Information About the Series 2 and Series 3 Media Player Hardware
This section includes the following topics:
■ Operating Environment for the Series 2 and Series 3 Media Players
■Caution: Do not allow condensation of any vapor to touch the DMPs at any time. Do not spill food or drinks of any kind on the DMPs.
■ Cabling Information for the Series 2 and Series 3 Media Player
■ Mounting Guidelines for the Series 2 and Series 3 Media Players
■ LEDs on the Series 2 Media Players
■LEDs on the Series 3 Media Players
■ IR Remote for Cisco Vision Dynamic Signage Director
■ Default Settings for the Series 2 and Series 3 Media Player
Operating Environment for the Series 2 and Series 3 Media Players
Table 2 describes the supported environment for proper operation of the Series 2 and Series 3 media players.
Table 2 Supported Operating Environment for the Series 2 and Series 3
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Temperature |
0° C to 40° C |
Humidity |
Up to 90% maximum humidity, non-condensing |
Caution : Do not allow condensation of any vapor to touch the DMPs at any time. Do not spill food or drinks of any kind on the DMPs.
Dimensions of the CV-HD Media Player
Figure 1 CV-HD Dimensions
CV-HD Media Player
Figure 2 CV-HD Dimensions
Dimensions of the CV-UHD Media Player
Figure 3 CV-UHD Dimensions
Ports on the CV-UHD Media Player
Figure 4 CV-UHD Front Panel
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See LEDs on the Series 3 Media Players. |
Observe for operational status.
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microSD |
Not Supported. |
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High-Definition Multimedia Interface (HDMI) output connector (compatible with HDMI 2.0 devices) to transmit digital audio/video content. |
Connect to HDMI In port on the TV.
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HDMI input connector (compatible with HDMI 2.0 devices) to receive digital audio/video content from an HDMI-enabled source.
The signaling conforms with DVI 1.0, HDMI 1.4, and HDCP 2.2 standards.
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Connect to HDCP-compliant laptop or other device. |
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USB—2.0 Type A |
Type C only for touchscreen. |
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SVC |
This is used for service only. |
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Reset |
Resets the DMP. |
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PoE Ethernet RJ-45 1000 Base-T Ethernet port. |
Connect to switch network for PoE+ dynamic negotiation of 15W or 30W.
Note: If power is negotiated to 15W, services on the CV-UHD are restricted. Warning : Do not supply power to network port using AC power cable. When using PoE, budget appropriate power for optimal DMP operation. |
Figure 5 CV-UHD Rear Pane
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3.5 mm female audio connector for analog stereo signal.
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Required only for connections that do not support audio, such as HDMI-to-DVI connections from device to the TV.
Also supports a “Mini Toslink” connector which outputs digital audio.
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USB USB 2.0 Type C port. |
Intended for touch screen display use only with Cisco Vision Dynamic Signage Director. |
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IR
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The Series 3 media players do not have an internal infrared receiver. You must use the included IR extender cable to support an IR remote.
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Serial (TTL)
3.5 mm universally asynchronous receiver/transmitter (UART) (asynchronous serial) interface (1/8” jack) that uses transistor-transistor logic (TTL)
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Connect to TV serial port for control of the TV via RS-232 commands. |
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GPIO
General Purpose Input/Output.
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Power connector
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Note: Not for production use in Cisco Vision Dynamic Signage Director.
The CV-UHD is qualified for Cisco Vision Dynamic Signage Director using Power over Ethernet (PoE+) via the Ethernet port. Warning : Do not supply power to network port using AC power cable. When using PoE, budget appropriate power for optimal DMP operation. |
Dimensions of the DMP-2K Media Player
The DMP-2K media player is smaller than the SV-4K. Figure 6 shows the dimensions of the DMP-2K device.
Figure 6 DMP-2K Dimensions
Ports on the DMP-2K Media Player
Figure 7 DMP-2K Front Panel
Table 3 DMP-2K Front Panel Port Descriptions
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Required only for connections that do not support audio, such as HDMI-to-DVI connections from device to the TV.
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3.5 mm female audio connector for analog stereo signal.
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The DMP-2K does not have an internal infrared receiver. You must use the included IR extender cable to support an IR remote.
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3.5 mm infrared in/out. |
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Connect to TV serial port for control of the TV via RS-232 commands.
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RS-232 serial interface with male DE-9 connector. This connection is used for TV control.
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Figure 8 DMP-2K Rear Panel
Table 4 DMP-2K Rear Panel Port Descriptions
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Not for production use in Cisco Vision Dynamic Signage Director.
