Patient Engagement Solutions
Personalize how patients experience care
In-person and remote healthcare services make it possible to provide 24-hour care that is easy to access and navigate. Together, these solutions help increase patient and caregiver engagement and satisfaction.
Our innovative onsite and mobile technologies help you deliver more personalized care anywhere, anytime.
Deliver an engaging patient experience
Improve access to care
Make appointment scheduling and follow-up convenient and easy, so patients can become more engaged in their care.
Deliver guest connectivity
Offer a reliable, highly secure wireless network so patients can access the Internet and stay connected with loved ones.
Enhance patient visits
Provide high-quality Internet access and mobile resources that help reduce stress and improve patient satisfaction.
Get real-time analytics
Understand where patients go and what they need so that you can facilitate a better care experience.
Transforming the patient experience
"This foundation has allowed us to focus on the future. We're working on a state-of-the-art 'concierge' experience for patients and visitors and incorporating wearable devices into acute care. Going forward, as new technology becomes available, we won't need time to gear up. We're ready now."
Jon Skelley, Director of Technical Services, Roper St. Francis
Patient engagement solutions
Connected Mobile Experiences (CMX)
Mobility means patients and caregivers can connect to the information they need. Help them navigate your hospital and access reliable guest connectivity.
Cisco Contact Center
Improve the patient experience by efficiently scheduling appointments across your organization. Provide language interpretation services. Streamline outreach and follow-up.
Experience tomorrow's healthcare today
Explore how hospitals and clinics are using Cisco technology across the continuum of care.
Services
Cisco Services help healthcare IT teams worldwide design, manage, and maintain digital business platforms for healthcare organizations.
Cisco across the continuum of care
See where our solutions fit throughout the patient's journey, from intake to home care.
Featured Resources
Cisco and iOS
We’re partnering with Apple to deliver superior mobility solutions for care teams and patients.
Patients driving IT investments
Is your network ready to support patient-centered solutions?
A better network for better care
How long before "good Wi-Fi" is on the HCAHPS survey? Find out how to deliver for your patients.
Resources
Overviews
- The Value of Secure Mobility: HIMSS + Cisco eBook
- Why Cisco for Healthcare Infographic
- Analyst report: Progressing the patient experience in IoT and connected healthcare
- Cisco and iOS Accelerating Mobile Transformation in Healthcare
- (Video - 4:22 min)
- CMX for Healthcare At-a-Glance
- Contact Center for Healthcare At-a-Glance
- (Video - 2:50 min)
- Digital transformation for healthcare providers
- IDC Vendor Spotlight
- Digital transformation for life sciences and healthcare organizations
- Transforming Healthcare e-book
- Value at stake: healthcare transformation