Services Quoting and Ordering for Resellers and Distributors
SCC for Indirect Resellers and Distributors (SMS3) provides distributors and resellers with a streamlined and globally consistent method to quote, order and register new and renewal service contracts.
Status Updates
For up to date system information, please refer to the Operations Exchange Community.
Quote, Order and Manage Your Service Contracts
Launch SCC for Indirect Resellers and Distributors (SMS3) for quoting and ordering
Launch Cisco Service Contract Center for Contract Management
Essential Resources
Latest SMS3 Distributor and Reseller User Guides- SMS3 Release Guides
Multiyear SKU Tip Sheet (PDF - 49 KB)
View regular maintenance schedule
Additional Information
Weekly System Maintenance
SCC for Indirect Resellers and Distributors (SMS3) has a regular four hour weekly maintenance that is scheduled from 12:00 to 4:00 a.m., Sunday, Pacific Time(View additional time zones). You may resume the use of the tool after this time. Thank you for your patience.