Cisco Unity Connection Services
Cisco Unity Connection has the services described in Table 5-1.
Service |
Description |
---|---|
Status Only Services |
|
Connection DB |
This service enables the Unity Connection database and can be deactivated only using the command-line interface (CLI). |
Connection Server Role Manager |
This service enables the server status when a Unity Connection cluster is configured and can be deactivated only using the command-line interface (CLI). |
Connection Serviceability |
This service enables the Cisco Unity Connection Serviceability Administration interface and can be deactivated only using the command-line interface (CLI). |
Critical Services |
|
Connection Conversation Manager |
This service enables Unity Connection to handle calls. Disabling this service degrades the ability of Unity Connection to function. |
Connection Mailbox Sync |
This service synchronizes messages between Unity Connection and Exchange. |
Connection Message Transfer Agent |
This service enables the delivery of messages to the message store. Disabling this service degrades the ability of Unity Connection to function. |
Connection Mixer |
This service enables the audio (media stream) for calls, recorded messages, and Text-to-Speech (TTS). Disabling this service degrades the ability of Unity Connection to function. |
Connection Notifier |
This service enables notification of messages, such as turning message waiting indicators (MWIs) on and off. Disabling this service degrades the ability of Unity Connection to function. |
Connection Smart License Manager Server |
This service manages all the Cisco Smart Software Licensing operations on Cisco Unity Connection. |
Base Services |
|
Connection Administration |
This service enables Cisco Unity Connection Administration and the settings that are saved in the interface. |
Connection DB Event Publisher |
This service enables notifying Unity Connection components of changes to the Unity Connection database. |
Connection SNMP Agent |
This service enables the Simple Network Management Protocol (SNMP) that uses the Cisco-Unity-MIB. For more information on SNMP, see the "Simple Network Management Protocol" chapter of the Cisco Unified Serviceability Administration Guide available at http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-maintenance-guides-list.html |
Optional Services |
|
Connection Access Layer |
This service enables the sharing of user data between Unity Connection and other servers using Cisco Unity Access Layer (CUAL), a HTTP/SOAP web service. For example, this service can be used by Cisco Business Edition or by Digital Networking with Cisco Unity. |
Connection Branch Sync Service |
This service enables Survivable Remote Site Voicemail (SRSV) feature. |
Connection CM Database Event Listener |
This service enables the detection of changes in the Cisco Unified Communications Manager database. |
Connection Database Proxy |
This service allows tools that are not installed on the Unity Connection server (COBRAS, User Data Dump, Distribution List Builder, and so on) to gain direct access to the Unity Connection database via ODBC from a Windows client on the network. The service is disabled by default. To use any of these tools, you must enable the service, configure the time out for the service, and create a user that has the remote admin role. For more information, see the help file for the applicable tool. |
Connection Diagnostic Portal Service |
This service enables access to data on Unity Connection by the Diagnostic Portal in the Real-Time Monitoring Tool (RTMT). |
Connection Digital Networking Replication Agent |
This service enables the replication of data between Unity Connection servers for Digital Networking. |
Connection Directory Feeder |
For Intersite Networking, this service checks the local site change-tracking database for directory changes and responds to poll requests from the remote site gateway Reader task. |
Connection File Syncer |
This service enables the replication of files for Unity Connection clusters. |
Connection Groupware Caching Service |
This service enables Unity Connection to cache calendar data (from Exchange, MeetingPlace, or MeetingPlace Express servers) and to cache Exchange contacts. |
Connection HTTPS Directory Feeder |
This service checks the change-tracking database of its own and the associated local subtree locations for directory changes and responds to poll requests from the remote location Reader task. |
Connection IMAP Server |
This service enables access to data on Unity Connection by IMAP clients. |
Connection Inbox RSS Feed |
This service enables RSS feeds for checking voicemail from RSS clients. |
Connection Integrated Mailbox Configuration |
This service enables sharing of user data between Unity Connection and Cisco Unified Communications Manager. |
Connection Jetty |
This service enables Java web clients. |
Connection Message Event Service |
This service enables access to voice message data on Unity Connection by Cisco Unified Mobility Advantage. |
Connection Personal Communication Assistant |
This service enables access to data on Unity Connection by the Cisco Personal Communications Assistant (Cisco PCA). |
Connection Realtime Monitoring APIs |
This service enables access to data on Unity Connection by Real-Time Monitoring Tool (RTMT). |
Connection Reports Data Harvester |
This service enables conversion of data in log files to entries in the reports database, which is used to generate reports. |
Connection REST Service |
This service enables Representational State Transfer (REST) API clients. |
Connection SMTP Server |
This service enables access to data on Unity Connection by an SMTP server. |
Connection SpeechView |
This service enables the SpeechView feature and communicates with the third-party external transcription service. |
Connection System Agent |
This service enables schedules system tasks (such as re-synchronizing MWIs) that the administrator can enter in Cisco Unity Connection Administration. |
Connection Voicemail Web Service |
This service enables access to data on Unity Connection through Voicemail Web Service (VMWS) by Cisco Unified Communications Widgets such as Visual Voicemail. |
Connection Voice Recognition Transport |
This service enables generation and placement of dynamic grammars that are used by the speech-recognition engine for the voice user interface (VUI). |
Connection Voice Recognizer |
This service is the speech-recognition engine that enables voice recognition for the voice user interface (VUI). |