Skip to content
Skip to search
Skip to footer
Cisco.com Worldwide
Products and Services
Solutions
Support
Learn
Explore Cisco
How to Buy
Partners Home
Partner Program
Support
Tools
Find a Cisco Partner
Meet our Partners
Become a Cisco Partner
Support
Product Support
Switches
Cisco Catalyst 6500 Series Switches
Troubleshooting TechNotes
Some links below may open a new browser window to display the document you selected.
View Documents by Topic
Choose a Topic
Configuration and Troubleshooting - Spanning Tree Protocol
Configuration and Troubleshooting - SPAN and ARP
Configuration and Troubleshooting - VLAN, VTP, Layer 3 and MLS
Configuration and Troubleshooting - EtherChannel and Trunking (802.1Q/ISL)
Configuration and Troubleshooting - General
Configuration and Troubleshooting - IP Services
Configuration and Troubleshooting - Multicast
Configuration and Troubleshooting - Quality Of Service(QoS)
Configuration and Troubleshooting - VSS
Connectors and Cabling, Connecting Terminal/Modem to Console
DLSw and MSFC
Hardware
Security and VPN
Software Conversion, Upgrade and Recovery
Troubleshooting Hardware
Troubleshooting Modules
Troubleshooting Switch Port Problems
Troubleshooting System Crashes and High CPU utilization
Troubleshooting – Unicast IP routing and common error messages
VLAN and VTP
Voice and Unified Communications
Configuration and Troubleshooting - Spanning Tree Protocol
Configuring MST (802.1s)/RSTP (802.1w) on Catalyst Series Switches Running CatOS
16/Nov/2007
Spanning Tree PortFast BPDU Guard Enhancement
12/May/2025
Spanning Tree Protocol Problems and Related Design Considerations
10/Jul/2025
updated
Spanning Tree Protocol Root Guard Enhancement
13/Dec/2024
Troubleshooting Spanning Tree PVID- and Type-Inconsistencies
14/Mar/2024
Troubleshooting STP on Catalyst Switches Running Cisco IOS System Software
28/Aug/2024
Understanding and Configuring Backbone Fast on Catalyst Switches
19/Apr/2016
Understanding and Configuring the Cisco UplinkFast Feature
18/Aug/2008
Understanding and Tuning Spanning Tree Protocol Timers
02/Feb/2023
VLAN Load Balancing Between Trunks Using the Spanning-Tree Protocol Port Priority
30/Aug/2005
Configuration and Troubleshooting - SPAN and ARP
Catalyst Switched Port Analyzer (SPAN) Configuration Example
Catalyst 6500/6000 Switches ARP or CAM Table Issues Troubleshooting
27/Oct/2009
Configuration and Troubleshooting - VLAN, VTP, Layer 3 and MLS
Common Causes of Slow IntraVLAN and InterVLAN Connectivity in Campus Switch Networks
16/Nov/2007
Configuring and Troubleshooting IP MLS on Catalyst 6500/6000 Switches with an MSFC
30/Aug/2005
Supported Platforms for Unique MAC Address Configuration on VLAN or L3 Interfaces for Catalyst Switches
02/Mar/2007
Understanding Issues Related to Inter-VLAN Bridging
09/Sep/2005
Understanding VLAN Trunk Protocol (VTP)
02/Apr/2025
Configuration and Troubleshooting - EtherChannel and Trunking (802.1Q/ISL)
Configuring ISL Trunking on Catalyst 5500/5000 and 6500/6000 Family Switches
07/Dec/2007
Inter-Switch Link and IEEE 802.1Q Frame Format
25/Aug/2006
Trunking Between Catalyst 4500/4000, 5500/5000, and 6500/6000 Series Switches Using 802.1Q Encapsulation with Cisco CatOS System Software
26/May/2006
Understanding EtherChannel Inconsistency Detection
11/Apr/2024
Understanding EtherChannel Load Balancing and Redundancy on Catalyst Switches
30/Nov/2023
Configuration and Troubleshooting - General
Comparing Layer 2 Operations in CatOS and Cisco IOS System Software on the Catalyst 6500/6000
10/Jan/2006
Configuring and Troubleshooting Ethernet 10/100/1000Mb Half/Full Duplex Auto-Negotiation
04/Dec/2024
Configuring System Information on Catalyst Switches
How to Get Catalyst Switch Backplane Utilization Using SNMP
21/May/2006
Troubleshooting LAN Switching Environments
02/Dec/2022
Troubleshooting Transparent Bridging Environments
04/Oct/2005