Note: The DMP-2K is qualified for Cisco Vision Dynamic Signage Director using Power over Ethernet (PoE+) via the Ethernet port.
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60-watt/12-volt/5-amp power supply.
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Provides audio from the primary video routed by Cisco Vision Dynamic Signage Director to the SPDIF port.
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Sony/Phillips Digital Interface.
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Connect to HDMI In port on the TV.
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High-Definition Multimedia Interface (HDMI) output connector to transmit digital audio/video content.
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Single USB 3.0 port (backward-compatible).
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Connect to switch network for PoE+.
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RJ-45 10/100/1000 Base-T Ethernet port.
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Dimensions of the SV-4K Media Player
The SV-4K is the largest of the media players. Figure 9 shows the dimensions of the SV-4K device.
Figure 9 SV-4K Dimensions
Ports on the SV-4K Media Player
Figure 10 SV-4K Front Panel
Table 5 SV-4K Front Panel Port Descriptions
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Required only for connections that do not support audio, such as HDMI-to-DVI connections from device to the TV.
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3.5 mm female audio connector for analog stereo signal.
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The SV-4K does not have an internal infrared receiver. You must use the included IR extender cable to support an IR remote.
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3.5 mm infrared in/out. |
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Connect to TV serial port for control of the TV via RS-232 commands.
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RS-232 serial interface with male DE-9 connector. This connection is used for TV control.
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Figure 11 SV-4K Rear Panel
Table 6 SV-4K Rear Panel Port Descriptions
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Required when running the SV-4K over a WiFi connection.
Note: The SV-4K must first be provisioned over PoE+ with configuration of WiFi completed in Cisco Vision Dynamic Signage Director. See How to Deploy WiFi Network Connectivity on the SV-4K. |
60-watt/12-volt/5-amp power supply.
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Provides audio from the primary video routed by Cisco Vision Dynamic Signage Director to the SPDIF port.
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Sony/Phillips Digital Interface.
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Connect to HDMI In port on the TV.
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High-Definition Multimedia Interface (HDMI) output connector to transmit digital audio/video content.
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Connect to HDCP-compliant laptop or other device.
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HDMI input connector to receive digital audio/video content from an HDMI-enabled source.
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Two USB 3.0 ports (backward-compatible).
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Connect to switch network for PoE+.
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RJ-45 10/100/1000 Base-T Ethernet port.
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Cabling Information for the Series 2 and Series 3 Media Player
Table 7 describes the cables that ship with the DMP-2K and SV-4K hardware.
Table 7 Cables Shipped with Series 2 Hardware
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Female-to-Female Serial Adapter
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(As required) For serial device connections.
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(Required) Connects the HDMI Out (male) to the HDMI In (male) port on the TV for digital audio and video support. Compliant with HDMI version 1.4.
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RS-232 DE-9 DCE/DTE Straight Through
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(Required for TV control over RS-232) Connects the DMP serial DTE (male) port to a serial DCE (female) port on the TV.
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(Required for IR Remote) Connects to the IR port on the DMP front panel to serve as an infrared signal receiver for the device.
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Table 8 describes the cables that ship with the CV-HD and CV-UHD hardware.
Table 8 Cables Shipped with Series 3 Hardware
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Female-to-Female Serial Adapter
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(As required) For serial device connections.
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(Required) Connects the HDMI Out (male) to the HDMI In (male) port on the TV for digital audio and video support. Compliant with HDMI version 1.4.
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3.5 mm to male DB-9 Serial Adapter
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(Required for TV control over RS-232) Connects the DMP 3.5 mm serial port to a serial DCE (female) port on the TV.
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(Required for IR Remote) Connects to the IR port on the DMP front panel to serve as an infrared signal receiver for the device.
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Other Cabling Considerations
Assess the ports available on the TVs at the venue so that you can get any additional adapters or cable types that are needed to connect the Series 2 and Series 3 DMPs to the TV.
Ethernet Cable
Use standard Category 5e or 6 cables up to 100 m in length.
Null Modem (Crossover) Cable
The Series 2 DMPs are a DTE serial device. Therefore, if the TV also has a DTE (male) serial port, use a null modem (crossover) cable for the TV control connection.
HDMI-to-DVI Adapter
If the TV does not support HDMI In, then you cannot use the standard HDMI-to-HDMI cable that ships with the Series 2 and Series 3. However, if the TV supports a DVI-D connection, then you can acquire a DVI adapter for the HDMI cable to make the HDMI-to-DVI connection.
