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Cisco Webex Room 55 Dual Data Sheet

Data Sheet

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Updated:October 9, 2019

Available Languages

Download Options

  • PDF
    (636.9 KB)
    View with Adobe Reader on a variety of devices
Updated:October 9, 2019


The Cisco Webex® Room 55 Dual is an all-in-one video conferencing system for rooms of up to 12 people. The Room 55 Dual is available with two 55-inch LED screens for a people-focused or a people- and content-focused experience. The system combines beautiful design and powerful functionality into an all-in-one solution for medium- to large-sized rooms. The Room 55 Dual will transform your meeting space into a video collaboration hub – whether for connecting teams across the globe or for local meetings.


The Cisco Webex Room 55 Dual delivers the unmatched video and audio experience customers have come to expect from Cisco. In addition, new capabilities enable even smarter meetings, smarter presentation capabilities, and smarter room and device integrations, further removing the barriers to usage and deployment of video in medium to large-sized rooms.

The Room 55 Dual – comprising a powerful codec, a quad camera, and dual 55-inch 4K display(s) with integrated speakers and microphones* – is ideal for rooms that seat up to 12 people. It offers sophisticated camera technologies that bring speaker-tracking and auto-framing capabilities to medium- to large-sized rooms. The product is rich in functionality and experience and designed to be easily scalable to all of your conference rooms and spaces – whether registered on the premises or to Cisco Webex in the cloud.

* Integrated microphones for speaker tracking only.


Figure 1.           

Cisco Webex Room 55 Dual on free-standing floor stand

Features and benefits

Table 1.             Features and benefits



Design features

  One of the most powerful and feature-rich video systems available with the ultimate in video and audio quality
  The next-generation 4K video collaboration codec
  The next-generation fully automatic HD camera
  Everything you need in one package (screens, speakers, codec, camera, touch user interface, microphones, mounting)
  Wall-mount or floor stand (two floor stand options included: freestanding and wall-secured floor stand)

Smart meetings

  Brings intelligent views to medium- to large-sized rooms with discreet, integrated cameras
   Best overview: Automatically detects meeting participants and provides ideal framing
   Speaker tracking: Detects and switches between active speakers and provides ideal framing
  Great audio experience with integrated speakers and external microphones
  Automatic noise suppression reduces disruptive sounds coming from the meeting room (e.g., typing, paper rustling)
  Simplified meeting-join experience with One Button to Push (OBTP) for scheduled devices in a Cisco Webex meeting, whether registered on-premises or to Cisco Webex
  Automatic wake-up: System “wakes up” when someone walks into the room, and recognizes them through their mobile device
  Easily controlled by the Cisco ® Touch 10 or with a device with the Cisco Webex Teams app
  End-to-end security

Smart presentations

  Supports dual screens for video and content
  Supports dual content sources for local meetings
  View whiteboard content and annotations shared from the Cisco Webex Board, Cisco Webex DX80, or Cisco Webex Teams app; participate in whiteboarding sessions through the Webex Teams app
  4K content sharing (local 30 fps; remote 5 fps)
  Wired or wireless content sharing

Smart integrations

  Metrics: Counts people in the room, enabling analytics for better resource planning
  Supports Wi-Fi
  In-room control: Control peripherals such as lights and blinds through the Cisco Touch 10

Built for cloud and premises

  Flexibility to register on the premises or to the cloud through Cisco Webex
  Hardware is optimized to run on a cloud platform, for great experiences in shared rooms and spaces with easy access to hosted conferences


Figure 2.           

Cisco Webex Room 55 Dual in a large conference room

Bringing more intelligence to medium to large-sized rooms

The Cisco Webex Room 55 Dual is video innovation in an easy-to-install, all-in-one unit, bringing more intelligence and usability to your medium- to large-sized team collaboration rooms. While others are still struggling to insert advanced features such as speaker tracking, wireless sharing, and 4K content into their high-end products, Cisco is already proliferating these innovations to meeting rooms of all sizes in a cost-effective and simple way. With the Room 55 Dual, Cisco is helping customers experience smarter meetings, enable smarter presentations, and create smarter room and device integrations. And when registered to Cisco Webex in the cloud, additional cloud-based functionalities are enabled that enhance the user experience and team workflow as well as further simplifying deployment.

