Citizen Experience

A Better Way to Deliver Citizen Services

Empowered, web-savvy citizens now expect the same level of service from their government that they receive from private-sector organizations such as retailers and financial institutions. They want 24-hour online access to data and services, and they expect to receive this information on both wired and wireless devices.

Cisco solutions provide citizens with convenient, flexible access to important resources, enabling them to complete tasks, solve problems, and participate in government. We also give you the tools and resources you need to facilitate departmental collaboration and improve communication with citizens.

Germany 1-1-5

It is a single number, available to all citizens at all times, which will connect them with the relevant office immediately. Using the network as a platform, Cisco provides a solution architecture for the technical implementation of this ambitious project. This video shows what the vision of 115 could look like in real life. (6:27 min)

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Solutions

Citizen Connect
Ensure that citizens and businesses can obtain services when and where they want.

Unified Communications Solutions for Government
Improve government services by increasing flexibility, collaboration, and productivity.

Empowered Government Workforce
Empower staff with the tools they need to collaborate better and boost agency productivity.

Telework
Communicate and collaborate effectively no matter where your work environment is located.

Rapidly Deployable Communications
Enable first responders to easily communicate and collaborate using whatever method is best for them with unified communications.

Mobile Government
Provide an infrastructure that enables secure, reliable wireless access to applications wherever and whenever they're needed.

Unified Communications Shared Services
Improve communications and collaboration and speed decision making using a single, powerful, and secure network.

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Industry Solutions