Installation Guide for Cisco Business Edition 6000S

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Installation Guide for Cisco Business Edition 6000S

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Installation

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Updated:: November 30, 2015

Chapter: Installation

Installation Overview
- Preloaded File Types in the Datastore
Installation Task Flow

Installation

Installation Overview

This chapter describes the tasks that you must perform to install software on your Business Edition 6000S server. It contains two main task flows that describe how to install software on the server.

For Customized deployments, use the tasks in this chapter to configure VMware and install application software on your server.

For Pre-configured deployments, or if your server was ordered via the Config To Order Portal, your server is already installed with VMware and UC applications.

Preloaded File Types in the Datastore

Preloaded File Types in the Datastore

In addition to pre-configured virtual machines, Cisco Business Edition servers are shipped with selected Collaboration application software that is pre-loaded on the datastore. Following is a breakdown of the file types for application installs:

ISO Files—An ISO file is a DVD image containing application install files (for example, Bootable_UCSInstall_UCOS_11.0.1.20000-2.sgn.iso). An ISO file is present for a UC application only if the OVA file for that application does not include the application software.
OVA Files—Each UC application has an associated Open Virtualization Archive (OVA) file, which is used to package and deploy the virtual machine. There are two types of OVAs for Business Edition servers:
- Some OVAs deploy the VM, but do not include any application software. For those applications, there is an associated ISO file in the datastore (for example, cucm_11.0_vmv8_v1.0.ova and associated ISO file Bootable_UCSInstall_UCOS_11.0.1.20000-2.sgn.iso). For the installation, you must deploy the OVA template and install the software using the associated ISO file.
- Other OVA files deploy the VM and install the application software (for example, cpc-provisioning-11.0.0-815-small.ova). For these applications, there is no ISO file. You can deploy the VM and install the software using the OVA file.

For information on which ISO and OVA files are pre-loaded in your server's datastore, refer to the preload summary for your server at http://www.cisco.com/c/en/us/support/unified-communications/business-edition-6000/products-release-notes-list.html.

Installation Task Flow

Perform the following tasks to install software on your Cisco Business Edition 6000S server.

Procedure

Command or Action

Purpose

Step 1

Initial Configuration

Initial configuration of BE6000S server.

Step 2

Configure Cisco Integrated Management Controller

Configure CIMC for your Business Edition 6000 server.

Step 3

Configure ESXi Virtualization Hypervisor

Configure the ESXi Virtualization Hypervisor host on the Business Edition 6000 server.

Step 4

Delete Unused Pre-configured VMs

Delete any pre-configured VMs that you do not require.

Note

For servers ordered via the Config To Order Portal, you can skip this step.

Step 5

Deploy Virtual Machines

Deploy virtual machine OVAs for each UC application that you want to install.

Step 6

Customize VM for Cisco Unity Connection Installation

If your Business Edition 6000 deployment includes Cisco Unity Connection, customize the Unity Connection VM.

Step 7

Associate Application ISO Files to VM

For UC application installations that require an ISO file, mount the ISO file on the application VM.

Note

For a list of applications that use ISO installation files, see the Preload Summary for your server.

Step 8

Install UC Applications Using Touchless Installation

Optional. Use touchless installation to install any of the following core UC applications:

Cisco Unified Communications Manager
IM and Presence Service
Cisco Unity Connection
Cisco Unified Contact Center Express

Note

If you prefer, you can use manual installation for these applications.

Step 9

Install UC Applications Manually

Use the manual interactive process to install any remaining UC applications.

Initial Configuration

Cisco BE6000S ships with pre-configured applications that use addressing from the 172.27.199.0/26 network, as shown in the following diagram.

Configure Cisco Integrated Management Controller

Cisco Integrated Management Controller (CIMC) is the management interface for the Cisco UCS Server. CIMC runs within the server, allowing remote administration, configuration, and monitoring of the server via web or SSH command line access.

Complete the following tasks to configure CIMC on a Business Edition 6000 server for customized and pre-configured deployments.

Note

If you ordered your server via the Config To Order Portal, CIMC is already set up on your server. Skip to Configure ESXi Virtualization Hypervisor.

Procedure

	Command or Action	Purpose
Step 1	Power On and Initial CIMC Setup	Power on the server and configure basic CIMC IP addressing details.
Step 2	Complete the CIMC Configuration	Configure DNS and NTP settings for the CIMC interface.

Power On and Initial CIMC Setup

Use this procedure to power on the server and begin basic Cisco Integrated Management controller (CIMC) configuration.

