Module 3 of 12 Value of Service to Your Customer Introduction Network Downtime Impact on the Customer Differences Between a Warranty and a Service Contract Warranty Example Warranty and Service Contract Impact on the Cost of Ownership Benefits to the Customer of Buying Service Benefits of a Network Lifecycle-Based Solution Review Questions Summary Module 3: Value of Service to Your Customer Review Questions

All content copyright 1992-2006 Cisco Systems, Inc. Important Notices and Privacy Statement.