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Module 3: Value of Service to Your Customer
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Warranty and Service Contract Impact on the Cost of Ownership

In the previous section, you learned about the differences between a Cisco warranty and a service contract. In this section, you will learn about how warranties and service contracts can impact the total cost of ownership (TCO) of a network and what that means to your customer’s business.

The total cost of ownership is not only how much you spent to purchase the technology, but also the cost to own that technology over an entire network lifecycle.

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