Settings for PIMG Firmware Version 5.x
Digital PIMG Settings (Firmware Version 5.x)
Do the following steps to set up the Digital PIMG units
SUMMARY STEPS
- On a Windows workstation, sign in to a PIMG unit.
- In the Configure menu, select System.
- On the System page, enter the following settings.
- Select Apply Changes.
- On the Configure menu, select Gateway.
- On the Gateway page, select the Gateway Routing tab.
- On the Gateway Routing tab, Unity Connection without a cluster, skip to Step 8. If Unity Connection has a cluster configured, do the following substeps:
- Under VoIP Endpoint ID, enter the following settings.
- Select Apply Changes.
- Select the Gateway Advanced tab.
- On the Gateway Advanced tab, enter the following settings.
- Select Apply Changes.
- Select the Gateway Capabilities tab.
- Depending on how you have planned to use the voice messaging ports, select the applicable setting for each port in the Telephony Port Capability column.
- Select Apply Changes.
- On the Configure menu, select SIP.
- On the SIP page, enter the following settings.
- Select Apply Changes.
- On the Configure menu, select IP.
- On the IP page, enter the following settings.
- Select Apply Changes.
- On the Configure menu, select Tones.
- On the Tones page, select the Learn tab.
- On the Tones page, for the Dialtone event, confirm that the Acquire Tone check box is checked and leave the Destination Address field blank.
- On the Tones page, for the Busy Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
- On the Tones page, in the Destination Address field for Busy Tone, enter the extension that you dialed in Step 25c. from the third phone.
- On the Tones page, for the Error/Reorder Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
- On the Tones page, in the Destination Address field for Error/Reorder Tone, enter the extension that you dialed in Step 27a.
- On the Tones page, for the Ringback Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
- On the Tones page, in the Destination Address field for Ringback Tone, enter the extension that you dialed in Step 29a.
- Select Learn.
- When the process is complete, check the check box for each newly learned tone and select Apply.
- Hang up the phones that you used in Step 25.
- On the Configure menu, select Restart.
- On the Restart page, select Restart Unit Now.
- When the PIMG unit has restarted, in the View menu, select Refresh.
- Repeat Step 1 through Step 36 on all remaining PIMG units.
DETAILED STEPS
Step 1 |
On a Windows workstation, sign in to a PIMG unit. |
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Step 2 |
In the Configure menu, select System. |
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Step 3 |
On the System page, enter the following settings.
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Step 4 |
Select Apply Changes. |
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Step 5 |
On the Configure menu, select Gateway. |
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Step 6 |
On the Gateway page, select the Gateway Routing tab. |
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Step 7 |
On the Gateway Routing tab, Unity Connection without a cluster, skip to Step 8. If Unity Connection has a cluster configured, do the following substeps:
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Step 8 |
Under VoIP Endpoint ID, enter the following settings.
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Step 9 |
Select Apply Changes. |
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Step 10 |
Select the Gateway Advanced tab. |
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Step 11 |
On the Gateway Advanced tab, enter the following settings.
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Step 12 |
Select Apply Changes. |
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Step 13 |
Select the Gateway Capabilities tab. |
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Step 14 |
Depending on how you have planned to use the voice messaging ports, select the applicable setting for each port in the Telephony Port Capability column.
In setting up the PIMG unit, do not send calls to ports in Unity Connection that cannot answer calls (voice messaging ports that are not set to Answer Calls). For example, if a voice messaging port is set only to Send MWI Requests, do not send calls to it. Otherwise the integration cannot function correctly. If a port in Unity Connection is disabled, select No in the Telephony Port Enabled column for the corresponding port on this tab. Note that changing a setting in the Telephony Port Enabled column requires restarting the PIMG unit. |
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Step 15 |
Select Apply Changes. |
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Step 16 |
On the Configure menu, select SIP. |
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Step 17 |
On the SIP page, enter the following settings.
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Step 18 |
Select Apply Changes. |
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Step 19 |
On the Configure menu, select IP. |
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Step 20 |
On the IP page, enter the following settings.
