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Module 3: Value of Service to Your Customer
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Differences Between a Warranty and a Service Contract

In general, Cisco hardware comes with one of these warranties:

  • Standard 90-day hardware and software warranty
  • 90-day limited hardware warranty
  • One-year limited hardware warranty
  • Limited lifetime hardware warranty
  • End user software license agreement and software warranty
  • Five-year limited hardware and one-year limited software warranty
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