Before You Begin

Ensure that the BE6000 server has been rack-mounted, connected to a power supply, connected to the data network, and that a monitor and keyboard are connected to the server, as described in the Quick Start Guide.

Procedure

Step 1	Verify that power is connected and that the power button LED is orange.
Step 2	Push the server power button and verify that it changes to green
Step 3	Watch the boot process on the monitor.
Step 4	When the blue Cisco logo appears, press F8 to enter the CIMC configuration dialog. Figure 1. Press F8 at the CIMC Boot Screen
Step 5	When prompted, enter the username `admin` and create a new password.
Step 6	On the CIMC configuration screen, complete the following details: CIMC IP address Subnet mask Gateway IP address Figure 2. Enter the CIMC IP Address Details
Step 7	When complete, press F10 to save your changes and boot the system.

What to Do Next

Complete the CIMC Configuration

Use this procedure to configure DNS and NTP settings in the CIMC interface.

Procedure

Step 1	In a web browser, enter the CIMC IP address and log in with the username `admin` and the password that you created in the previous task.
Step 2	From the left hand menu, select the Admin tab, and click Network.
Step 3	In the main screen, select the Network Settings tab.
Step 4	From Common Properties, change the Hostname setting to the CIMC hostname.
Step 5	From IPv4 Properties, change Preferred DNS Server to the IP address that you have specified for the DNS server.
Step 6	In the main screen, select the NTP Settings tab.
Step 7	Check the Enable NTP check box.
Step 8	In the Server 1 field, enter the NTP server IP address.
Step 9	Select Save Changes from the bottom right hand corner of the page.

Configure ESXi Virtualization Hypervisor

Complete the following tasks to set up ESXi Virtualization Hypervisor.

Procedure

	Command or Action	Purpose
Step 1	Customize Virtualization Hypervisor Remote Access	Customize your Virtualization Hypervisor to allow remote access using vSphere client.
Step 2	Access and Configure Virtualization Hypervisor	Configure your Virtualization Hypervisor with NTP settings and fault tolerance.

Customize Virtualization Hypervisor Remote Access

Follow this procedure to customize the Virtualization Hypervisor (VMware vSphere Hypervisor) to enable remote access from your PC using the vSphere client.

Note

For servers ordered via the Config To Order Portal, skip to Step step 5.

Procedure

Step 1	When the hypervisor boots, the ESXi Direct Console User Interface displays on the monitor as shown in the following figure Figure 3. Console Screen After ESXi Loads
Step 2	Press F2 to enter the System Customization menu as shown in the following figure. Figure 4. ESXi System Customization Menu. The default username is `root` and password is `password`.
Step 3	Choose Configure Password to change the password. If your applications are preconfigured, skip to Step step 5.
Step 4	To assign a static IP address, select the Configure Management Network menu, and follow the instructions on screen to change "IP Configuration" as shown in the figure below. Figure 5. Assign Static IP Address to ESXi Host
Step 5	Connect your PC to the data network, and browse to the new hypervisor IP address. Verify the web page as shown in the figure below. Figure 6. Hypervisor Welcome Page
Step 6	If not already installed on your PC, download and install the vSphere client. The vSphere client can be downloaded from the internet, or accessed in the datastore.

What to Do Next

Access and Configure Virtualization Hypervisor

Some Business Edition applications require the host to have a valid time reference. Follow these steps to access the ESXi host to configure NTP as well as configure fault tolerance for network interface cards (NICs) using the NIC teaming feature, view preinstalled applications, and browse the datastore to verify the preloaded collaboration application software.

Procedure

Step 1

Launch the vSphere client application and type the IP address of the Virtualization Hypervisor.

Figure 7. Access Virtualization Hypervisor Using vSphere Client

Step 2

Use the login credentials that you previously configured.

Step 3

(Optional) The BE6000 Virtualization Hypervisor license is preinstalled and is therefore ready for use on delivery. If you need to reapply or upgrade the license, follow these steps:

If you have ordered a license upgrade, refer to the documentation provided with your order to obtain the license key. If using the Virtualization Hypervisor license, this is the Master Serial Number that is shipped with the server.

Note

The Master Serial Number is pre-activated. You do not need to register it. The serial number is hardcoded for a two-CPU system. You cannot combine, change, or register it with other licenses.

Navigate to Configuration > Software > Licensed Features, and click Edit.
Select Assign a new license key to this host.
Click Enter Key....
Type in the Master serial number.
Click OK to close configuration dialogs and apply the license.