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Step 21 |
Select Apply Changes. |
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Step 22 |
On the Configure menu, select Tones. |
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Step 23 |
On the Tones page, select the Learn tab. Destination addresses cannot be duplicated in the same session. Otherwise, the process for learning tones cannot succeed. If you do not have enough available phones to learn all the tones at one time, you can run multiple sessions to learn tones individually by checking or unchecking the applicable Acquire Tone check boxes. |
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Step 24 |
On the Tones page, for the Dialtone event, confirm that the Acquire Tone check box is checked and leave the Destination Address field blank. |
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Step 25 |
On the Tones page, for the Busy Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
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Step 26 |
On the Tones page, in the Destination Address field for Busy Tone, enter the extension that you dialed in Step 25c. from the third phone. |
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Step 27 |
On the Tones page, for the Error/Reorder Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
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Step 28 |
On the Tones page, in the Destination Address field for Error/Reorder Tone, enter the extension that you dialed in Step 27a. |
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Step 29 |
On the Tones page, for the Ringback Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
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Step 30 |
On the Tones page, in the Destination Address field for Ringback Tone, enter the extension that you dialed in Step 29a. |
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Step 31 |
Select Learn.
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Step 32 |
When the process is complete, check the check box for each newly learned tone and select Apply. |
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Step 33 |
Hang up the phones that you used in Step 25. |
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Step 34 |
On the Configure menu, select Restart. |
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Step 35 |
On the Restart page, select Restart Unit Now. |
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Step 36 |
When the PIMG unit has restarted, in the View menu, select Refresh. |
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Step 37 |
Analog PIMG Settings for DTMF Integration (Firmware Version 5.x)
Do the following steps to set up the analog PIMG units for a DTMF integration
SUMMARY STEPS
- On a Windows workstation, sign in to a PIMG unit.
- On the Configure menu, select System.
- On the System page, enter the following settings.
- Select Apply Changes.
- On the Configure menu, select Gateway.
- On the Gateway page, select the Gateway Routing tab.
- On the Gateway Routing tab, Unity Connection without a cluster, skip to Step 8. If Unity Connection has a cluster configured, do the following substeps:
- Under VoIP Endpoint ID, enter the following settings.
- Select Apply Changes.
- Select the Gateway Advanced tab.
- On the Gateway Advanced tab, enter the following settings.
- Select Apply Changes.
- Select the Gateway Capabilities tab.
- Depending on how you have planned to use the voice messaging ports, select the applicable setting for each port in the Telephony Port Capability column.
- Select Apply Changes.
- On the Configure menu, select SIP.
- On the SIP page, enter the following settings.
- Select Apply Changes.
- On the Configure menu, select IP.
- On the IP page, enter the following settings.
- Select Apply Changes.
- On the Configure menu, select Tones.
- On the Tones page, select the Learn tab.
- On the Tones page, for the Dialtone event, confirm that the Acquire Tone check box is checked and leave the Destination Address field blank.
- On the Tones page, for the Busy Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
- On the Tones page, in the Destination Address field for Busy Tone, enter the extension that you dialed in Step 25c. from the third phone.
- On the Tones page, for the Error/Reorder Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
- On the Tones page, in the Destination Address field for Error/Reorder Tone, enter the extension that you dialed in Step 27a.
- On the Tones page, for the Ringback Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
- On the Tones page, in the Destination Address field for Ringback Tone, enter the extension that you dialed in Step 29a.
- Select Learn.
- When the process is complete, check the check box for each newly learned tone and select Apply.
- Hang up the phones that you used in Step 25.
- On the Configure menu, select Restart.
- On the Restart page, select Restart Unit Now.
- When the PIMG unit has restarted, in the View menu, select Refresh.
- Repeat Step 1 through Step 36 on all remaining PIMG units.
DETAILED STEPS
Step 1 |
On a Windows workstation, sign in to a PIMG unit. |
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Step 2 |
On the Configure menu, select System. |
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Step 3 |
On the System page, enter the following settings.
