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Patient Engagement Solutions

Personalize how patients experience care

In-person and remote healthcare services make it possible to provide 24-hour care that is easy to access and navigate. Together, these solutions help increase patient and caregiver engagement and satisfaction.

Our innovative onsite and mobile technologies help you deliver more personalized care anywhere, anytime.

Deliver an engaging patient experience

Improve access to care

Make appointment scheduling and follow-up convenient and easy, so patients can become more engaged in their care.

Enhance patient visits

Provide high-quality Internet access and mobile resources that help reduce stress and improve patient satisfaction.

Deliver guest connectivity

Offer a reliable, highly secure wireless network so patients can access the Internet and stay connected with loved ones.

Get real-time analytics

Understand where patients go and what they need so that you can facilitate a better care experience.

Transforming the patient experience

"This foundation has allowed us to focus on the future. We're working on a state-of-the-art 'concierge' experience for patients and visitors and incorporating wearable devices into acute care. Going forward, as new technology becomes available, we won't need time to gear up. We're ready now."

Jon Skelley, Director of Technical Services, Roper St. Francis

Patient engagement solutions

Connected Mobile Experiences (CMX)

Mobility means patients and caregivers can connect to the information they need. Help them navigate your hospital and access reliable guest connectivity.

Cisco Contact Center

Improve the patient experience by efficiently scheduling appointments across your organization. Provide language interpretation services. Streamline outreach and follow-up.

Experience tomorrow's healthcare today

Explore how hospitals and clinics are using Cisco technology across the continuum of care.


Cisco Services help healthcare IT teams worldwide design, manage, and maintain digital business platforms for healthcare organizations.

Cisco across the continuum of care

See where our solutions fit throughout the patient's journey, from intake to home care.

Featured Resources

Cisco and iOS

We’re partnering with Apple to deliver superior mobility solutions for care teams and patients.

Patients driving IT investments

Is your network ready to support patient-centered solutions?

A better network for better care

How long before "good Wi-Fi" is on the HCAHPS survey? Find out how to deliver for your patients.