Features

Personal Features

Feature

Release

Patched In

Mode

Description

Support HTTP URL for Music on Hold Media Files Feature Description

2024.02

AS

This feature allows the specification of an HTTP or HTTPS URL address for a media file to be used by the Music/Video on Hold service.

Add Internal and External Number to Sequential Ring Criteria

25.0

24.0, 23.0

AS

This feature enhances the Sequential Ring service by allowing users to distinguish internal versus external calls as part of the calling number criteria for invoking sequential ring logic.

Add Schedule Selective Criteria to Personal Assistant

25.0

24.0

AS

This feature provides more scheduling flexibility to the Personal Assistant service.

Allow Special Numbers in Phone Lists

25.0

24.0

AS

This feature allows users to add special numbers (that is, emergency and repair numbers) to enterprise Common Phone List, group Common Phone List, and user Personal Phone List.

Enhance Calling Name Retrieval Interface to Support Actions

2021.03

22.0

XS

This feature enhances the Calling Name Retrieval service to perform actions (block the call or divert the call to voice mail) depending on the presence and value of a header in the Calling Name Retrieval query response.

Propagation of IMP Provisioning Adapter Errors to User

25.0

22.0, 23.0, 24.0

AS

This feature propagates the provisioning bridge errors back to the OCI-P client for display to the provisioning user.

Group Features

Feature

Release

Patched In

Mode

Description

Call Recording on XS-TAS

2021.06

22.0

XS

This feature introduces the Cisco BroadWorks Call Recording interface and the Call Recording service in XS mode.

FAC support for Call Center Agent Join-Unjoin

25.0

23.0, 24.0

AS

This feature allows a call center agent to join and unjoin BroadWorks Call Center instances using feature access codes (FAC). It's important in cases where call center agents are receiving calls on a mobile phone and have no access to the Call Center Agent client.

SAC Call Forwarding and Transfer Enhancements

25.0

22.0, 23.0, 24.0

AS

This feature allows a count of calls redirected outside the subscriber level if the level is configured to count only external sessions.

Support Prepaid Service for Virtual Subscribers

25.0

23.0, 24.0

AS

This feature allows the Prepaid service to be assigned to the Cisco BroadWorks virtual subscribers.

Network Features

Feature

Release

Patched In

Mode

Description

Propagate Preconditions for Transfer After Answer

25.0

23.0, 24.0

AS

The purpose of this feature is to increase the likelihood of audio resources being available in call scenarios where a call is transferred after answer by generating preconditions in the SIP INVITE sent to the transferred-to party.

Support of Multiple Access Types in Location-based Normalization

2023.02

None

AS

This feature adds support for Access Network Groups (ANGs) to the Cisco BroadWorks Network Server for location-based normalization.

Messaging

Feature

Release

Patched In

Mode

Description

Missed Call Alert To Mobile Endpoint

25.0

None

AS

This feature enhances the MWI Delivery to Mobile Endpoint user service to send Missed Call Alerts via SMS when a caller fails to leave a voice mail message.

Multiple Forward Email Addresses in Voice Messaging Management

25.0

23.0, 24.0

AS

The Voice Messaging User service has the option to forward voice messages as email to an arbitrary email address. In some cases, it is desirable to be able to forward to multiple email addresses. An example is a call center where voice mail is assigned to the call center virtual user and the voice mails should be distributed to all the call center agents via email. This feature allows any voice mail user (including virtual users) to forward voice mail to multiple email addresses. The Voice Messaging User service is modified to accept up to 50 email addresses for the voicemail forwarding option.

Voice Mail PIN Management

25.0

22.0, 23.0, 24.0

AS

The voice mail passcode is used by end users to access the voice portal. This feature allows the service provider/enterprise administrator to determine a default passcode, and it allows end users to set their own passcode.

Mobility

Feature

Release

Patched In

Mode

Description

Add phone-context for non E164 Identities Delivered to Mobility Locations Feature Description

2024.01

AS

This feature adds the ability to send the phone-context parameter to mobility locations when a non E164 phone number is delivered in Calling Line Identity, Connected Line Identity and Asserted Identity.

Support ATI Query on Mobile Identity Access Profile Type Feature Description

25.0

24.0

AS

This feature will add the capability to report the location information in Ro CCR Initial message by performing a SCF Location Query for terminating mobility locations that uses access device profiles and are not registered.

Call Control Changes For Mobile Integrations

25.0

22.0, 23.0, 24.0

AS

The feature enhances Cisco BroadWorks to allow synchronization of numbers, both dialable numbers (DNs) and mobile subscriber directory numbers (MSDNs) at the enterprise level rather than at the group level.

Enhance Femtocell ID Announcement to Support 5G

2021.12

22.0

XS

This feature enhances Cisco BroadWorks to allow Service Providers to support femtocells in the 5G network.

Femtocell - Billing and Femtocell ID Announcement Support

2021.09

22.0

XS

This feature enhances Cisco BroadWorks to allow Service Providers to properly support the femtocells being deployed in their networks.

Integration With External Notification Of Reachability

25.0

23.0, 24.0

AS

This feature focuses on how the outgoing INVITEs are generated and routed to the Cisco BroadWorks Voice Mail and what triggers are used for Third-Party Voice Mail. This feature changes the behavior of the voice mail deposit of mobility users to facilitate interworking with the Notification of Reachability (NoR) TAS service.

Selection Of Mobility IMPU On Originating Calls

25.0

24.0

AS

This feature enhances the Cisco BroadWorks Application Server to allow sending the Mobility access device PUI in the SIP URI of the P-Asserted-Identity (PAI) for Mobility originating calls.

Webex Integration

Feature

Release

Patched In

Mode

Description

XSI Enhancement to Support User Selectable CLID Feature Description

2024.03

24.0

AS

This feature enhances the XSI-action interface to allow users to discover available options for modifying the External Calling Line ID (CLID) policy.

BroadWorks Support for CI UUID

25.0

24.0

AS

This feature enhances Cisco BroadWorks to synchronize, store, and map the Cisco UUID into the BroadWorks infrastructure such that it can be used in various interactions with Webex and Webex for BroadWorks services.

Location Code for Webex for BroadWorks

25.0

23.0, 24.0

AS

This feature adds the location dialing code over Xsi, OCI-P, BroadCloud API to support extension dialing and directory search in Webex for BroadWorks deployments.

Webex Collaboration Augmentation

25.0

23.0, 24.0

AS

This feature enhances Cisco BroadWorks to support the integration of the Webex mobile client in deployments where the Mobility service (mobile network and native dialer) is used to connect calls.

Xsi Enhancement for Call Pickup Group

25.0

23.0, 24.0

AS

This feature introduces a mechanism that allows the Webex client to discover if a user is in a call pickup group and only displays the call pickup button in that case.