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Step 4 |
Select Apply Changes. |
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Step 5 |
On the Configure menu, select Gateway. |
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Step 6 |
On the Gateway page, select the Gateway Routing tab. |
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Step 7 |
On the Gateway Routing tab, Unity Connection without a cluster, skip to Step 8. If Unity Connection has a cluster configured, do the following substeps:
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Step 8 |
Under VoIP Endpoint ID, enter the following settings.
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Step 9 |
Select Apply Changes. |
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Step 10 |
Select the Gateway Advanced tab. |
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Step 11 |
On the Gateway Advanced tab, enter the following settings.
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Step 12 |
Select Apply Changes. |
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Step 13 |
Select the Gateway Capabilities tab. |
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Step 14 |
Depending on how you have planned to use the voice messaging ports, select the applicable setting for each port in the Telephony Port Capability column.
In setting up the PIMG unit, do not send calls to ports in Unity Connection that cannot answer calls (voice messaging ports that are not set to Answer Calls). For example, if a voice messaging port is set only to Send MWI Requests, do not send calls to it. Otherwise the integration cannot function correctly. If a port in Unity Connection is disabled, select No in the Telephony Port Enabled column for the corresponding port on this tab. Note that changing a setting in the Telephony Port Enabled column requires restarting the PIMG unit. |
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Step 15 |
Select Apply Changes. |
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Step 16 |
On the Configure menu, select SIP. |
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Step 17 |
On the SIP page, enter the following settings.
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Step 18 |
Select Apply Changes. |
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Step 19 |
On the Configure menu, select IP. |
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Step 20 |
On the IP page, enter the following settings.
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Step 21 |
Select Apply Changes. |
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Step 22 |
On the Configure menu, select Tones. |
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Step 23 |
On the Tones page, select the Learn tab. Destination addresses cannot be duplicated in the same session. Otherwise, the process for learning tones cannot succeed. If you do not have enough available phones to learn all the tones at one time, you can run multiple sessions to learn tones individually by checking or unchecking the applicable Acquire Tone check boxes. |
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Step 24 |
On the Tones page, for the Dialtone event, confirm that the Acquire Tone check box is checked and leave the Destination Address field blank. |
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Step 25 |
On the Tones page, for the Busy Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
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Step 26 |
On the Tones page, in the Destination Address field for Busy Tone, enter the extension that you dialed in Step 25c. from the third phone. |
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Step 27 |
On the Tones page, for the Error/Reorder Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
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Step 28 |
On the Tones page, in the Destination Address field for Error/Reorder Tone, enter the extension that you dialed in Step 27a. |
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Step 29 |
On the Tones page, for the Ringback Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
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Step 30 |
On the Tones page, in the Destination Address field for Ringback Tone, enter the extension that you dialed in Step 29a. |
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Step 31 |
Select Learn.
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Step 32 |
When the process is complete, check the check box for each newly learned tone and select Apply. |
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Step 33 |
Hang up the phones that you used in Step 25. |
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Step 34 |
On the Configure menu, select Restart. |
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Step 35 |
On the Restart page, select Restart Unit Now. |
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Step 36 |
When the PIMG unit has restarted, in the View menu, select Refresh. |
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Step 37 |
Analog PIMG Settings for Serial Integration (Firmware Version 5.x)
Do the following steps to set up the analog PIMG units for a Serial integration
SUMMARY STEPS
- On a Windows workstation, sign in to a PIMG unit.
- On the Configure menu, select System.
- On the System page, enter the following settings.
- Select Apply Changes.
- On the Configure menu, select Gateway.
- On the Gateway page, select the Gateway Routing tab.
- On the Gateway Routing tab, Unity Connection without a cluster, skip to Step 8. If Unity Connection has a cluster configured, do the following substeps:
- Under VoIP Endpoint ID, enter the following settings.
- Select Apply Changes.
- Select the Gateway Advanced tab.
- On the Gateway Advanced tab, enter the following settings.
- Select Apply Changes.
- Select the Gateway Capabilities tab.
- Depending on how you have planned to use the voice messaging ports, select the applicable setting for each port in the Telephony Port Capability column.
- Select Apply Changes.
- On the Configure menu, select Serial Protocol.