Step 4

Configure NTP settings:

If your server was ordered via the Config To Order Portal, these settings will already have been configured.

Navigate to Configuration > Software > Time Configuration.
Click Properties to launch the Time Configuration screen.
Update the Time.
Click Options... .
Select NTP Settings.
Click Add and type the IP address of NTP server. Repeat this step to add multiple NTP servers.
Click OK.
Select General > Start and Stop with Host.
Click Start button. Click OK to close the configuration screens.

Step 5

Optional. Configure fault tolerance by using the NIC teaming feature in VMware:

Navigate to Configuration > Hardware > Networking.
Click Properties for "Standard Switch: vSwitch0," as shown in the figure below.
In the configuration screen vSwitch0 Properties, select the tab Network Adapters.
Click Add… to add the NIC that is connected to data network.
Follow the interactive configuration dialogs and close the configuration screens until you see two or more NICs are added to vSwitch0, as shown in the figure below.

Note

By default, only one NIC is enabled for the Hypervisor and identified as vmnic0.

Note

If connecting teamed NICs to a Cisco switch channel-group, ensure that the NIC teaming load balancing policy is set to Route based on IP hash.

Step 6

Browse the datastore:

Navigate to Configuration > Hardware > Storage.
Click Datastore to list the datastores in the Business Edition server.
Select datastore1, then right-click and select Browse Datastore as shown in the following figure. Preloaded software is stored in the /OVA-ISO directory.

Figure 8. Browse Datastore to View Preloaded Collaboration Virtual Machines and Preloaded Software

Step 7

(Optional) Cisco recommends that you archive the OVA-ISO directory locally. If a server fails, the replacement product does not include preloaded content.

What to Do Next

Delete Unused Pre-configured VMs

If you want a custom install of a pre-configured application, you must delete the pre-configured image before you can install that application. Use this procedure to delete any pre-configured images that you are not using.

Note

If your server was ordered via the Config To Order Portal, you can skip this step as your server does not have pre-configured images.

Procedure

Step 1	Log in to vSphere Client.
Step 2	Locate the pre-configured virtual machine that you wish to delete. Figure 9. Delete Any Pre-Configured VMs that you are not Using
Step 3	If the VM has a green triangle, right-click the icon and select Power > Power Off. The green arrow disappears as the VM powers off.
Step 4	Right-click the VM and select Delete From Disk.
Step 5	Repeat this procedure for each virtual machine that you wish to remove.

What to Do Next

Deploy Virtual Machine OVAs

Deploy Virtual Machines

For each application that you want to install, deploy the appropriate virtual machine OVA file.

Note

If you are not custom installing any applications, you can skip to Customize VM for Cisco Unity Connection Installation.

Note

The OVA template file defines the virtual machine for specific applications. OVA templates are deployed in seconds, while a packaged OVA may take longer minutes to deploy.

Figure 10. Deployed Application VMs Viewed in VSphere Client

Procedure

Step 1	On the vSphere Client, navigate to File > Deploy OVF Template. The Deploy OVF Template screen is launched.
Step 2	Browse and select the source OVA template file on your PC. For application and filename mapping, see the Build summaries here: http://www.cisco.com/c/en/us/support/unified-communications/business-edition-6000/products-release-notes-list.html.
Step 3	If prompted to accept license agreements, continue to click Next.
Step 4	Specify a meaningful name for the virtual machine.
Step 5	Select the appropriate virtual machine size for your deployment.
Step 6	Set the remaining parameters, as required.
Step 7	If prompted for the Disk Format, specify Thick Provision Lazy Zero.
Step 8	Deploy VMs for all of your UC applications before proceeding to the next task.

What to Do Next

If your system includes Cisco Unity Connection, Customize VM for Cisco Unity Connection Installation.

Otherwise, Associate Application ISO Files to VM.

Customize VM for Cisco Unity Connection Installation

For Customized installations, use this procedure to configure your Cisco Unity Connection virtual machine settings to ensure optimum performance.

For Customized installations of Cisco Unity Connection, you must deploy the VM with high latency sensitivity and configure VM parameters. If the server is a BE6000S, you must also set your resource reservations.

For Pre-configured and Config To Order deployments, your Cisco Unity Connection VM has been deployed with a single virtual CPU for voicemail only. If you want to use Unified or Integrated Messaging, you must configure a second CPU.

Note

If using two CPUs for Unity Connection, you may need to disable, or not use one of the other supported applications. The total number of CPUs used by active virtual machines must not exceed six.

