Powerful Voice Messaging

Enhance business productivity and facilitate agility by creating a unified workspace encompassing applications, devices, networks, and operating systems.

UC Unity Connection CIS-77676

Video Data Sheet

Overview of Cisco Unity Connection Voice Messaging Solution. (3:16 min)

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Cisco Unity Connection is a feature-rich voice messaging platform based on the same Linux operating system as Cisco Unified Communications Manager. Cisco Unity Connection users can access voice messages using Cisco Unified Personal Communicator and view, search, sort, and play messages on a Cisco Unified IP Phone display. Cisco Unity Connection also provides comprehensive automated-attendant functions, including intelligent call routing and easily customizable call screen and message notification options.

Scale Your Implementation

For organizations with up to 500 users, Cisco Unity Connection is also available as a single-server solution with Cisco Unified Communications Manager Business Edition, further simplifying installation, support, and maintenance. Large, multisite organizations can network Cisco Unity Connection with up to 10 Cisco Unity, Cisco Unity Connection, or Cisco Unity Express messaging products, allowing users from one location to transparently reply to, forward, and exchange voice messages with users in other locations.

Cisco Unity Connection's productivity-enhancing features include:

• Customizable communications options that let you manage calls and messages to suit your needs
• A natural, comprehensive speech-activated user interface.
• Visual voicemail on a Cisco Unified IP Phone, Cisco Unified Personal Communicator, email client, or web browser, letting users prioritize messages at a glance and respond faster to callers

Additional options in the Cisco Unified Communications messaging portfolio include:

• Cisco Unity
• Cisco Unity Express