- On the Serial Protocol page, enter the following settings.
- Select Apply Changes.
- On the Configure menu, select SIP.
- On the SIP page, enter the following settings.
- Select Apply Changes.
- On the Configure menu, select IP.
- On the IP page, enter the following settings.
- Select Apply Changes.
- On the Configure menu, select Tones.
- On the Tones page, select the Learn tab.
- On the Tones page, for the Dialtone event, confirm that the Acquire Tone check box is checked and leave the Destination Address field blank.
- On the Tones page, for the Busy Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
- On the Tones page, in the Destination Address field for Busy Tone, enter the extension that you dialed in Step 28c. from the third phone.
- On the Tones page, for the Error/Reorder Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
- On the Tones page, in the Destination Address field for Error/Reorder Tone, enter the extension that you dialed in Step 30a.
- On the Tones page, for the Ringback Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
- On the Tones page, in the Destination Address field for Ringback Tone, enter the extension that you dialed in Step 32a.
- Select Learn.
- When the process is complete, check the check box for each newly learned tone and select Apply.
- Hang up the phones that you used in Step 28.
- On the Configure menu, select Restart.
- On the Restart page, select Restart Unit Now.
- When the PIMG unit has restarted, in the View menu, select Refresh.
- Repeat Step 1 through Step 39 on all remaining PIMG units.
DETAILED STEPS
Step 1 |
On a Windows workstation, sign in to a PIMG unit. |
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Step 2 |
On the Configure menu, select System. |
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Step 3 |
On the System page, enter the following settings.
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Step 4 |
Select Apply Changes. |
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Step 5 |
On the Configure menu, select Gateway. |
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Step 6 |
On the Gateway page, select the Gateway Routing tab. |
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Step 7 |
On the Gateway Routing tab, Unity Connection without a cluster, skip to Step 8. If Unity Connection has a cluster configured, do the following substeps:
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Step 8 |
Under VoIP Endpoint ID, enter the following settings.
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Step 9 |
Select Apply Changes. |
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Step 10 |
Select the Gateway Advanced tab. |
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Step 11 |
On the Gateway Advanced tab, enter the following settings.
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Step 12 |
Select Apply Changes. |
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Step 13 |
Select the Gateway Capabilities tab. |
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Step 14 |
Depending on how you have planned to use the voice messaging ports, select the applicable setting for each port in the Telephony Port Capability column.
In setting up the PIMG unit, do not send calls to ports in Unity Connection that cannot answer calls (voice messaging ports that are not set to Answer Calls). For example, if a voice messaging port is set only to Send MWI Requests, do not send calls to it. Otherwise the integration cannot function correctly. If a port in Unity Connection is disabled, select No in the Telephony Port Enabled column for the corresponding port on this tab. Note that changing a setting in the Telephony Port Enabled column requires restarting the PIMG unit. |
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Step 15 |
Select Apply Changes. |
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Step 16 |
On the Configure menu, select Serial Protocol. |
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Step 17 |
On the Serial Protocol page, enter the following settings.
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Step 18 |
Select Apply Changes. |
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Step 19 |
On the Configure menu, select SIP. |
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Step 20 |
On the SIP page, enter the following settings.
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Step 21 |
Select Apply Changes. |
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Step 22 |
On the Configure menu, select IP. |
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Step 23 |
On the IP page, enter the following settings.
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Step 24 |
Select Apply Changes. |
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Step 25 |
On the Configure menu, select Tones. |
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Step 26 |
On the Tones page, select the Learn tab. Destination addresses cannot be duplicated in the same session. Otherwise, the process for learning tones do not succeed. If you do not have enough available phones to learn all the tones at one time, you can run multiple sessions to learn tones individually by checking or unchecking the applicable Acquire Tone check boxes. |
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Step 27 |
On the Tones page, for the Dialtone event, confirm that the Acquire Tone check box is checked and leave the Destination Address field blank. |
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Step 28 |
On the Tones page, for the Busy Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
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Step 29 |
On the Tones page, in the Destination Address field for Busy Tone, enter the extension that you dialed in Step 28c. from the third phone. |
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Step 30 |
On the Tones page, for the Error/Reorder Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
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Step 31 |
On the Tones page, in the Destination Address field for Error/Reorder Tone, enter the extension that you dialed in Step 30a. |
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Step 32 |
On the Tones page, for the Ringback Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
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Step 33 |
On the Tones page, in the Destination Address field for Ringback Tone, enter the extension that you dialed in Step 32a. |
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Step 34 |
Select Learn.