Understanding and Configuring the Unidirectional Link Detection Protocol Feature
09/Jul/2007
Unicast Flooding in Switched Campus Networks
08/Feb/2016
Configuration and Troubleshooting - IP Services
Network Address Translation Catalyst Switch Support Matrix
05/Apr/2006
Understanding and Troubleshooting DHCP in Catalyst Switch or Enterprise Networks
22/Sep/2023
Understanding and Troubleshooting HSRP Problems in Catalyst Switch Networks
13/Dec/2024
Configuration and Troubleshooting - Multicast
Multicast Catalyst Switches Support Matrix
26/Feb/2019
Multicast Does Not Work in the Same VLAN in Catalyst Switches
Multicast in a Campus Network: CGMP and IGMP Snooping
Configuration and Troubleshooting - Quality Of Service(QoS)
Catalyst 6500 Switches QoS Troubleshooting
03/Oct/2006
QoS Classification and Marking on Catalyst 6500/6000 Series Switches That Run Cisco IOS Software
08/Dec/2005
QoS Output Scheduling on Catalyst 6500/6000 Series Switches Running Cisco IOS System Software
QoS Policing on Catalyst 6500/6000 Series Switches
02/Jan/2006
Configuration and Troubleshooting - VSS
Best Practices for Catalyst 6500 VSS Deployment
23/Apr/2012
Migrate Standalone Catalyst 6500 Switch to Catalyst 6500 VSS
25/Feb/2009
Troubleshoot Packet Flow in Catalyst 6500 Series VSS 1440
02/Apr/2009
Connectors and Cabling, Connecting Terminal/Modem to Console
Review Catalyst Switch Cable, Connector, & AC Power Cord Guide
27/Nov/2023
Connecting a Modem to the Console Port on Catalyst Switches
12/Feb/2019
Understand the Terminal Connection to a Console Port on Catalyst Switches
27/Nov/2023
DLSw and MSFC
DLSw+ and MSFC FAQ
Hardware
Hardware/Software Compatibility Matrix For Cisco Catalyst 6500/6000 Series Switches
09/Feb/2009
Security and VPN
Configuring Secure Shell on Routers and Switches Running Cisco IOS
06/Dec/2024
Configuring TACACS+, RADIUS, and Kerberos on Cisco Catalyst Switches
27/Dec/2007
How to Configure SSH on Catalyst Switches Running CatOS
19/Jan/2006
Secure Networks with PVLANs and VACLs
08/May/2008
Software Conversion, Upgrade and Recovery
Recovering a Catalyst 6500/6000 Running Cisco IOS System Software from a Corrupted or Missing Boot Loader Image or ROMmon Mode
Recovering Catalyst Switches Running CatOS from Booting Failures
08/May/2006
Managing Software Images and Working with Configuration Files on Catalyst Switches
15/Oct/2009
Troubleshooting Hardware
Hardware Requirements for Catalyst 6000/Catalyst 6500 Redundancy
20/Sep/2005
Replace a Failed Redundant Supervisor Module in the Catalyst 6500 Series Switches Running CatOS (Hybrid)
08/Jun/2007
Troubleshooting Modules
Understanding the Catalyst 6500 Switch Fabric Module with Supervisor Engine 2
15/Dec/2005
How to Determine the Type of Supervisor Module That Is Installed in Catalyst 6500/6000 Series Switches
17/Feb/2006
Troubleshooting Switch Port Problems
Recovering From errDisable Port State on the CatOS Platforms
20/Jun/2007
Errdisable Port State Recovery on the Cisco IOS Platforms
19/Aug/2024
Troubleshooting System Crashes and High CPU utilization
Catalyst 6500/6000 Switch High CPU Utilization
27/Aug/2012
Catalyst 6000/6500 System Crashes Troubleshooting
13/Jun/2016
Troubleshooting – Unicast IP routing and common error messages
Catalyst 6500/6000 Series Switches with Supervisor Engine 720 and Cisco IOS System Software Troubleshoot of Unicast IP Routing Problems That Involve CEF
11/Dec/2008
Common CatOS Error Messages on Catalyst 6500/6000 Series Switches
28/Nov/2008
Troubleshoot Unicast IP Routing Involving CEF on Catalyst 6500/6000 Series Switches with a Supervisor Engine 2 and Running CatOS System Software
05/Jun/2008
VLAN and VTP
Managing vlan.dat in Cisco Catalyst Switches Running Cisco IOS Software
Voice and Unified Communications
Faxing over IP Using Catalyst 6608 and VG248
06/Feb/2007
Understanding IP Phone In-Line Power Provisioning on the Catalyst 6500/6000 Switch
07/Dec/2007
