IVR Tips
When using the IVR to manage the ATA, note the following tips:
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Enter the numbers slowly, listening for the audio confirmation before entering the next number.
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After you select an option, press the # (pound) key.
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To exit the menu, hang up the phone.
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After entering a value such as an IP address, press the # (pound) key to indicate that you have finished your selection. Then proceed as needed:
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To save a setting, press 1.
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To review a setting, press 2.
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To re-enter a setting, press 3.
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To cancel your entry and return to the main menu, press * (star).
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When entering a value, you can cancel the changes by pressing the * (star) key twice within half a second. Be sure to press the key quickly, or the * is treated as a decimal point entry.
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If the menu is inactive for more than one minute, the IVR times out. Re-enter the IVR menu by pressing ****. Your settings take effect after you hang up the phone or exit the IVR. The ATA may reboot now.
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To enter special characters, use the following key combinations:
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To enter a dot (.) or colon (:) that separates octets in the IP Address, press star (*).
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To enter the hexadecimal A, press the 2 key two times quickly.
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To enter the hexadecimal B, press the 2 key three times quickly.
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To enter the hexadecimal C, press the 2 key four times quickly.
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To enter the hexadecimal D, press the 3 key two times quickly.
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To enter the hexadecimal E, press the 3 key three times quickly.
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To enter the hexadecimal F, press the 3 key four times quickly.
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For example, to enter the IP address 191.168.1.105, perform the following tasks:
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Press these keys: 191*168*1*105
- Press the # (pound) key to indicate that you have finished entering the IP address.
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Press 1 to save the IP address or press the * (star) key to cancel your entry and return to the main menu.
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