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Step 35 |
When the process is complete, check the check box for each newly learned tone and select Apply. |
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Step 36 |
Hang up the phones that you used in Step 28. |
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Step 37 |
On the Configure menu, select Restart. |
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Step 38 |
On the Restart page, select Restart Unit Now. |
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Step 39 |
When the PIMG unit has restarted, in the View menu, select Refresh. |
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Step 40 |
Digital Mitel PIMG Settings (Firmware Version 5.x)
Do the following steps to set up the digital Mitel PIMG units
SUMMARY STEPS
- On a Windows workstation, sign in to a PIMG unit.
- On the Configure menu, select System.
- On the System page, enter the following settings.
- Select Apply Changes.
- On the Configure menu, select Gateway.
- On the Gateway page, select the Gateway Routing tab.
- On the Gateway Routing tab, Unity Connection without a cluster, skip to Step 8. If Unity Connection has a cluster configured, do the following substeps:
- Under VoIP Endpoint ID, enter the following settings.
- Select Apply Changes.
- Select the Gateway Advanced tab.
- On the Gateway Advanced tab, enter the following settings.
- Select Apply Changes.
- Select the Gateway Capabilities tab.
- Depending on how you have planned to use the voice messaging ports, select the applicable setting for each port in the Telephony Port Capability column.
- Select Apply Changes.
- On the Configure menu, select SIP.
- On the SIP page, enter the following settings.
- Select Apply Changes.
- On the Configure menu, select IP.
- On the IP page, enter the following settings.
- Select Apply Changes.
- On the Configure menu, select Tones.
- On the Tones page, select the Learn tab.
- On the Tones page, for the Dialtone event, confirm that the Acquire Tone check box is checked and leave the Destination Address field blank.
- On the Tones page, for the Busy Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
- On the Tones page, in the Destination Address field for Busy Tone, enter the extension that you dialed in Step 25c. from the third phone.
- On the Tones page, for the Error/Reorder Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
- On the Tones page, in the Destination Address field for Error/Reorder Tone, enter the extension that you dialed in Step 27a.
- On the Tones page, for the Ringback Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
- On the Tones page, in the Destination Address field for Ringback Tone, enter the extension that you dialed in Step 29a.
- Select Learn.
- When the process is complete, check the check box for each newly learned tone and select Apply.
- Hang up the phones that you used in Step 25.
- On the Configure menu, select Restart.
- On the Restart page, select Restart Unit Now.
- When the PIMG unit has restarted, in the View menu, select Refresh.
- Repeat Step 1 through Step 36 on all remaining PIMG units.
DETAILED STEPS
Step 1 |
On a Windows workstation, sign in to a PIMG unit. |
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Step 2 |
On the Configure menu, select System. |
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Step 3 |
On the System page, enter the following settings.
|
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Step 4 |
Select Apply Changes. |
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Step 5 |
On the Configure menu, select Gateway. |
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Step 6 |
On the Gateway page, select the Gateway Routing tab. |
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Step 7 |
On the Gateway Routing tab, Unity Connection without a cluster, skip to Step 8. If Unity Connection has a cluster configured, do the following substeps:
|
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Step 8 |
Under VoIP Endpoint ID, enter the following settings.
|
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Step 9 |
Select Apply Changes. |
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Step 10 |
Select the Gateway Advanced tab. |
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Step 11 |
On the Gateway Advanced tab, enter the following settings.
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Step 12 |
Select Apply Changes. |
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Step 13 |
Select the Gateway Capabilities tab. |
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Step 14 |
Depending on how you have planned to use the voice messaging ports, select the applicable setting for each port in the Telephony Port Capability column.
