New features make it faster to message customers and coworkers, simplify management, and free up data center space.

This case study describes how Cisco upgraded to Cisco® Unity® Release 7.0 in its global offices. Cisco IT planned the upgrade so that voicemail was unavailable for no more than 30 minutes, and only during nonbusiness hours in each region. The upgrade benefited Cisco’s power users by making it simpler to use voicemail to collaborate. Cisco IT, in turn, has enhanced voicemail security, simplified management, and freed up valuable data center space. Cisco customers can draw on Cisco IT's real-world experience in this area to plan their own upgrade to Cisco Unity Release 7.0

Read the Cisco Unity Release 7.0 Case Study