Network with Thousands of the Brightest Minds in IT at Cisco Live Take an Easier Path to Technical Support 
Smart Services: See It, Believe It at Cisco Live TAC Tip: OSPF and MTU 
Take the Borderless Network Challenge - Part 3 Sign up for Cisco Innovators and You Could Score an iPad® 
Chalk Talk: Revisiting Firewall Performance Parameters CSC Webcast: Cisco Wireless CleanAir Technology: 3500 Aps 
New Beta Trial Opens to Cisco Collaboration User Group Members Technology You Can Use from Geeks You Can Trust 
Transform Your Business with Video New Customer Case Study - Advocate Health Care 
Upcoming "Ask the Expert" Events from Cisco Support Community New Cisco Product Documentation Available Online |
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| Expert to Expert |
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Video TAC Tip – IPS Hardware In this episode, Cisco TAC engineers discuss the features and components of the IPS hardware products. The Expert to Expert section provides hands-on information directly from Cisco TAC engineers to you. We will feature information that is current, practical, and relevant as we strive to answer your "How Do I...?" questions. What technology area or specific problem would you like to see addressed here? Send your ideas to techsupportnews@cisco.com. |
| Security Advisories |
| Technical Documents |
| Field Notices |
| Updated Technical Documents |
| Featured Articles |
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Network with Thousands of the Brightest Minds in IT at Cisco Live Cisco Live, Cisco's annual IT and communications conference, is your best opportunity to get the training and education you need to move ahead in your career. It's the must-attend conference for all levels of your organization, with hundreds of sessions spanning four educational programs: Networkers, Cisco Developer Network, Service Provider, and the totally revamped IT Management Program. Keynotes by Cisco Chairman and CEO John Chambers and by CTO Padmasree Warrior give you a first-hand look at where Cisco sees technology evolving and how you can position yourself to be a part of the evolution. Add to these a multitude of networking opportunities and a complimentary Cisco certification exam, and Cisco Live is the best investment you can make in your career. Register today. Can't attend? Join us virtually! Take an Easier Path to Technical Support Have you tried the new online express route to your top support destinations? We could tell you that it's based on your input, was built to cut search and navigation time, lets you go directly to the product, software and support case resources you often need, and is available from anywhere on Cisco.com. And we could mention that it's just one of many enhancements we have planned so you don't have to ask "Are we there yet" Instead, we invite you to try it out. Just mouse over "Support" anywhere on Cisco.com and you're there: Smart Services: See It, Believe It at Cisco Live Know More, Save More, Innovate More Cisco smart services deliver actionable insight into your network through automated comparison of your network data against Cisco intellectual capital such as product security incident announcements and supportability milestones. Smart services help you proactively prevent problems, resolve problems faster, and extract greater value from your infrastructure, enabling you to increase operational efficiency and enhance customer satisfaction. Five Smart Services Demos at Cisco Live:
What More Do You Want to Know? Take the Borderless Network Challenge - Part 3 Enter by June 28 for a chance to win a free trip and ticket to Cisco Live or great gadgets. Test your knowledge of Cisco Borderless Network solutions for a chance to win a trip for two to Acapulco, Mexico; Lima, Peru; or London, England with a free ticket to Cisco Live or Networkers. Your registration also makes you eligible to win one of a dozen cool gadgets: a Nintendo 3DS, a Flip camera, or the newest Linksys home networking router. How Does the Challenge Work? Sign up for Cisco Innovators and You Could Score an iPad® Are you a small business technical Jedi master, or a multi-hat-wearing entrepreneur? Sign up for the Cisco Innovators Program and find out what 800,000 of your peers already know. Join today and you could win one of three Apple iPad 2's. CSC Webcast: Cisco Wireless CleanAir Technology: 3500 Aps Please join us on June 28 at 4 p.m. CEST (UTC +2 hours) in Brussels Belgium for this live, interactive event(California 7 a.m. PST UTC -7 hours, New York 10 a.m. EST UTC -4 hours, London 3 p.m. UTC +1 hour). During the live event, you will learn about the most recent generation of access points from Cisco and the integration of the CleanAir technology to locate and mitigate interferences with Cisco subject matter expert Nicolas Darchis. Nicolas Darchis is a wireless and authentication, authorization, and accounting expert for the Technical Assistance Center at Cisco Europe. He has been troubleshooting wireless networks, wireless management tools, and security products, including Cisco Secure Access Control Server since 2007. He also focuses on filing technical and documentation bugs. Darchis holds a bachelor's degree in computer networking from the Haute Ecole Rennequin Sualem and a master's degree in computer science from the University of Liege. He also holds CCIE Wireless certification number 25344. This event is open to all customers and partners. We look forward to your participation. New Beta Trial Opens to Cisco Collaboration User Group Members Join the Cisco Collaboration User Group to participate in the Cisco Jabber for Mac Beta trial. Access to Beta programs is a key benefit of membership in the Cisco Collaboration User Group. Participating in Beta trials enables you to be among the first to access new features and to collaborate directly with product developers, testers, program managers, and other Beta participants. Membership in the Cisco Collaboration User Group is free and open to Cisco enterprise customers and partners. Multiple people from the same company may join. Benefits include: interacting with Cisco experts and over 3,200 other members, expanding your peer network, and access to exclusive programs and tools, including Beta programs, monthly NDA and technical briefings, a Feature Request Tool, and Special Interest Groups that function as advisors to Cisco product teams. Technology You Can Use From Geeks You Can Trust Now playing on TechWiseTV... Extending Wireless Networks Outdoors Learn more and register, or watch a preview of this episode. Introducing the Agile Data Center Learn more and register, or watch a preview of this episode. Transform Your Business with Video Business video is exploding in popularity. As video becomes increasingly pervasive, businesses need to uncover the most efficient and productive ways to deploy the media. Cisco Services offers four detailed white paper series—plus complementary short videos—that outline practical steps for harnessing the power of video and realizing the best ROI. New Customer Case Study - Advocate Health Care Advocate Health Care—the largest healthcare provider in Illinois—increased productivity by adding a video-enabled custom boardroom designed by Cisco Services to its existing TelePresence network. Upcoming "Ask the Expert" Events from Cisco Support Community Cisco Support Community (CSC) is an interactive website where you can discuss Cisco networking products and technologies with Cisco experts and networking professionals around the world. "Ask the Expert" events let you discuss specific networking issues online with Cisco subject matter experts:
Note: "Ask the Expert" events are subject to rescheduling. Please refer to the URL above for the most current schedule. To attend an event or participate in a discussion forum, visit the Cisco Support Community. New Cisco Product Documentation Available Online "What's New in Cisco Product Documentation" is an online publication that provides information about the latest documentation releases for Cisco products. Updated monthly, this online publication is organized by product category to quickly direct you to the documentation for your products. In addition to many new and revised documents, highlights of the June release include documentation for the following:
View the latest release of "What's New in Cisco Product Documentation" online or as an RSS feed. |
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