In setting up the PIMG unit, do not send calls to ports in Unity Connection that cannot answer calls (voice messaging ports that are not set to Answer Calls). For example, if a voice messaging port is set only to Send MWI Requests, do not send calls to it. Otherwise the integration cannot function correctly. If a port in Unity Connection is disabled, select No in the Telephony Port Enabled column for the corresponding port on this tab. Note that changing a setting in the Telephony Port Enabled column requires restarting the PIMG unit. |
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Step 15 |
Select Apply Changes. |
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Step 16 |
On the Configure menu, select SIP. |
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Step 17 |
On the SIP page, enter the following settings.
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Step 18 |
Select Apply Changes. |
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Step 19 |
On the Configure menu, select IP. |
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Step 20 |
On the IP page, enter the following settings.
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Step 21 |
Select Apply Changes. |
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Step 22 |
On the Configure menu, select Tones. |
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Step 23 |
On the Tones page, select the Learn tab. Destination addresses cannot be duplicated in the same session. Otherwise, the process for learning tones cannot succeed. If you do not have enough available phones to learn all the tones at one time, you can run multiple sessions to learn tones individually by checking or unchecking the applicable Acquire Tone check boxes. |
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Step 24 |
On the Tones page, for the Dialtone event, confirm that the Acquire Tone check box is checked and leave the Destination Address field blank. |
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Step 25 |
On the Tones page, for the Busy Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
|
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Step 26 |
On the Tones page, in the Destination Address field for Busy Tone, enter the extension that you dialed in Step 25c. from the third phone. |
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Step 27 |
On the Tones page, for the Error/Reorder Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
|
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Step 28 |
On the Tones page, in the Destination Address field for Error/Reorder Tone, enter the extension that you dialed in Step 27a. |
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Step 29 |
On the Tones page, for the Ringback Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
|
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Step 30 |
On the Tones page, in the Destination Address field for Ringback Tone, enter the extension that you dialed in Step 29a. |
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Step 31 |
Select Learn.
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Step 32 |
When the process is complete, check the check box for each newly learned tone and select Apply. |
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Step 33 |
Hang up the phones that you used in Step 25. |
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Step 34 |
On the Configure menu, select Restart. |
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Step 35 |
On the Restart page, select Restart Unit Now. |
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Step 36 |
When the PIMG unit has restarted, in the View menu, select Refresh. |
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Step 37 |
Digital Rolm PIMG Settings (Firmware Version 5.x)
Do the following steps to set up the digital Rolm PIMG units
SUMMARY STEPS
- On a Windows workstation, sign in to a PIMG unit.
- On the Configure menu, select System.
- On the System page, enter the following settings.
- Select Apply Changes.
- On the Configure menu, select Gateway.
- On the Gateway page, select the Gateway Routing tab.
- On the Gateway Routing tab, Unity Connection without a cluster, skip to Step 8. If Unity Connection has a cluster configured, do the following substeps:
- Under VoIP Endpoint ID, enter the following settings.
- Select Apply Changes.
- Select the Gateway Advanced tab.
- On the Gateway Advanced tab, enter the following settings.
- Select Apply Changes.
- Select the Gateway Capabilities tab.
- Depending on how you have planned to use the voice messaging ports, select the applicable setting for each port in the Telephony Port Capability column.
- Select Apply Changes.
- On the Configure menu, select SIP.
- On the SIP page, enter the following settings.
- Select Apply Changes.
- On the Configure menu, select IP.
- On the IP page, enter the following settings.
- Select Apply Changes.
- On the Configure menu, select Tones.
- On the Tones page, select the Learn tab.
- On the Tones page, for the Dialtone event, confirm that the Acquire Tone check box is checked and leave the Destination Address field blank.
- On the Tones page, for the Busy Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
- On the Tones page, in the Destination Address field for Busy Tone, enter the extension that you dialed in Step 25c. from the third phone.
- On the Tones page, for the Error/Reorder Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
- On the Tones page, in the Destination Address field for Error/Reorder Tone, enter the extension that you dialed in Step 27a.