Procedure

Step 1	From the virtual machine inventory in the vSphere client, right click the Unity Connection entry and select Edit Settings.
Step 2	Click the Options tab.
Step 3	Select the Advanced > General menu, and click Configuration Parameters.
Step 4	Click Add Row and complete the following details: Enter sched.cpu.latencySensitivity in the Name column. Enter High in the Value column.
Step 5	If you want to use Unity Connect Unified or Integrated Messaging, do the following: Select the Hardware tab. Select the CPUs menu and set the number of virtual sockets to 2. Select the Resources tab. Select the CPU menu and increase the Reservation to 3598MHz.
Step 6	For customized installs, if you are installing Unity Connection with one CPU, do the following: Select the Resources tab. Select the CPU menu and decrease the Reservation to 1999MHz.

What to Do Next

Associate Application ISO Files to VM

If you have deployed a new VM template for any of the following applications, use this procedure to associate the ISO installation files that will be used to complete the installation. Otherwise, you can proceed to the installation tasks.

Cisco Unified Communications Manager
IM and Presence Service
Cisco Unity Connection

Note

For an up to date list of installation files for your server, see the Preload Summary for your server at: http://www.cisco.com/c/en/us/support/unified-communications/business-edition-6000/products-release-notes-list.html

Procedure

Step 1	In the vSphere client, select the UC application virtual machine.
Step 2	Select Inventory > Virtual Machine > Edit Settings.
Step 3	From the Hardware tab, select CD/DVD Drive.
Step 4	Select Datastore ISO File.
Step 5	Browse to the datastore and locate the application ISO file.
Step 6	Select the file and click OK.
Step 7	Under Device Status, enable the Connected and Connect at power on option.
Step 8	Repeat this procedure for each application that you want to install that includes an ISO file.

What to Do Next

Install your UC applications using either of the following procedures:

Install UC Applications Using Touchless Installation
Install UC Applications Manually

Install UC Applications Using Touchless Installation

Touchless installation allows you to install multiple UC applications simultaneously, across hosts if required, without having to interact with the system while the install process runs. While you must prepare the system, touchless installation can save time, particularly if you want to install multiple applications. If you are installing only one or two applications, you may prefer to follow the manual procedure in the following section.

Note

If you are not custom installing any applications, you can skip this section.

Use touchless installation to install the following applications:

Cisco Unified Communications Manager
IM and Presence Service
Cisco Unity Connection

Procedure

	Command or Action	Purpose
Step 1	Generate Answer Files	Generate answer files (AFG files) for UC applications.
Step 2	Create Virtual Floppy Images	Use your AFG files to create virtual floppy images.
Step 3	Upload Virtual Floppy Images to Datastore	Upload your virtual floppy images to the datastore.
Step 4	Mount Virtual Floppy on VM	Mount each virtual floppy on the corresponding UC application VM.
Step 5	Run Touchless Installation	Run the touchless installation of your UC applications. We recommend that you run your installations simultaneously.

Generate Answer Files

Use this procedure to generate answer files for the touchless installation of your UC applications.

Tip

We recommend that you create application-specific folders (for example, UCM, IMP, CUC) in which to save the generated files so that you do not get the files mixed up.

Procedure

Step 1	Go to the online answer file generator at: www.cisco.com/web/cuc_afg/.
Step 2	From the Product drop-down menu, select the UC application for which you want to generate answer files.
Step 3	Select the Version that you want to install.
Step 4	Complete the remaining fields with the installation details that you want to configure on the server. For example, you can assign items such as passwords, IP addressing, and DNS settings.
Step 5	Click Generate Answer Files to generate the platformConfig.xml file for that UC application. Each UC application generates a platformConfig.xml file. Cisco Unified Communications Manager also generates a clusterConfig.xml file.
Step 6	Save the generated answer files as follows: For Cisco Unified Communications Manager, save both the platformConfig.xml and clusterConfig.xml files in the UCM folder. For other UC applications, save the platformConfig.xml file in the relevant application folder.
Step 7	Repeat these steps for each UC application for which you want to use touchless installation.

What to Do Next

Create Virtual Floppy Images

Use this procedure to create virtual floppy images from the answer files. You will use the virtual floppy images in your touchless installation.

Tip

We recommend that you follow the recommended naming conventions for your .flp files.

Before You Begin

You can use Winimage to create the virtual floppy images. You can download Winimage from http://www.winimage.com/download.htm. You can also use other tools, such as BFI, to create virtual floppy images.

