Retail banks are taking artificial intelligence and machine-learning technologies and running with them. Armed with these tools, they’re adding speed and ease to banking and completely transforming the customer experience.
Raiffeisen Bank goes outside the box to make every customer contact count.
Banks are operating in a challenging environment of rapid economic change, more technology-savvy customers, thinner margins, and increasing regulations. To attract new customers, many banks are looking to adopt an omnichannel banking strategy to optimize their retail channels based on customers' preferences to offer more personalized financial services.
But not only are your customers increasingly tech savvy, so is your workforce. The best and brightest next generation employees require their workspace to move with them. Whether enabling work to be done on a "bring your own device" (BYOD) smartphone or tablet, accessing their virtualized desktop across various endpoints, or empowering a subject matter expert to service banking customers wherever they may be physically located, employees want this kind of flexibility today.
Maximize the potential of your people and resources to deliver a superior customer experience across banking channels. Cisco's solutions for Retail Banking unify and virtualize your organization's data, applications, and human expertise, providing the agility and efficiency that enables the workplace transformation required to stay ahead of your most demanding customer's needs.
Connect application performance and customer experience to your business outcomes with the #1 fastest-growing application performance monitoring solution on the market.
Provide personalized service with two-way video that connects customers to a financial expert.
Deliver comprehensive security to safeguard assets and lower costs.
Wireless connectivity plus location insights can mean better outcomes for your business.
Accelerate teamwork and create more meaningful customer experiences.