installs as a service, it starts automatically. You can confirm that the service is started by checking the tool status.

    You can activate and deactivate Dialed Number Analyzer service by using Cisco Unified Communications Manager Serviceability after you access it by using the appropriate URL. Use the following procedure to activate the service.

    Procedure
      Step 1   Access Cisco Unified Communications Manager Serviceability.
      Step 2   Choose Tools > Service Activation.

      The Service Activation window is displayed.

      Step 3   Select Cisco Dialed Number Analyzer from the Unified CMServices list and click Save.
      Note   

      If the service is already activated, the Activation Status is displayed as Activated.

      Step 4   The service gets activated and the Activation Status column displays the status as Activated.
      Note   

      The DNA service starts automatically after the service is activated. See the Start or Stop Dialed Number Analyzer to stop, start, or restart the service.

      Note   

      Every time that the service is started, Dialed Number Analyzer synchronizes with Cisco Unified Communications Manager database.

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      Start or Stop Dialed Number Analyzer

      The Dialed Number Analyzer service starts automatically after the service is activated by using Cisco Unified Communications Manager Serviceability. This section describes the procedures to stop or restart the Dialed Number Analyzer service.

      Procedure
        Step 1   In Cisco Unified Communications Manager Serviceability, choose Tools > Control Center - Feature Services.

        The Control Center - Feature Services window is displayed.

        Step 2   From the Servers drop-down list box, choose the Cisco Unified Communications Manager server.

        Dialed Number Analyzer is displayed in list under Service Name column, in the Unified CMServices.

        Note   

        If you activate the Dialed Number Analyzer by using Activate Dialed Number Analyzer Service, the Status is displayed as Activated.

        Step 3   Check the checkbox that corresponds to Dial Number Analyzer.
        Step 4   If you want to restart the Dialed Number Analyzer service, click Restart.

        The service restarts, and the message, Service Successfully Restarted, is displayed.

        Step 5   If you want to stop the Dialed Number Analyzer service, click Stop.

        The service stops, and the message, Service Successfully Stopped, is displayed.

        Step 6   If you want to start a stopped Dialed Number Analyzer service, click Start.

        The service starts, and the message, Service Successfully Started, is displayed.

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        Deactivate Dialed Number Analyzer

        You can deactivate the Dialed Number Analyzer service when you do not require it. This section describes the procedure to deactivate the Dialed Number Analyzer service and sign out of the tool.

        Procedure
          Step 1   In Cisco Unified Communications Manager Serviceability, choose Tools > Service Activation.

          The Service Activation window is displayed.

          Step 2   From the Servers drop-down list box, choose the Cisco Unified Communications Manager server.

          Dialed Number Analyzer is displayed in list under Service Name column, in the Unified CMServices. The Status is displayed as Activated.

          Step 3   Uncheck the checkbox that corresponds to the Dial Number Analyzer and click Save.

          The service deactivates, and the Status column displays the status as Deactivated.

          To exit from Dialed Number Analyzer, after the service is stopped, close the browser window.

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