Table Of Contents

Viewing Status, Statistics, Model and Firmware Information on the Cisco Unified IP Phone

Viewing Model Information and Serial Number

Viewing Status Messages

Viewing Network Statistics

Viewing Firmware Version

Viewing Status, Statistics, Model and Firmware Information on the Cisco Unified IP Phone

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On a Cisco Unified IP Phone or from a phone web page, you can obtain network and status information, and verify the phone model and installed firmware version.

This chapter describes how to obtain such information from menus available on the Cisco Unified IP Phone 7905G and 7912G.

You can also obtain much of this information, and additional related information, for any Cisco Unified IP Phone from the Phone Configuration web page for the phone. For more information, see the "Web Page Configuring" section.

This chapter includes these topics:

•Viewing Model Information and Serial Number

•Viewing Status Messages

•Viewing Network Statistics

•Viewing Firmware Version

Viewing Model Information and Serial Number

You can verify the model and serial number of Cisco Unified IP Phone 7905G and 7912G by viewing the Model Information screen.

Procedure

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Step 1 Press the Menu button.

Step 2 Choose Settings > Model Information.

Step 3 Use the Navigation button to display the information in the Model Information screen.

Table 6-1 describes the information that appears in this screen.

To exit the Model Information screen, press the Exit softkey.

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Table 6-1 Model Information Screen Items 

Item	Description
Model Number	Model number of the phone
MAC Address	MAC address of the phone
AppLoadID	Identifier of the firmware running on the phone
BootLoadID	Identifier of the factory-installed load running on the phone
Serial Number	Serial number of the phone

Viewing Status Messages

Use status messages on the Cisco Unified IP Phone 7905G and 7912G to diagnose network configuration problems. You can access these messages at any point, even if the phone has not finished starting up.

Procedure

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Step 1 Press the Menu button.

Step 2 Choose Settings > Status > Status Messages.

The phone displays the name of the configuration file in the following format:

SEPDefault.cnf.xml or SEPmacaddress

To exit the Status screen, press the Exit softkey.

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Related Topics

•Methods for Adding Phones to the Cisco Unified CallManager Database, page 2-9

•Configuring IP Settings, page 4-17

•Modifying DHCP Settings, page 4-13

•Configuring TFTP Options, page 4-29

Viewing Network Statistics

The Network Statistics screen on the Cisco Unified IP Phone 7905G and 7912G provides information about the phone and network performance.

Procedure

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Step 1 Press the Menu button

Step 2 Choose Settings > Status > Network Statistics.

Step 3 Use the Navigation button to display the information in the Network Statistics screen.

Table 6-2 describes the items that appear in this screen.

To reset the Rcv, Xmt, REr, and BCasts statistics to 0, press the Clear softkey.

To exit the Network Statistics screen, press the Exit softkey.

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Table 6-2 Network Statistics Screen Items 

Item	Description
Rcv	Number of packets received at the phone
Xmt	Number of packets transmitted from the phone
REr	Number of receive errors at the phone
Bcast	Number of broadcast packets received
Elapsed Time	Amount of time that has elapsed since the phone connected to Cisco Unified CallManager

Viewing Firmware Version

You can verify the firmware version for the Cisco Unified IP Phone 7905G and 7912G by viewing the Firmware Versions screen.

Procedure

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Step 1 Press the Menu button.

Step 2 Choose Settings > Status> Firmware Versions.

The following information appears:

•App Load ID

•Boot Load ID

•Version

To exit the Firmware Versions screen, press the Exit softkey.

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