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Table Of Contents
Cisco Unified IP Phone 7911G and 7906G Release Notes for Firmware Release 8.2(2)SR4 (SCCP and SIP)
Installing Firmware Release 8.2(2)SR4 for SCCP
Firmware Upgrade Issues for SCCP
Firmware Installation Procedure for SCCP
Installing Firmware Release 8.2(2)SR4 for SIP
Firmware Upgrade Issues for SIP
Firmware Installation Procedure for SIP
Obtaining Documentation, Obtaining Support, and Security Guidelines
Cisco Product Security Overview
Cisco Unified IP Phone 7911G and 7906G Release Notes for Firmware Release 8.2(2)SR4 (SCCP and SIP)
June 06, 2007Use these release notes with Cisco Unified IP Phone 7911G and 7906G, running SCCP or SIP firmware release 8.2(2)SR4.
The SCCP version of firmware release 8.2(2)SR4 is compatible with Cisco Unified CallManager releases 5.1, 5.0, 4.3, 4.2, 4.1, 4.0, and 3.3.
The SIP version of firmware release 8.2(2)SR4 is compatible with Cisco Unified CallManager release 5.1 and 5.0.
Note
SIP firmware release 8.2(2)SR4 is designed and tested to interoperate with Cisco call control. Although SIP firmware is IETF RFC 3261 compliant, it is not supported by Cisco TAC or Engineering for use with non-Cisco call control systems.
Contents
These release notes provide the following information. You might need to notify your users about some of the information provided in this document.
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Related Documentation
Cisco Unified IP Phone Documentation
Refer to publications that are specific to your language, phone model and Cisco Unified CallManager release. Navigate from the following documentation URL:
http://www.cisco.com/en/US/products/sw/voicesw/tsd_products_support_category_home.html
Cisco Unified CallManager Documentation
Refer to the Cisco Unified CallManager Documentation Guide and other publications specific to your Cisco Unified CallManager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html
Note
Installation Notes
This section contains these topics:
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Installing Firmware Release 8.2(2)SR4 for SCCP
This section describes how to install firmware release 8.2(2)SR4 for SCCP.
Firmware Upgrade Issues for SCCP
Note the following firmware upgrade issues:
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Firmware Installation Procedure for SCCP
Before using the Cisco Unified IP Phone 7911G and 7906G with Cisco Unified CallManager release 3.3 or later, you must install the latest firmware on all Cisco Unified CallManager servers in the cluster.
Before You Begin
If you are upgrading from an earlier firmware version, see the "Firmware Upgrade Issues for SCCP" section.
To download and install the firmware, follow these steps:
Procedure
Step 1
http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser
Step 2
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cmterm-7911_7906-sccp.8-2-2SR4.exe
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cmterm-7911_7906-sccp.8-2-2SR4.cop
Step 3
cmterm-7911_7906-sccp.8-2-2SR4-readme.htm
Step 4
Installing Firmware Release 8.2(2)SR4 for SIP
This section describes how to install firmware release 8.2(2)SR4 for SIP.
Firmware Upgrade Issues for SIP
If you are currently running firmware 6.0(2) to 7.0(2) on a Cisco Unified IP Phone 7911G and 7906G and want to upgrade to 8.0(x), be aware that upgrading will take up to twice as long to complete as usual.
Firmware Installation Procedure for SIP
Before using the Cisco Unified IP Phone 7911G and 7906G with Cisco Unified CallManager 5.0 or later, you must install the latest firmware on all Cisco Unified CallManager servers in the cluster.
To download and install the firmware, follow these steps:
Procedure
Step 1
http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser
Step 2
cmterm-7911_7906-sip.8-2-2SR4.cop
Step 3
cmterm-7911_7906-sip.8-2-2SR4-readme.htm
Step 4
Important Notes
This section contains information on resolved defects for firmware release 8.2(2)SR4. CSCsi97536—Operating System PLL initialization setting unnecessary and CSCsi97524—Cisco Unified IP Phone 7911/7906 experiences reset following power cycle, resolve previous reset issues. Refer to Table 3 for more information on these defects.
Caveats
This section contains these topics:
Using Bug Toolkit
Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:
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You can search for problems by using the Cisco Software Bug Toolkit.
To access Bug Toolkit, you need the following items:
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To use the Software Bug Toolkit, follow these steps:
Procedure
Step 1
Step 2
Step 3
Step 4
Open Caveats
This section contains these topics:
Open SCCP and SIP Caveats
Table 1 lists Severity 1, 2 and 3 defects that are open for Cisco Unified IP Phone 7911G and 7906G using the SCCP and SIP versions of firmware release 8.2(2)SR4.
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Table 1 Open SCCP and SIP Caveats for Cisco Unified IP Phone 7911G and 7906G
Incorrect encoding returned by default iso8859-1
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd09864
Mislist processing removes critical files on upgrade—stale file problem
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsg39381
Cisco Unified IP Phones are stuck and shows `cannot allocate memory' on console
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsg42714
Cisco Unified IP Phone exhibits kernel bugtraps in various forms
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh34483
Buttons on Cisco Unified IP Phone do not match phone button template
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi82342
The Cisco Unified IP Phone button LED still blinks on exit from conference
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi85264
Cisco Unified IP Phone 7911/7906 bootloader changes
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi97537
Load corruption detected on upgrade from Cisco Unified CallManager 7.0(3) to 8.2(2) firmware or later
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsj10887
Open SCCP Caveats
Table 2 lists Severity 1, 2 and 3 defects that are open for Cisco Unified IP Phone 7911G and 7906G using the SCCP version of firmware release 8.2(2)SR4.
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Table 2 Open SCCP Caveats for Cisco Unified IP Phone 7911G and 7906G
Cisco Unified IP Phone (SCCP) shared line keeps connecting while peer shared line IP Phone drops
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh94687
Cisco Unified IP Phone (SCCP) ringout for three minutes when barge Cisco Unified IP Phone 7960
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi27220
Cisco Unified IP Phone (SCCP) crashed during DNDR stress
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi60611
Resolved Caveats
This section contains resolved SCCP and SIP caveats for firmware release 8.2(2)SR4.
Resolved SCCP and SIP Caveats
Table 3 lists Severity 1, 2 and 3 defects that are resolved for Cisco Unified IP Phone 7911G and 7906G using the SCCP and SIP versions of firmware release 8.2(2)SR4.
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 3 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Table 3 Resolved SCCP and SIP Caveats for Cisco Unified IP Phone 7911G and 7906G
Cisco Unified IP Phone 7911 and 7906 frequently experiences resets after power cycle
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi97524
Operating system PLL (phase-locked loop) initialization setting is not required
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi97536
Obtaining Documentation, Obtaining Support, and Security Guidelines
For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Cisco Product Security Overview
This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at: http://www.cisco.com/wwl/export/crypto/tool/stqrg.html. If you require further assistance please contact us by sending email to export@cisco.com.
Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.
© 2007 Cisco Systems, Inc. All rights reserved.
