Troubleshoot Infrastructure

Recovering the Corrupt BIOS on a Blade Server

Sometimes, an issue with a server might require you to recover the corrupted BIOS. This procedure is not part of the normal maintenance of a server. After you recover the BIOS, the server boots with the running version of the firmware for that server. This radio button might dim if the BIOS does not require recovery or the option is not available for a particular server.

Before You Begin
Important:

Remove all attached or mapped USB storage from a server before you attempt to recover the corrupt BIOS on that server. If an external USB drive is attached or mapped from vMedia to the server, BIOS recovery fails.

Procedure
    Step 1   In the Navigation pane, click Equipment.
    Step 2   Expand Equipment > Chassis > Chassis Number > Servers.
    Step 3   Choose the server for which you want to recover the BIOS.
    Step 4   In the Work pane, click the General tab.
    Step 5   In the Actions area, click Recover Server.
    Step 6   In the Recover Server dialog box, do the following:
    1. Click Recover Corrupt BIOS.
      Note   

      If this option is not available for a specific server, follow the instructions to update and activate the BIOS for a server.

    2. Click OK.
    Step 7   If a confirmation dialog box displays, click Yes.
    Step 8   In the Recover Corrupt BIOS dialog box, do the following:
    1. Complete the following fields:
      Name Description

      Version To Be Activated drop-down list

      Choose the firmware version from the drop-down list to activate.

    2. Click OK.

    Recovering the Corrupt BIOS on a Rack-Mount Server

    Sometimes, an issue with a server might require you to recover the corrupted BIOS. This procedure is not part of the normal maintenance of a server. After you recover the BIOS, the server boots with the running version of the firmware for that server. This radio button might dim if the BIOS does not require recovery or the option is not available for a particular server.

    Before You Begin
    Important:

    Remove all attached or mapped USB storage from a server before you attempt to recover the corrupt BIOS on that server. If an external USB drive is attached or mapped from vMedia to the server, BIOS recovery fails.

    Procedure
      Step 1   In the Navigation pane, click Equipment.
      Step 2   Expand Equipment > Rack Mounts > Servers.
      Step 3   Choose the server for which you want to recover the BIOS.
      Step 4   In the Work pane, click the General tab.
      Step 5   In the Actions area, click Recover Server.
      Step 6   In the Recover Server dialog box, click Recover Corrupt BIOS, then click OK.
      Step 7   If a confirmation dialog box displays, click Yes.
      Step 8   In the Recover Corrupt BIOS dialog box, specify the version to be activated, then click OK.