Understanding the Cisco IP Phone 10/100 Ethernet In-Line Power Detection Algorithm
15/Aug/2006
CAT 6500 and 7600 Series Routers and Switches TCAM Allocation Adjustment Procedures
18/Aug/2014
Catalyst 6500 Series Switch ISSU Upgrade Procedure with 6800IA (FEX) Connected
06/May/2014
Cisco Small Form-Factor Pluggable (SFP) Transceiver Modules Maintenance and Troubleshooting
(PDF - 345 KB)
23/Sep/2014
Troubleshooting Cisco Catalyst Switches to NIC Compatibility Issues
(PDF - 183 KB)
19/Sep/2014
Best Practices for Catalyst 4500/4000, 5500/5000, and 6500/6000 Series Switches Running CatOS Configuration and Management
29/Nov/2007
Catalyst 6500 Series Switches Netflow TCAM Utilization Management
20/Aug/2013
Catalyst 6500 Series Switches SPAN Captures for CPU-Bound Traffic
20/Sep/2013
Catalyst 6500 Series Switches with Supervisor Engine 720 ELAM Procedure
11/Nov/2013
Catalyst 6500 Series Switches with Supervisor Engine 2T ELAM Procedure
21/Oct/2013
Catalyst 6500 Series Switches: Identify a Module Affected by an LTL Parity Check
16/Aug/2013
Catalyst 6500, 4500, and 3750 Series Switches EtherChannel Load-Balancing
25/Jul/2013
Common Error Messages on Catalyst 6500/6000 Series Switches Running Cisco IOS Software
14/Jul/2016
Configuring a Management IP Address on Catalyst 4500/4000, 5500/5000, 6500/6000, and Catalyst Fixed Configuration Switches
15/Mar/2006
ELAM Overview
27/Sep/2016
Upgrade Software Images on Catalyst Switch Layer 3 Modules
04/Dec/2006
Line Cards Power Down due to Communication Failures Troubleshooting Guide
20/Jun/2013
Use Parity Errors Troubleshooting Guide
15/Nov/2023
Troubleshoot Catalyst Switches to NIC Compatibility Issues
27/Oct/2009
Understanding and Troubleshooting the Autostate Feature in Catalyst Switches
06/May/2005
Use of EEM Scripts to Monitor High CPU Utilization on Cisco Catalyst Series Switches
22/Nov/2017
WiSM-2 2DP Deployment Guide
16/Jan/2015
EARL 8 Classification Manager: A Behavioral Examination of LOUs, L4Ops, and Capmap Tables
30/Nov/2016
Best Practices for Catalyst 6500/6000 Series and Catalyst 4500/4000 Series Switches Running Cisco IOS Software
Catalyst 6500, 4500, and 3750 Series Switches EtherChannel Load-Balancing
Common Causes of Slow IntraVLAN and InterVLAN Connectivity in Campus Switch Networks
Configure TACACS+, RADIUS, and Kerberos on Catalyst Switches
Deploy Diagnostic Signatures on ISR, ASR, and Catalyst Network Devices
High CPU Utilization on Catalyst Switches due to IPv6 Multicast Traffic
How OSPF Injects a Default Route into a Stub or Totally Stub Area
Inter-Switch Link and IEEE 802.1Q Frame Format
Module Insertion Best Practices in Catalyst 6500 Chassis
Multicast Catalyst Switches Support Matrix
Multicast Catalyst Switches Support Matrix
(PDF - 133 KB)
Network Address Translation Catalyst Switch Support Matrix
Procedure to get a core dump over FTP from a VSS Setup
Renumber FEX Stack Members on the Catalyst 6800IA
Retrieving System Event Archive (SEA) logs from Catalyst 6500/6800 Platforms
Troubleshoot Interface Overrun caused by Distributed Etherchannel
Troubleshoot Packet Forwarding for 6500/6880 Instant Access/FEX Design
Troubleshooting STP on Catalyst Switches Running Cisco IOS System Software
(ZIP - 76 KB)
Troubleshooting Spanning Tree PVID- and Type-Inconsistencies
(ZIP - 69 KB)
Troubleshooting Transparent Bridging Environments
Troubleshooting WS-X6348 Module Port Connectivity for Catalyst 6500/6000 Using CatOS (Partner Version)
Understand QoS on Catalyst 6000 Family Switches
Understand and Configure Backbone Fast on Catalyst Switches
Understanding Issues Related to Inter-VLAN Bridging
Understanding and Configuring the Cisco UplinkFast Feature
VLAN Load Balancing Between Trunks via STP Port Priority
Support Documentation
All Support Documentation for this Series
Troubleshooting
Error and System Messages
Password Recovery
Support FAQ
Customers Also Viewed