WebEx Case Study: Greater Baltimore Medical Center
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Virtual House Calls Improve Medical Care
Provide speech therapy to cleft palate patients in countries where specialized treatment is unavailable.
Interactive WebEx meetings allow surgical team and speech therapists to make virtual “house calls” to remote patients.
- Achieved significant improvement in patients’ speech
- Trained local providers on best practices for follow-up procedures
- Improved doctor-patient relationships
In just three months of using virtual training sessions, children in a tiny town in Nicaragua…are speaking markedly better.- Patrick Byrne, M.D., director, Division of Facial Plastic and Reconstructive Surgery, Johns Hopkins University, School of Medicine