Enable Backward Compatibility between Catalyst 9800 WLC Devices and Prime Infrastructure
Cisco Prime Infrastructure 3.10 supports Catalyst 9800 17.6.1 by default, but we have an option to toggle the Catalyst 9800 16.12.x version. Follow the instructions below to toggle the versions.
Important |
At any point of time only one version of controller will be active (either 16.12.x or 17.6.1). By default when you first install Prime Infrastructure 3.10, support for Catalyst 9800 17.6.1 will be active. |
Before you begin
Ensure you have the administrative previlages right to access nscdiag.
Enable ncsdiag. For more details, see ncs run diag section in the latest Command Reference Guide for Cisco Prime Infrastructure.
Procedure
Step 1 |
Change the Catalyst 9800 version using https://<prime ip>/ncsdiag/coralService.html url. |
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Step 2 |
In the Coral Service page, click Change coral to change the current Catalyst 9800 version supported by Prime Infrastructure 3.10. Example: If the Coral Service page shows the Current Coral verison is "Coral 17", once you click Change Coral you will be swapped to "Coral 16". |
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Step 3 |
When Prime Infrastructure is in High Availability mode:
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Step 4 |
When Prime Infrastructure is not on High Availability mode, please skip to Step 5. |
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Step 5 |
Restart Prime Infrastructure
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Step 6 |
Go to the directory /opt/CSCOlumos/coralinstances/coral2/coral/bin to verify if the Catalyst 9800 version has changed by running the ./coral version 1 commands:
When you have changed to version Catalyst 9800 16.12.x, the expected result is:
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