Cisco Business Edition 7000 Solutions Data Sheet

Data Sheet

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Updated:December 23, 2022

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Cisco Business Edition 7000 14 (Collaboration System Release Version 14) with M6 appliances

Bring your extended or growing workforce together with a full array of integrated collaboration applications that come preloaded on a single modular platform. Built on the virtualized Cisco Unified Computing System (Cisco UCS®) platform, the Cisco® Business Edition 7000 (BE7000) is equipped with premium Cisco Collaboration applications for voice, video, mobility, messaging, conferencing, instant messaging and presence, and contact center. Turn them on as your collaboration needs increase and easily scale your users and devices by deploying additional BE7000 servers. The modular building block design of BE7000 is ideal for deployments from several hundred users to tens of thousands of users, providing plenty of room for future growth.

Choice, scale, and simple management

Have you reached the point where your voice system is maxed out? Or you need to connect multiple devices per user but you don’t have the capacity? Or your users talk about how hard it is to reach co-workers and work together productively? These conditions suggest you consider a collaboration solution. But perhaps you are unsure if you want to deploy a major new IT installation.

With Cisco BE7000 you can try a group of collaboration technologies with a subset of employees and then scale up quickly. Pay as you grow, rather than making a large initial outlay. Cisco BE7000 is optimized for enterprise-scale organizations with 1,000 to 5,000 users and 3,000 to 15,000 devices, but offers a great fit for smaller deployments where fast growth is expected. And by stacking additional servers, deployments larger than 5,000 users can be supported at any time.

The BE7000 solution is extremely versatile. Each system is preloaded with premium voice, video, mobility, messaging, conferencing, instant messaging and presence, and contact center applications. You can add others as you choose from a broad selection of Cisco DevNet third-party partner applications. Combine the wealth of applications and the building block design, and you have a solution designed to get your users collaborating quickly and easily. And one that’s quick and easy for you to install as well.

And you have a very wide choice of collaboration applications (refer to Figure 1). You can deploy the Cisco BE7000 for your large organization with 1000 to 5000 users or more with expanding collaboration needs. This versatile platform lets you easily add new applications as your needs change. Begin with full voice and IP telephony, and easily “turn on” video capabilities, contact center, support for third-party apps, and much more over time.

Cisco BE7000: Stackable and Easy to Deploy with Many Application Choices

Figure 1.            

Cisco BE7000: Stackable and Easy to Deploy with Many Application Choices

Platform model options

Cisco BE7000 platforms are built on virtualized Cisco Unified Computing System (Cisco UCS®) products, which are designed for performance and density over a wide range of business workloads.

      BE7000H: This high-density model supports multiple collaboration applications (typically 12 to 15 in deployments sized for 1,000 to 5,000 users, 3,000 to 15,000 devices) across multiple sites. For more capacity to support larger-size deployments, you can stack additional servers as required. And in smaller-size deployments with fewer than 1000 users, typically more applications can be supported per server.

      BE7000M: This medium-density model supports multiple collaboration applications (typically 6 to 8 in deployments sized for 1,000 to 5,000 users, 3,000 to 15,000 devices) across multiple sites. For more capacity to support larger-size deployments, simply stack additional servers. And in smaller-size deployments with fewer than 1,000 users, typically more applications can be supported per server.

The enterprise-class Cisco UCS C240 M6SX Rack Mount Server Family packages advanced performance with energy efficiency of the Intel Xeon processor 6300 product family in a 2-Rack-Unit (2RU) form factor. BE7000 appliances are delivered with  preinstalled virtualization hypervisor and application software, ready to install and license.


The BE7000 platforms typically host a selection of core applications as part of a comprehensive Cisco collaboration solution.


      Cisco Unified Communications Manager (Cisco Unified CM) is the call-processing engine of Cisco’s Collaboration Architecture. It extends voice and video features to network devices such as IP phones, telepresence endpoints, media-processing devices, gateways, and multimedia applications. Cisco Unified CM is equipped for use with the Instant Messaging (IM) and Presence Service. In addition, multimedia conferencing, collaborative contact centers, and interactive multimedia response systems are made possible through its open telephony APIs.

      Cisco Unified Attendant Consoles provide the human attendant console operator with the tools to quickly accept and effectively dispatch incoming calls to individuals across the organization.

      Cisco Emergency Responder helps assure that Cisco Unified Communications Manager sends emergency calls to the appropriate U.S. Public Safety Answering Point (PSAP) for the caller's location, and that the PSAP can identify the caller's location and return the call if necessary. The system automatically tracks and updates equipment moves and changes, helping ensure better compliance with legal or regulatory obligations and reducing the risk of liability related to emergency calls as a result.

      Cisco Paging Server provides paging capabilities for all users. It supports basic and advanced paging features. Basic paging features require no license and allow point-to-point or group audio paging between groups of up to 50 Cisco IP phones. An advanced paging license allows unlimited paging groups. It also makes possible other advanced functions, including paging to overhead analog and IP speakers, bell scheduling, prioritizing emergency notifications with the call-barge option, prerecorded and text-only pages, integration with social media sites for notification, email and Short Message Service (SMS) mass notification and all-number monitoring, emergency services alerting, and integration with Cisco Jabber clients.


      Webex® App combines important team collaboration capabilities, such as calling, meeting, messaging, whiteboarding, and content sharing into one simple interface that integrates with additional cloud-based business applications, such as SharePoint, Box, and many others. Webex connects your teams with external teams, including customers and partners, to bring all collaboration activities together in one convenient space.

