Step 1 |
In Cisco Unity Connection Administration, expand
Telephony Integrations, then select
Phone System.
|
Step 2 |
On the Search Phone Systems page, under Display Name, select the
name of the default phone system.
|
Step 3 |
On the Phone System Basics page, in the Phone System Name field,
enter the descriptive name that you want for the phone system.
|
Step 4 |
If you want to use this phone system as the default for TRaP
connections so that administrators and users without voicemail boxes can record
and playback through the phone in Unity Connection web applications, check the
Default TRAP Switch check box. If you want to use
another phone system as the default for TRaP connections, uncheck this check
box.
|
Step 5 |
Under Message Waiting Indicator Settings, selectUse Same Port
for Enabling and Disabling MWIs.
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Step 6 |
Select
Save.
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Step 7 |
On the Phone System Basics page, in the Related Links drop-down
box, select
Add Port Group and select
Go.
|
Step 8 |
On the New Port Group page, enter the applicable settings and
select
Save.
Table 29. Settings for the New Port Group Page
Field
|
Setting
|
Phone System
|
Select the name of the phone system that you entered in
Step 3.
|
Create From
|
Select
Port Group Template and
select
SIP to DMG/PIMG/TIMG
in the drop-down box.
|
Display Name
|
Enter a descriptive name for the port group. You can accept the
default name or enter the name that you want.
|
SIP Security Profile
|
Select
5060.
|
SIP Transport Protocol
|
Select the SIP transport protocol that Unity Connection uses.
|
IP Address or Host Name
|
Enter the IP address of the PIMG unit that you are integrating
with Unity Connection.
|
Port
|
Enter the SIP port of the PIMG unit that Unity Connection
connects to. We recommend that you use the default setting.
This name must match the setting in the TCP/UDP Server Port
field on the Configuration > VoIP > General page of the PIMG unit.
Otherwise, the integration cannot function correctly.
|
|
Step 9 |
On the Port Group Basics page, under Message Waiting Indicator
Settings, uncheck the
Enable Message Waiting Indicators check box and select
Save.
|
Step 10 |
In the Related Links drop-down box, select
Add Ports and select
Go.
|
Step 11 |
On the New Port page, enter the following settings and select
Save.
Table 30. Settings for the New Port Page
Field
|
Considerations
|
Enabled
|
Check this check box.
|
Number of Ports
|
Enter
8.
(If you want to use fewer than eight voice messaging ports,
enter the number of voice messaging ports that you want to use on this PIMG
unit.)
Note
|
For a Unity Connection
cluster, the server must have the number of voice messaging ports that are set
up on the phone system for the PIMG integration so that this server can handle
all voice messaging traffic for the cluster if one of the servers stops
functioning. For example, if the phone system is set up with 16 voice messaging
ports, this server must have 16 voice messaging ports.
|
|
Phone System
|
Select the name of the
phone system that you entered in
Step 3.
|
Port Group
|
Select the name of the
port group that you added in
Step 8.
|
|
Step 12 |
On the Search Ports page, select the display name of the first
voice messaging port that you created for this phone system integration.
Note
|
By default, the display names for the voice messaging ports are
composed of the port group display name followed by incrementing numbers.
|
|
Step 13 |
On the Port Basics page, set the voice messaging port settings
as applicable. The fields in the following table are the ones that you can
change.
Table 31. Settings for the Voice Messaging Ports
Field
|
Considerations
|
Enabled
|
Check this check box to
enable the port. The port is enabled during normal operation.
Uncheck this check box to
disable the port. When the port is disabled, calls to the port get a ringing
tone but are not answered. Typically, the port is disabled only by the
installer during testing.
|
Extension
|
Enter the extension for
the port as assigned on the phone system.
|
Answer Calls
|
Check this check box to
designate the port for answering calls. These calls can be incoming calls from
unidentified callers or from users.
|
Perform Message
Notification
|
Check this check box to
designate the port for notifying users of messages. Assign Perform Message
Notification to the least busy ports.
|
Send MWI Requests
|
(Serial integrations only) Uncheck this check box.
Otherwise, the integration may not function correctly.