Since this type of connection only supports video, you will also need to connect the DMP audio port to the audio input ports on the TV if audio support is required.
Other HDMI Cable Adapters
The HDMI cable that ships with the media player is compliant with HDMI version 1.4. If you are using any other cable adapters, be sure that they support HDMI version 1.4 if you plan to support 4K video content.
Audio Cables
Audio cables are not generally needed. However, there are a couple of cases where you might need to make an audio connection to the SV-4K:
■If you need to support an HDMI-to-DVI connection from the SV-4K to the TV since this supports video only.
■If you need to connect to external audio distribution equipment when audio is to be distributed within an area.
RS-232 Serial Pinout for the Series 2 DMP
Table 9 provides the pinout for the DE-9 serial connector on the front panel of the Series 2 DMPs.
Table 9 Series 2 and Series 3 Serial DE-9 Pinout
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Receive data into the device
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Transmit data out of the device
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Guidelines for Mounting the Series 2 Media Player
Consider the following guidelines before mounting the Series 2 media player:
■Do not fit in Sunbrite cases.
■Full dimensions (width / height / depth) with mounting brackets:
DMP-2K
–196.20 mm / 37.00 mm / 169.45 mm
–7.72 in / 1.46. in / 6.67 in
SV-4K
–196.20 mm / 61.65 mm / 169.45 mm
–7.72 in / 2.43 in / 6.67 in
–The bracket length is 164.15 mm / 6.46 in.
■Weight:
–DMP-2K: 1 lb 14 oz / 850.5 grams
–SV-4K: 2 lb 4 oz / 1020.6 grams
■Attach to the wall using the brackets on each side of the device using 4 screws (one for each bracket slot) that measure between 3.5 mm and 4.2 mm in diameter.
■Do not block the right side panel so that you can see the LEDs for troubleshooting.
■Ensure all air vents are clear for proper cooling.
■Choose a location that works with the required IR extender cable for infrared support. No IR receptor is built into the DMP.
Caution : Do not mount the DMP near where HVAC outlets or ducts may drip condensed air onto the device. Humid conditions are not recommended and may cause the unit to fail or behave unpredictably.
Note: The tested range is about 20 ft. To achieve this range, position the receiver facing outward. The receiver is enclosed and not visible.
Guidelines for Mounting the Series 3 Media Players
Consider the following guidelines before mounting a Series 3 media player:
■Full dimensions (width / height / depth) with mounting brackets:
CV-HD
–160.00 mm / 21.00 mm / 144.44 mm
–6.30 in / 0.83 in / 5.69 in
–The mounting holes are inset 20.98 mm (0.82 in) from the box edge.
CV-UHD
–204.35 mm / 21.00 mm / 179.92 mm
–7.08 in / 0.83 in / 7.08 in
–The mounting holes are inset 30.94 mm (1.22 in) from the box edge.
■Weight:
–CV-HD: 12 oz / 340.1 grams
–CV-UHD: 1 lb 4 oz / 567 grams
■Attach to the wall using the mounting holes on the front and back with 4 screws (one for each hole) that measure between 3.5 mm and 4.2 mm in diameter.
■Ensure all air vents are clear for proper cooling.
■Choose a location that works with the required IR extender cable for infrared support. No IR receptor is built into the DMP.
Caution : Do not mount the DMP near where HVAC outlets or ducts may drip condensed air onto the device. Humid conditions are not recommended and may cause the unit to fail or behave unpredictably.
Note: The tested range is about 20 ft. To achieve this range, position the receiver facing outward. The receiver is enclosed and not visible.
LEDs on the Series 2 Media Players
The Series 2 media players have 8 LEDs in two banks of 4 on the right panel of the device. Figure 12 shows normal operation for the device on a Cisco Vision Dynamic Signage Director network.
Note: Some of the LEDs apply to hardware features that are not enabled for use with Cisco Vision Dynamic Signage Director.
Figure 12 Series 2 Media Player LED Bank
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WiFi —(SV-4K only) Flashes when the player is connecting to the wireless network. Displays when connected.
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Eth (green)—Flashes when connecting to Ethernet network. Displays when connected.
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Err (red)—Flashes a certain number of times to indicate errors (
Table 10).
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Upd (yellow)—Flashes when the device is being upgraded.
The Update and Error LEDs will flash in unison to indicate an error during firmware update (
Table 11).
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Pwr
(green)—Displays when the device is powered on and not in reset mode.
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Bsy
(green)—Flashes when there is file-system activity.