- On the Tones page, for the Ringback Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
- On the Tones page, in the Destination Address field for Ringback Tone, enter the extension that you dialed in Step 29a.
- Select Learn.
- When the process is complete, check the check box for each newly learned tone and select Apply.
- Hang up the phones that you used in Step 25.
- On the Configure menu, select Restart.
- On the Restart page, select Restart Unit Now.
- When the PIMG unit has restarted, in the View menu, select Refresh.
- Repeat Step 1 through Step 36 on all remaining PIMG units.
DETAILED STEPS
Step 1 |
On a Windows workstation, sign in to a PIMG unit. |
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Step 2 |
On the Configure menu, select System. |
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Step 3 |
On the System page, enter the following settings.
|
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Step 4 |
Select Apply Changes. |
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Step 5 |
On the Configure menu, select Gateway. |
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Step 6 |
On the Gateway page, select the Gateway Routing tab. |
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Step 7 |
On the Gateway Routing tab, Unity Connection without a cluster, skip to Step 8. If Unity Connection has a cluster configured, do the following substeps:
|
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Step 8 |
Under VoIP Endpoint ID, enter the following settings.
|
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Step 9 |
Select Apply Changes. |
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Step 10 |
Select the Gateway Advanced tab. |
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Step 11 |
On the Gateway Advanced tab, enter the following settings.
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Step 12 |
Select Apply Changes. |
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Step 13 |
Select the Gateway Capabilities tab. |
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Step 14 |
Depending on how you have planned to use the voice messaging ports, select the applicable setting for each port in the Telephony Port Capability column.
In setting up the PIMG unit, do not send calls to ports in Unity Connection that cannot answer calls (voice messaging ports that are not set to Answer Calls). For example, if a voice messaging port is set only to Send MWI Requests, do not send calls to it. Otherwise the integration cannot function correctly. If a port in Unity Connection is disabled, select No in the Telephony Port Enabled column for the corresponding port on this tab. Note that changing a setting in the Telephony Port Enabled column requires restarting the PIMG unit. |
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Step 15 |
Select Apply Changes. |
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Step 16 |
On the Configure menu, select SIP. |
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Step 17 |
On the SIP page, enter the following settings.
|
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Step 18 |
Select Apply Changes. |
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Step 19 |
On the Configure menu, select IP. |
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Step 20 |
On the IP page, enter the following settings.
|
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Step 21 |
Select Apply Changes. |
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Step 22 |
On the Configure menu, select Tones. |
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Step 23 |
On the Tones page, select the Learn tab. Destination addresses cannot be duplicated in the same session. Otherwise, the process for learning tones cannot succeed. If you do not have enough available phones to learn all the tones at one time, you can run multiple sessions to learn tones individually by checking or unchecking the applicable Acquire Tone check boxes. |
||||||||||||||||||||||||||||||
Step 24 |
On the Tones page, for the Dialtone event, confirm that the Acquire Tone check box is checked and leave the Destination Address field blank. |
||||||||||||||||||||||||||||||
Step 25 |
On the Tones page, for the Busy Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
|
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Step 26 |
On the Tones page, in the Destination Address field for Busy Tone, enter the extension that you dialed in Step 25c. from the third phone. |
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Step 27 |
On the Tones page, for the Error/Reorder Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
|
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Step 28 |
On the Tones page, in the Destination Address field for Error/Reorder Tone, enter the extension that you dialed in Step 27a. |
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Step 29 |
On the Tones page, for the Ringback Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
|
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Step 30 |
On the Tones page, in the Destination Address field for Ringback Tone, enter the extension that you dialed in Step 29a. |
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Step 31 |
Select Learn.
|
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Step 32 |
When the process is complete, check the check box for each newly learned tone and select Apply. |
||||||||||||||||||||||||||||||
Step 33 |
Hang up the phones that you used in Step 25. |
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Step 34 |
On the Configure menu, select Restart. |
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Step 35 |
On the Restart page, select Restart Unit Now. |
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Step 36 |
When the PIMG unit has restarted, in the View menu, select Refresh. |
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Step 37 |