     Smart meetings: Powerful, integrated cameras deliver intelligent view capabilities, such as automatic framing and speaker tracking; automatic noise suppression reduces meeting interruptions

     Smart presentations: Dual screens, dual content sources, wireless sharing, and 4K content make for great presentations

     Smart integrations: People count for usage metrics and resource allocation, tight integrations with screens to enhance user interactions; APIs and macros allow meeting personalization

     Registration flexibility: Built for both cloud and on-premises deployment, protecting your investment

Cisco Webex Room 55 Dual registration

License Level


Cisco Webex Device Subscription

Monthly or 1-, 2-, 3-, 4-, or 5-year options

Product specifications

Table 2.             Specifications



Software compatibility

  Cisco Collaboration Endpoint Software Version 9.4 or later, or Cisco Webex Room OS

Default components in Cisco Webex Room 55 Dual

  Cisco Webex Codec Plus for Room 55 Dual
  Cisco Webex Quad Camera
  Cisco Touch 10 control unit
  Mounting options: Floor stand or wall mount
  2x Cisco Table Microphones
  2x presentation cables (HDMI-to-HDMI), LAN cable, and power cable


  2x 55-in. LCD monitors, LED backlight
  Resolution: 3840 x 2160 (16:9)
  Contrast ratio: Typical 1100
  Viewing angle:
   +/- 178 degrees (typical)
  Response time: Typical 8 ms
  Brightness: typical 440 cd/m2

Optional hardware components

  Additional Table Microphone, Cisco Ceiling Microphone


  Up to 6 Mbps point to point

Minimum bandwidth for resolution/frame rate


  720p30 from 768 kbps
  720p60 from 1152 kbps
  1080p30 from 1472 kbps
  1080p60 from 2560 kbps

Firewall traversal

  Cisco Expressway technology
  H.460.18, H.460.19 firewall traversal

Video standards

  H.264, H.265

Video inputs

  1 HDMI input supports formats up to maximum 1080p60
  2 HDMI inputs support formats up to maximum 4K (3840 x 2160) at 30 fps including HD1080p60
  Consumer Electronics Control (CEC) 2.0

Video outputs

  2 HDMI outputs support formats up to 3840 x 2160p60 (4Kp60) (in use)
  Live video resolutions (encode and decode) up to 1920 x 1080p60 (HD1080p)
  CEC 2.0

Audio standards

  G.711, G.722, G.722.1, G.729, AAC-LD, and Opus

Audio features

  High-quality 20-kHz audio
  Prepared for inductive loop (line out)
  Automatic Echo Cancellation (AEC)
  Automatic Gain Control (AGC)
  Automatic noise reduction
  Active lip synchronization

Audio inputs

  3 microphones, 4-pin mini-jack
  1 audio in from HDMI

Audio outputs (external)

  1 line out mini-jack (stereo)

Audio system

  Integrated multichannel loudspeaker system with dedicated bass speakers
  Frequency response: 70 Hz to 20 kHz (+/- 3dB)
  Max output level SPL 104dB @ 1 m

Speaker tracking

  8-element microphone array for accurate speaker tracking

Dual stream

  H.239 (H.323) dual stream
  Binary Floor Control Protocol (BFCP) Session Initiation Protocol (SIP) dual stream
  Support resolutions up to 3840 x 2160p5 (4Kp5) and 1080p30

Wireless sharing

  Cisco Webex Teams app (up to 3840 x 2160p5)
  Cisco Intelligent Proximity client (up to 1920 x 1080p5)

