Accelerate Your BusinessSCC for Indirect Resellers and Distributors, formally known as SMS3, provides users a streamlined and globally consistent method to order, manage and register new and renewal service contracts. Users can also access key contract information thus enabling them to respond quickly and easily to expiring contracts. |
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SMS3 Pricing Function Issues
Tool Availability
Cisco Service Contract Center has a regular weekly maintenance window from midnight Saturday to 4 a.m. Sunday PT. You may resume the use of the tool after this time. Thank you for your patience.
As part of the weekly maintenance window, each Sunday, from 4:00 to 6:00 am PT, some functions will be unavailable:
- New Address creation: users will not be able to perform any functions that require new address creation
- Ordering a quote where the Bill-to ID and Site ID are not the same: users will not be able to order a quote where the business entity of the Bill-to ID and Site ID are not the same.
- Address Search without a Site ID: users who do not have a Site ID will not be able to search to create a quote.
Thank you for your patience.
Indirect Resellers (2-Tiers) & Distributors (SMS3) |
1-Tier Partners / Enterprise & Direct Customers |
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What's New?Cisco is pleased to announce the June 7, 2009 Release for SMS3.New Service Support Center Landing PageAttention former users of SCC for Direct Partners (1-Tiers) |
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Support & ResourcesIf you need assistance in accessing SCC for Indirect Resellers and Distributors or need additional help, please contact the following:
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Theater Information
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