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Case Study: Rackspace

Service provider elevates customer experience

For a service provider like Rackspace, having a flexible, scalable, and automated security platform is critical to its success. Cisco enables Rackspace to seamlessly manage and defend its customers' complex environments using several key technologies that work together as an integrated system.

Summary

Challenges

  • Seamlessly manage and secure tens of thousands of customer devices
  • Continuously deliver operational excellence and the Fanatical Experience that is core to Rackspace's business
  • Meet evolving customer needs, including protecting against advanced threats and maintaining stringent compliance standards 

Results

  • Able to significantly enhance security for customers without added complexity
  • Able to conduct proactive versus reactive problem-solving 
  • Able to help customers maintain high availability and focus on their core businesses while preserving the integrity of their business operations 

What they're saying

The Cisco Next-Generation Firewall enables us to provide our customers with advanced features and functionality for defending against evolving threats, all through a single, unified platform.

Mike Schofield, Vice President of Network and Cybersecurity Operations, Rackspace

Who is Rackspace?

Industry: Service provider
Location: Global (headquartered in Texas)
Size: 6000+ employees
Website: https://www.rackspace.com/