Training & Certification Q&A

Q: I am studying for the CCNA, CCNP, and CCIE. How do I access to track my training records?

A:  Participants in the Career Certifications programs receive a letter with a Cisco ID and a PIN that allows access to their course history and allows them to update their contact information.

For more information, see the Cisco Worldwide Training: Cisco Career Certifications page. On the menu on the left, click the "Tracking System" link, to go to the "Cisco Career Certifications Tracking System". For future training questions or issues, please use the Certification Online Support Tool Off-site content.

Q: Where can I find more information on CCIE training, courses, studying or have my CCIE # added to my Profile?

A:  Please refer to the CCIE Page for any CCIE related questions, or send your comments and questions to