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Table 10 Error (Err) LED Descriptions on the Series 2 Media Player
Error LED
(number of flashes)
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Device is in network recovery mode and using DHCP Option 43 to contact Cisco Vision Dynamic Signage Director for provisioning.
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Failed to load kernel module.
OS initialization failed (Init shell script failed).
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Board is not capable of running the current firmware version.
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A piece of on-board hardware is not working correctly.
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(Not applicable) Problem related to storage device (USB or SD card).
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Problem related to the registry/NAND.
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The autorun script encountered a load/run error.
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Unable to find a bootable image.
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The root file system has failed verification, which is used to detect whether the file system has been tampered with. You can recover a unit that is showing this error code by performing an update using safe mode. |
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Boot loader failure. |
Table 11 Update (Upd) LED Descriptions on the Series 2 Media Player
Error LED
(number of flashes)
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Failed to find UBI partition.
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Attempt to write unsigned CFE to unit with secure boot enabled.
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Failed to find UBI partition.
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Failed to create/attach UBI partition.
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Upgrade script exited abnormally.
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Upgrade took longer than expected.
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Update completed but update file could not be deleted.
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LEDs on the Series 3 Media Players
The Series 3 media players have one row of LEDs on the left front panel of the device. The CV-UHD media player has an extra LED for WiFi support (Figure 13).
Figure 13 Series 3 LED Bank
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Err (red)—Flashes a certain number of times to indicate errors (
Table 12).
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WiFi —(CV-UHD only) Flashes when the player is connecting to the wireless network. Displays when connected.
Note: WiFi support is an orderable option for the CV-UHD only. It is not shipped by default in the media player.
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Pwr (green)—Displays when the board is powered up and not in reset mode. Flashes during the firmware update process.
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Bsy
(green)—Flashes when there is file-system activity.
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Table 12 Error (Err) LED Descriptions on the Series 3 Media Player
Error LED
(number of flashes)
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Device is in network recovery mode and using DHCP Option 43 to contact Cisco Vision Dynamic Signage Director for provisioning.
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Failed to load kernel module.
OS initialization failed (Init shell script failed).
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Board is not capable of running the current firmware version.
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A piece of on-board hardware is not working correctly.
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Problem related to USB device or SD card.
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Problem related to the registry/NAND.
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The autorun script encountered a load/run error.
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Unable to find a bootable image.
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IR Remote for Cisco Vision Dynamic Signage Director
All media players use the same IR Remote device shown in Figure 14. Generally, the IR Remote is used for TV control. However, even if you are not using the IR Remote for TV control, it is important to realize that the IR Remote also allows you to get information to troubleshoot the media player.
Note: The IR Remote is not automatically shipped with the Cisco Vision Dynamic Signage Director media players and must be ordered separately.
Figure 14 shows the description for each of the buttons on the Cisco Vision Dynamic Signage Director IR Remote.
Figure 14 Cisco Vision Dynamic Signage Director IR Remote Button Descriptions
IR Remote Sensor and IR Extender
Unlike for the Cisco DMP 4310G, the IR extender is required for the Series 2 and Series 3 media player because the Series 2 and Series 3 device does not have its own IR receiver. For more information, see Guidelines for Mounting the Series 2 Media Player.
The IR remote also is a critical troubleshooting tool so it is important to ensure that all media players can be IR-controlled even if it is not needed during normal operation. For more information about the IR-Remote, see Alternative Infra-Red Remote for Cisco Vision Dynamic Signage Director.
Default Settings for the Series 2 and Series 3 Media Player
The Series 2 and Series 3 device ships from the factory with certain default settings. Upon running the start-up sequence and in communication with Cisco Vision Dynamic Signage Director, the Series 2 and Series 3 default settings are changed.
RS-232 Default Settings on the Series 2 and Series 3
After processing the HTML run-time module from Cisco Vision Dynamic Signage Director, the Series 2 and Series 3 is set to the following RS-232 default settings:
Note: The Series 2 and Series 3 use default settings that match most TVs.
■Baud—9600 (factory default is 115200)
■Parity—None
■Data Bits—8
■Stop Bits—1
■Flow Control—None (factory default is hardware flow control only)
For information about the new RS-232 commands for the Series 2 and Series 3, see Appendix B: Display Parameters for the Series 2 and Series 3 Media Players.
Other Default Settings
By default, the following functionality is disabled on the Series 2 and Series 3 media player:
■Secure Shell (SSH)
Key Considerations for the Series 2 and Series 3 Media Players
When you deploy a Series 2 or Series 3 media player, there are several things that you should know about its operation. This section highlights some of the important differences to be aware of when deploying the Series 2 and Series 3 media players.