Multipoint support

  4-way embedded SIP/H.323 conferencing capability with MultiSite option

MultiSite features (embedded multipoint) (optional upgrade)

  Adaptive SIP/H.323 MultiSite
   3-way resolution up to 1080p30 plus content up to 4Kp5
   4-way resolution up to 720p30 plus content up to 4Kp5
  Full individual audio and video transcoding
  H.323, SIP, and VoIP in the same conference
  Support for presentation (H.239/BFCP) from any participant at resolutions up to 3840 x 2160p5
  Best impression (automatic continuous presence layouts)
  Encryption and dual stream from any site


  Cisco Webex

Embedded encryption

  H.323 and SIP point-to-point
  Standards-based: H.235 v3 and Advanced Encryption Standard (AES)
  Automatic key generation and exchange

IP network features

  DNS lookup for service configuration
  Differentiated Services (DiffServ) (Quality of Service [QoS])
  IP-adaptive bandwidth management (including flow control)
  Automatic gatekeeper discovery
  Dynamic playout and lip-sync buffering
  H.245 Dual-Tone Multifrequency (DTMF) tones in H.323
  RFC 4733 DTMF tones in SIP
  Date and time support using Network Time Protocol (NTP)
  Media adaption and resilience
  Uniform Resource Identifier (URI) dialing
  Dynamic Host Configuration Protocol (DHCP)
  802.1X network authentication
  802.1Q Virtual LAN
  802.1p (QoS and Class of Service [CoS])

Call control

  Cisco Unified Communications Manager (CUCM)
   Native registration with CUCM
   Requires CUCM Version 10.5.2 or later with device pack for Room 55 Dual
  Cisco Expressway
   Native registration with Expressway
  Cisco Webex
  Third-party H.323 gatekeepers and standards-based SIP proxies

Cisco TelePresence® Management Suite (TMS)

  Support for Room 55 Dual beginning with version 15.8 (available December 2018)

IPv6 network support

  Single call stack support for both H.323 and SIP
  Dual-stack IPv4 and IPv6 for DHCP, Secure Shell (SSH), HTTP, HTTPS, DNS, DiffServ
  Support for both static and automatic IP configuration (stateless address auto configuration)

Security features

  Management using HTTPS and SSH
  IP administration password
  Menu administration password
  Disable IP services
  Network settings protection

Certificate management

  Certificate Authority Proxy Function (CAPF) support for additional security
  Manufacturer-Installed Certificates (MIC)
  Locally Significant Certificates (LSC)
  X.509 Digital Certificates (DER encoded binary); both DER and Base-64 formats are acceptable for the client and server certificates; certificates with a key size of 1024, 2048, and 4096 are supported

Network interfaces codec medium

  1 Ethernet (RJ-45) 10/100/1000 for LAN
  1 Ethernet (RJ-45) 10/100/1000 for direct pairing with camera
  1 Ethernet (RJ-45) 10/100/1000 with Power over Ethernet (PoE) for direct pairing with Touch 10
  Wi-Fi 802.11a/b/g/n/ac 2.4 GHz/5 GHz for LAN
  2x2 Multiple Input and Multiple Output (MIMO)

Other interfaces

  USB 2.0 port (in use, controlling the screens), micro-USB, factory reset pinhole


  Autosensing power supply
  100 to 240 VAC, 50/60 Hz
  Dual-screen system: Average 278W *

* Power consumption under normal operating conditions as defined in IEC 60950-1

Operating temperature and humidity

  0° to 35°C (32° to 95°F) ambient temperature
  20% to 90% Relative Humidity (RH)
  Max operating altitude: 3000 m (9842 ft)

Storage and transport temperature

  -20° to 60°C (-4° to 140°F) at RH 10% to 90% (noncondensing)