Procedure

Step 1	In Winimage, select File > New.
Step 2	From the Standard format, select 1.44 MB and click OK.
Step 3	Drag the platformConfig.xml file for the UC application onto the Winimage window.
Step 4	When prompted to inject the file into Winimage, click Yes.
Step 5	Cisco Unified Communications Manager only. Drag the clusterConfig.xml file onto the Winimage window.
Step 6	Select File > Save As.
Step 7	Save the file as a virtual floppy image (.flp file) using the following naming conventions: Cisco Unified Communications Manager—ucm.flp IM and Presence Service—imp.flp Cisco Unity Connection—cuc.flp
Step 8	Repeat this procedure for each UC application for which you want to use touchless installation.

What to Do Next

Upload Virtual Floppy Images to Datastore

Use this procedure to upload the virtual floppy images to the datastore.

Procedure

Step 1	Start the vSphere client.
Step 2	Select the Configuration tab.
Step 3	Select Storage.
Step 4	Right-click on a datastore and Browse the datastore.
Step 5	Navigate to the destination directory and click the Upload files to this datastore icon.
Step 6	Upload the vFloppy images to the AFG folder.
Step 7	At the Upload/Download warning, click Yes.
Step 8	Close the Datastore Browser window.

What to Do Next

Mount Virtual Floppy on VM

Use this procedure to mount the UC application virtual floppy images on their corresponding VM.

Procedure

Step 1	In the vSphere client, select the UC application virtual machine.
Step 2	Select Inventory > Virtual Machine > Edit Settings.
Step 3	From the Hardware tab, select Floppy drive.
Step 4	Select Use existing floppy image in datastore.
Step 5	Browse to the datastore and locate the virtual floppy image.
Step 6	Select the file and click OK.
Step 7	Under Device Status, enable the Connected and Connect at power on option.
Step 8	Repeat this procedure for each UC application for which you want to perform touchless installation.

What to Do Next

Run Touchless Installation

After you have mounted your virtual floppy drives to your application VMs, run the touchless installation process. It's recommended that you run all of your touchless installations simultaneously.

Procedure

Step 1	Right-click the VM and select Edit Settings.
Step 2	Click the Options tab.
Step 3	Under Boot Options, check Force entry to BIOS.
Step 4	Click OK.
Step 5	In vSphere client, right-click the VM and select Open Console. A console window opens.
Step 6	Click the Power On icon in the console toolbar to power on the virtual machine.
Step 7	When the BIOS screen appears, configure the following boot order: CD-Rom Hard Drive Removable Devices Network
Step 8	Save the settings and exit the console. The UC application installation commences immediately.
Step 9	Repeat these steps for each UC application that you want to install.
Step 10	Once the installations are complete, remove the vFloppy configurations from the virtual machines.

What to Do Next

Use the manual method to install any remaining UC applications:

Install UC Applications Manually

Use this procedure to follow the interactive install process to install any UC applications that do not have a touchless install option such as Cisco Emergency Responder.

Note

For details specific to Cisco Prime Collaboration Provisioning, refer to:

Install Prime Collaboration Provisioning

Note

If you want to use this method to install both Cisco Unified Communications Manager and IM and Presence Service, you must first complete installation of the Unified Communications Manager publisher.

Procedure

Step 1	In vSphere Client, power on the VM for the application that you want to install.
Step 2	Right-click the VM, and choose Open Console. A console window appears.
Step 3	Follow the screen prompts to install the application from the console.
Step 4	If you are using the manual method to install both Cisco Unified Communications Manager and IM and Presence Service, once the Cisco Unified Communications Manager publisher node installation completes, do the following: From the vSphere console, log in to the Cisco Unified Communications Manager CLI. Run the `set network cluster subscriber dynamic-cluster-configuration 24` command. Open a vSphere console window for the IM and Presence or subscriber virtual machine. Power On the virtual machine. Enter the configuration information for the application to complete the installation.
Step 5	Repeat this procedure for each UC application that you want to install.

Complete Packed Virtual Machine (OVA) Installation

Install Prime Collaboration Provisioning

Install Prime Collaboration Provisioning

Use this procedure to install Cisco Prime Collaboration Provisioning.

Procedure

Step 1	In vSphere client, power on the VM that you deployed for Prime Collaboration Provisioning.
Step 2	Right-click the VM and choose Open Console. A console window appears.
Step 3	At the login prompt, type setup.
Step 4	At the prompts, enter each network configuration detail, and press Enter.
Step 5	At the Installation Mode prompt, enter 1 for Standard Prime Collaboration Provisioning.
Step 6	Follow the prompts to complete the installation.

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