(Digital and analog integrations only) Check this check
box to designate the port for turning MWIs on and off. Assign Send MWI Requests
to the least busy ports
|
Allow TRAP Connections
|
Check this check box so
that users can use the port for recording and playback through the phone in
Unity Connection web applications. Assign Allow TRAP Connections to the least
busy ports.
|
Outgoing Hunt Order
|
Enter the priority order
in which Unity Connection uses the ports when dialing out (for example, if the
Perform Message Notification, Send MWI Requests, or Allow TRAP Connections
check box is checked). The highest numbers are used first. However, when
multiple ports have the same Outgoing Hunt Order number, Unity Connection uses
the port that has been idle the longest.
|
|
Step 14 |
Select
Save.
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Step 15 |
Select
Next.
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Step 16 |
Repeat
Step 13 through
Step 15 for all
remaining voice messaging ports for the phone system.
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Step 17 |
In Cisco Unity Connection Administration, expand
Telephony
Integrations, then select
Phone System.
|
Step 18 |
On the Search Phone Systems page, under Display Name, select the
name of the phone system that you entered in
Step 3.
|
Step 19 |
Repeat
Step 7 through
Step 18 for each
remaining PIMG unit integrated with Unity Connection.
Note
|
Each PIMG unit is connected to one port group with the
applicable voice messaging ports. For example, a system that uses five PIMG
units requires five port groups, one port group for each PIMG unit.
|
|
Step 20 |
To create a port group for MWIs, do the following substeps.
Note
|
All MWI requests are handled by the master PIMG unit and sent
to the phone system over the RS-232 serial cable (without using voice messaging
ports). So the following substeps create a separate port group without voice
messaging ports and enable the port group for MWIs that are "not port specific"
(they do not use ports).
|
-
In Cisco Unity Connection Administration expand
Telephony Integration then select
Port Group .
-
On the Search Port Groups page, select
Add New.
-
On the New Port Group page, enter the applicable settings and
select
Save.
Table 32. Settings for the New Port Group Page (MWIs)
Field
|
Setting
|
Phone System
|
Select the name of the phone system
that you entered in Step 3.
|
Create From
|
Select Port Group Template and select
SIP to DMG/PIMG/TIMG SIP to in the drop-down box.
|
Display Name
|
Enter a
MWI Port Group or another descriptive name for the
port group.
|
SIP Security Profile
|
Select
5060.
|
SIP Transport Protocol
|
Select the SIP transport protocol that
Unity Connection uses.
|
IPv4 Address or Host Name
|
Enter the IP address of the master PIMG
unit.
|
IPv6 Address or Host Name
|
Do not enter a value in this field.
IPv6 is not supported for PIMG integrations.
|
IP Address or Host Name
|
Enter the IP address of the master PIMG
unit.
|
Port
|
Enter the SIP port of the master PIMG
unit.
Caution
|
This name must match the setting in
the TCP/UDP Server Port field on the Configuration > VoIP > General page
of the PIMG unit. Otherwise, the integration cannot function correctly.
|
|
-
On the Port Group Basics page, on the Edit menu, select
Advanced Settings.
-
On the Edit Advanced Settings page, under SIP MWI Requests,
select
Not Port Specific then select
Save.
-
On the Edit menu, select
Port Group Basics.
-
Under Port Group, select
Reset.
-
Under Message Waiting Indicator Settings, confirm that the
Enable Message Waiting Indicator check box is checked and
select
Save.
|
Step 21 |
If another phone system integration exists, in Cisco Unity
Connection Administration, expand
Telephony
Integrations, then select
Trunk.
Otherwise, skip to
Step 25.
|
Step 22 |
On the Search Phone System Trunks page, on the Phone System
Trunk menu, select
New Phone System
Trunk.
|
Step 23 |
On the New Phone System Trunk page, enter the following settings
for the phone system trunk and select
Save.
Table 33. Settings for the Phone System Trunk
Field
|
Setting
|
From Phone System
|
Enter the display name of
the phone system that you are creating a trunk for.
|
To Phone System
|
Enter the display name of
the previously existing phone system that the trunk connects to.
|
Trunk Access Code
|
Enter the extra digits
that Unity Connection must dial to transfer calls through the gateway to
extensions on the previously existing phone system.
|
|
Step 24 |
Repeat
Step 22 and
Step 23 for all
remaining phone system trunks that you want to create.
|
Step 25 |
In the Related Links drop-down list, select
Check Telephony
Configuration and select
Go to confirm
the phone system integration settings.
If the test is not successful, the Task Execution Results
displays one or more messages with troubleshooting steps. After correcting the
problems, test the connection again.
|
Step 26 |
In the Task Execution Results window, select
Close.
|