You can also use SCC and PMC to find services that have not been renewed. These too are considered new service sales opportunities that can help you build a significant flow of incremental sales revenue.

Another way you can identify new service sales opportunities is by attaching service to hardware during the hardware warranty period without an inspection fee applying. Inspection fees to reinstate coverage also apply if service coverage lapses and is not renewed. You can contact your Cisco Channel Service Account Manager for more information.