      Cisco Unified Communications Manager IM and Presence Service provides embedded standards-based enterprise instant messaging and network-based presence. The service is secure, scalable, easy to manage, and rich in features. It’s tightly integrated with Cisco Jabber® desktop and mobile instant messaging and presence clients and the Cisco Jabber Software Development Kit (SDK). Collaboration clients such as Cisco Jabber use products from the Cisco collaboration portfolio to perform many functions, such as instant messaging, presence, click-to-call, phone control, voice, video, visual voicemail, and web collaboration.

      Cisco Unity® Connection integrates voice-messaging and voice-recognition functions to provide continuous global access to calls and messages. Its advanced convergence-based communication services allow you to use natural-language voice commands to place calls or listen to messages in hands-free mode and to check voice messages from your desktop, either from your email inbox or in a web browser. It also provides robust auto-attendant functions, including intelligent routing for incoming calls and easily customizable call-screening and message-notification options.

Contact Center

      Cisco Unified Contact Center Express product line helps businesses and organizations deliver a connected digital experience, enabling you to provide contextual, continuous, and capability-rich journeys for your customers, across time and channels. This easy-to-deploy and easy-to-use solution is designed for midmarket companies or enterprise branch offices. Secure and highly available, it supports powerful agent-based services and fully integrated self-service applications, including Automatic Call Distributor (ACD), Interactive Voice Response (IVR), Computer Telephony Integration (CTI) and digital channels, including email and chat.


      Cisco Expressway is an advanced gateway that helps make collaboration as simple, secure, and effective outside the organization as it is inside. Expressway provides remote access to mobile users and teleworkers, without the need for a separate VPN client. It supports business-to-business and business-to-consumer collaboration, and video interoperability with third-party standards-based systems. Expressway also enables seamless hybrid collaboration experiences, connecting on-premises unified communications assets to Webex® cloud services.


      Cisco Prime Collaboration Deployment is an application that is designed to assist in the management of unified communications applications. It allows you to perform tasks such as migration of older software versions to new virtual machines, fresh installs, and upgrades of existing applications.

      (Not preloaded) Cisco TelePresence® Management Suite offers flexible scheduling capabilities for video meetings, including the ability to integrate with Microsoft Exchange and Microsoft 365. At the core of the Cisco collaboration infrastructure portfolio, the suite facilitates on-premises video collaboration. It works with Cisco Meeting Server and Cisco TelePresence Server deployments.


      (Not preloaded) Cisco Meeting Server brings premises-based video, audio, and web communication together to meet the collaboration needs of the modern workplace. It works with third-party devices and provides an enjoyable and intuitive user experience. It also scales easily and can be purchased using our all-in-one, user-based multiparty licensing offer.

In addition, Business Edition 7000 appliances support co-residency of approved third-party collaboration applications as described in the Co-residency Policy.

Solution specifications: System capacity

Table 1 lists typical system capacities that BE7000 platform models support (actual capacities will vary by model type and deployment specifics). For detailed design guidance and deployment models, please refer to the Solutions Reference Network Design (SRND) guides and Preferred Architecture for Enterprise Collaboration, the virtualization docwiki pages, and the Collaboration Virtual Machine Placement Tool.

Table 1.        Cisco BE7000H and BE7000M Models System Capacity



Maximum capacity

No enforced limit; Scales using modular, building-block approach; stack additional server models to increase whole system capacity.

Number of devices supported

No enforced limit; stack additional server models to increase whole system capacity

Maximum number of co-resident applications

No enforced limit; Typical deployments consist of two to four physical server models:

  BE7000H model: Varies by deployment but is typically 12 to 15 per appliance
  BE7000M model: Varies by deployment but is typically 6 to 8 applications per appliance


Each BE7000 appliance requires a license for VMware vSphere ESXi, which may be purchased from Cisco or customer-provided. The collaboration applications in the BE7000 platform models are licensed on a per-user basis. Each BE7000 customer may purchase a Cisco Collaboration Flex Plan subscription under an Enterprise Agreement (EA) or Named User (NU) model for each of their users and common area devices. Cisco Collaboration Flex Plan provides simplified purchasing with flexible payment options, easily extensible functionality from calling and messaging to meetings and contact center, flexible migration to the cloud and enhanced visibility into collaboration usage. For more information, see Ordering Information

Ordering information

To order any BE7000 platform model, simply purchase the required number of appliances (using the part number[s] in Table 2), purchase a virtualization software license from Cisco or choose to bring your own, and add application subscriptions to enable the required mix of features and number of users. Cisco channel partners and resellers can refer to the Cisco Business Edition 7000 Ordering Guide for further information.

To place an order, contact your local Cisco representative or visit to order direct from Cisco or locate a partner. Search on “Advanced Collaboration Architecture Specialization (ACAS)” or “Master Collaboration” to find a certified unified communications partner in your local area.

Table 2.        Ordering Cisco Business Edition 7000 Platform Models

Part Number



Cisco Business Edition 7000H Svr (M6), Export Restricted SW


Cisco Business Edition 7000H Svr (M6), Export Unrestricted SW


Cisco Business Edition 7000M Svr (M6), Export Restricted SW


Cisco Business Edition 7000M Svr (M6), Export Unrestricted SW

Cisco Services

Cisco Unified Communications Services help you accelerate cost savings and productivity gains associated with deploying Cisco Unified Communications in your network. Delivered by Cisco and our certified partners, our portfolio of deployment and technical support services is based on proven methodologies for unifying voice, video, data, and mobile applications on fixed and mobile networks.

Our unique lifecycle approach to these services can help you provide your users with powerful new ways to collaborate with co-workers, partners, and customers across any workspace to accelerate business advantage.

To learn more, please visit

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Document history

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December 15, 2022




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