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Expand Care Access

Technology is at the core of how patients access care and interact with their providers.

Expanding care access challenges and opportunities


83 percent of consumers expect the same access to technology in healthcare that they get from other consumer services.

Source: National Sg2 Consumerism Survey


77 percent of consumers are frustrated when scheduling physician visits.

Source: National Sg2 Consumerism Survey


80 percent of US IT healthcare business leaders expect investment in telehealth to increase in the next 12 to 24 months.

Source: HIMSS Cisco Technology Report

Capabilities and solutions

Telehealth and virtual visits

Virtual visits provide care at a distance through secure voice and video technology—improving access to care and clinician productivity for both inpatient and outpatient settings.

Patient access and outreach

Improve patient and clinician communication, including scheduling, virtual triage, and care coordination, across any communication channel outside the hospital or clinic.

Remote patient observation

Improve inpatient clinical operational efficiencies and patient safety while reducing personal protective equipment (PPE) consumption.

Expand patient-centered care

Simple and secure virtual care. Webex enables healthcare providers to extend patient reach, connect healthcare teams and experts, and collaborate with secure messaging and meetings.

Cisco Webex Telehealth Connector

The Webex Telehealth Connector allows healthcare staff and patients to connect via simple, easy-to-use video telehealth consultations, scheduled directly from their Epic EMR portal​.