  Cisco Webex Room 55 Dual with floor stand:
   Width: 99.1 in. (2518 mm)
   Height: 68.2 in. (1731 mm)
   Depth: 36.3 in. (920 mm)
   Weight, monitor modules: 233.7 lb (106 kg)
   Weight, floor stand: 66.1 lb (30 kg)
   Weight: 337 lb (153 kg)
  Cisco Webex Room 55 Dual with wall mount:
   Width: 99.1 in. (2518 mm)
   Height: 42.2 in. (1071 mm)
   Depth: 5.9 in. (150 mm)
   Weight, monitor modules: 233.7 lb (106 kg)
   Weight, wall mount: 79.4 lb (36 kg)
   Weight: 351 lb (159 kg)

Camera overview

  5K Ultra HD camera
  Supports up to 60 fps
  15.1 MP image sensor
  1/1.7 CMOS
  5x digital zoom (3 tele-lenses, each with 50° horizontal field of view)
  f/2.0 aperture
  83° horizontal field of view; 51.5° vertical field of view
  Auto-framing (audio + face detect)
  5120 x 2880 pixel resolution (1080p output)
  Auto focus, brightness, and white balance
  Focus distance 1 m to infinity

Regulatory compliance

     Directive 2014/30/EU (EMC Directive) and Directive 2014/35/EU (Low-Voltage Directive) for the non-radio versions.

     Directive 2014/53/EU (Radio Equipment Directive) for the radio versions

     Directive 2011/65/EU (RoHS)

     Directive 2002/96/EU (WEEE)

     NRTL approved (Product Safety)

     FCC Listed (Radio Equipment)


     Radio: EN 300 328, EN 301 893, EN 300 440 (only for the radio versions)

     EMC: EN 301 489-1 & -17 (only for the radio versions), EN 55032 - Class A, EN 55024

     Safety: EN 60950-1 (for radio and non-radio), EN 62479, EN 62311 (for the radio versions)

     FCC CFR 47 Part 15B (EMC) – Class A

     FCC CFR 47 Part 15C (RF)

     FCC CFR 47 Part 15E (RF)

Please check the Product Approval Status Database at https://www.ciscofax.com/ for approval documents per country.

Ordering information

To place an order, please contact your local Cisco representative and refer to Table 3.

Table 3.             Ordering information

Product Name

Part Number

Compliance Model Number

Dual Screen

Cisco Webex Room 55 Dual – Subscription pricing (MSRP for cloud registration)



Cisco Webex Room 55 Dual – Upfront pricing (GPL)



Cisco Webex Room 55 Dual – NO RADIO



Cisco Webex Room 55 Dual – NO CRYPTO, NO RADIO



Shielded cable for Ceiling Microphone (non-plenum rated)



8 m HDMI 2.0 certified cable



Software options–ordered separately

Remote Monitoring



MultiSite (embedded multipoint)




See separate spare-part document



Warranty information

The Cisco Webex Room 55 Dual has a 90-day limited liability warranty.

Cisco environmental sustainability

Information about Cisco’s environmental sustainability policies and initiatives for our products, solutions, operations, and extended operations or supply chain is provided in the “Environment Sustainability” section of Cisco’s Corporate Social Responsibility (CSR) Report.

Reference links to information about key environmental sustainability topics (mentioned in the “Environment Sustainability” section of the CSR Report) are provided in the following table:

Sustainability topic


Information on product material content laws and regulations


Information on electronic waste laws and regulations, including products, batteries, and packaging

WEEE compliance

Cisco makes the packaging data available for informational purposes only. It may not reflect the most current legal developments, and Cisco does not represent, warrant, or guarantee that it is complete, accurate, or up to date. This information is subject to change without notice.

Cisco Services and Support

Cisco and our partners provide a broad portfolio of smart, personalized services and support that can help you realize the full business value of your Cisco collaboration investment by increasing business agility and network availability. This portfolio of services accelerates business innovation by harnessing the network as a powerful business platform. For more information about these services, please visit: https://www.cisco.com/go/collaborationservices.

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