This section includes the following topics:
■ Firmware Provisioning on the Series 2 and Series 3
■ Auto-Provisioning on the Series 2 and Series 3 Media Players
■HDCP Support on the Series 2 and Series 3 Media Players
■ IR Receiver for the Series 2 and Series 3 Media Players
■ Storage and Memory on the Series 2 and Series 3 Media Players
■ Synchronization on the Series 2 and Series 3 Media Players
■ Switch Communication on the Series 2 and Series 3 Media Players
■WiFi Network Connectivity on the CV-UHD and SV-4K
Firmware Provisioning on the Series 2 and Series 3
The Series 2 and Series 3 firmware upgrade cannot be manually launched by Management Dashboard DMP command. It is done automatically when the Series 2 and Series 3 device boots.
Caution: Before you power on the Series 2 and Series 3 device for the first time, complete the following configuration and tasks:
For initial deployment of a DMP-2K, verify:
– No other accessories are attached to the DMP-2K.
– Use standard Category 5e or 6 cables up to 100 m in length.
■ Switch configuration, including the required LLDP for proper PoE+ operation.
■ DHCP server configuration.
■ Firmware upload for your Cisco Vision Dynamic Signage Director release.
■ Auto-registration settings for the Series 2 and Series 3 to properly provision its firmware.
Table 15 provides a summary of the firmware provisioning tasks for the Series 2 and Series 3 in the Management Dashboard.
Table 15 Summary of Firmware Provisioning Tasks on the Media Players
Firmware Provisioning Task
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Upload firmware to Cisco Vision Dynamic Signage Director in the Management Dashboard.
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Configure “Firmware image to use" and "init.version" under Auto Registration Settings.
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Upgrade the firmware from the Management Dashboard by selecting DMPs and running the Firmware Upgrade command to push the firmware to the device.
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HDCP Support on the Series 2 and Series 3 Media Players
The Series 2 and Series 3 natively support content that uses Intel's High-bandwidth Digital Content Protection (HDCP) through the installation of a protection key on the media player.
■From the HDMI Out port, the Series 2 and Series 3 support HDCP versions 1.4 and 2.2.
■From the HDMI In port, the SV-4K and CV-UHD can receive HDCP 1.4 and send as HDCP 2.2.
IR Receiver for the Series 2 and Series 3 Media Players
There is not an embedded IR receiver on the Series 2 and Series 3 media players. You must use the IR extender cable to use the IR Remote.
Storage and Memory on the Series 2 and Series 3 Media Players
The Series 2 and Series 3 devices have different sizes of solid-state storage and RAM (Table 16):
Table 16 Storage and Memory on the Series 2 and Series 3 Media Players
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Note: The amount of RAM can make a difference in how the same content might play on different media player models. This difference might more likely be seen when playing HTML pass-through (URL) content.
To find information about available storage:
1. Go to Tools > Management Dashboard.
2. Select a device.
3. In the Device Details area of the dashboard, go to Status > Utilization
Note: The amount of available storage shown in the Management Dashboard reflects the total amount of space available on the SSD, not the actual storage pool available for content.
You also can find information about available storage if you view Device Details by clicking a screen from thumbnail view in Device Management (CCM).
Switch Communication on the Series 2 and Series 3 Media Players
The Series 2 and Series 3 media players communicate with the Cisco Connected Stadium switch using the required Link Layer Discovery Protocol (LLDP) rather than MediaNet. The media player determines available power (when using PoE+) over LLDP.
WiFi Network Connectivity on the CV-UHD and SV-4K
Wireless network connectivity to the CV-UHD or SV-4K is supported over an 802.11a, 802.11b, or 802.11n wireless network in the Cisco Vision Dynamic Signage Director venue.
Note: For initial deployment of a DMP with WiFi connectivity, you will need both a PoE+ network connection in addition to connection of the CV-UHD or SV-4K using the DMP power supply adapter. After the DMP is deployed for WiFi, a PoE+ connection is no longer needed for the DMP. In fact, the DMP will not route packets over the WiFi connection while the Ethernet port is connected and operational.
The wireless network SSID and passphrase is configured globally for all wireless devices in the system. The DMP firmware automatically tries to connect with WEP (if the passphrase is of a suitable length), WPA1 or WPA2.
For configuration information, see How to Deploy WiFi Network Connectivity on the SV-4K.
Note: The wireless network must support multicast traffic for communication over the Cisco Vision Dynamic Signage Director network. However, multicast video is not supported due to bandwidth limitations over a wireless network.