Enable Backward Compatibility between Catalyst 9800 WLC Devices and Prime Infrastructure 3.9
Cisco Prime Infrastructure 3.9 will support Catalyst 9800 17.x by default, but we have an option to toggle the Catalyst 9800 16.12.x version. Follow the instructions below to toggle the versions.
Important |
At any point of time only one version of controller will be active (either 16.12.x or 17.x). By default when you first install Prime Infrastructure 3.9, support for Catalyst 9800 17.4.x will be active. |
Procedure to enable Backward Compatibility between Catalyst 9800 Devices and Prime Infrastructure 3.9
Before you begin
Install Cicso Prime Infrastructure 3.9 System patch as mentioned in the System Patch 3.9 section given below.
Ensure you have the administrative previlages right to access nscdiag.
Enable ncsdiag. For more details, see ncs run diag section in the latest Command Reference Guide for Cisco Prime Infrastructure 3.9.
Procedure
Step 1 |
Change the Catalyst 9800 version using https://<prime ip>/ncsdiag/coralService.html url. |
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Step 2 |
In the Coral Service page, click Change coral to change the current Catalyst 9800 version supported by Prime Infrastructure 3.9. Example: If the Coral Service page shows the Current Coral verison is "Coral 17", once you click Change Coral you will be swapped to "Coral 16". |
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Step 3 |
When Prime Infrastructure is in High Availability mode:
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Step 4 |
When Prime Infrastructure is not on High Availability mode, please skip to Step 5. |
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Step 5 |
Restart Prime Infrastructure
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Step 6 |
Go to the directory /opt/CSCOlumos/coralinstances/coral2/coral/bin to verify if the Catalyst 9800 version has changed by running the ./coral version 1 commands:
When you have changed to version Catalyst 9800 16.12.x below will be the expected result:
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Installing Cisco Prime Infrastructure System Patch 3.9
Before you begin
Make sure you have an account on Cisco.com.
Procedure
Step 1 |
Back up your data. See Perform a Manual Backup. |
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Step 2 |
Download the file to your local machine, then upload it from your local machine to the Prime Infrastructure server.
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Step 3 |
Copy the file from your local machine to the Prime Infrastructure server as described in Copy a File from a Client Machine to the Prime Infrastructure Server. |
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Step 4 |
Log in to the Prime Infrastructure web GUI as a user with Administrator privileges. |
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Step 5 |
Upload the file to the Prime Infrastructure server. |
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Step 6 |
Select the software update, click Install, and then click Yes in the confirmation pop-up window.
Prime Infrastructure will auto-restart and the web GUI will not be accessible for some time. (If it does not, restart it by following the procedure in Stop and Restart Prime Infrastructure.) |
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Step 7 |
When the web GUI is accessible, log in and check the version on the Software Update page.
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